Godex G500 Thermal Transfer Printer User Manual

1. Introducció

1.1 Sobre aquest manual

This manual provides detailed instructions for the setup, operation, and maintenance of your Godex G500 Thermal Transfer Printer. Please read this manual thoroughly before using the printer to ensure proper functionality and to prevent damage.

1.2 Producte acabatview

The Godex G500 is a 4-inch, 203 dpi thermal transfer printer designed for various labeling applications. It features "Twin-Sensor Technology" for compatibility with a wide range of specialty materials and supports 300-meter ribbons for extended printing volume. Connectivity options include USB 2.0, RS232 (Serial), and Ethernet, providing flexibility for integration into different environments. The printer is built with a robust mechanism for long-term reliability.

Figura 1.1: Godex G500 Thermal Transfer Printer. This image shows the front-right view of the printer with a sample label being printed, highlighting its compact design and label output.

2. Informació important de seguretat

Observeu les següents precaucions de seguretat per evitar lesions o danys a la impressora:

• Connecteu sempre la impressora a una presa de corrent amb connexió a terra.
• No exposeu la impressora a l'aigua ni a una humitat excessiva.
• Eviteu col·locar la impressora sota la llum solar directa o a prop de fonts de calor.
• Assegureu-vos que hi hagi una ventilació adequada al voltant de la impressora.
• Do not attempt to open or repair the printer yourself. Refer servicing to qualified personnel.
• Mantingueu les mans allunyades de les peces mòbils durant el funcionament.
• Use only manufacturer-approved labels and ribbons.

3. Contingut del paquet

Verifiqueu que tots els elements siguin presents al paquet:

• Godex G500 Thermal Transfer Printer
• Adaptador d'alimentació i cable d'alimentació
• Cable USB
• Guia d'inici ràpid
• Software CD (or link to driver download)
• Nucli de cinta buida

4. Configuració

4.1 Desembalatge i col·locació

1. Traieu amb cura la impressora de l'embalatge.
2. Col·loqueu la impressora sobre una superfície estable i anivellada.
3. Ensure there is sufficient space around the printer for ventilation and access to ports and media loading.

4.2 Càrrega d'etiquetes

1. Obriu la coberta de la impressora.
2. Adjust the media guides to the width of your labels.
3. Insert the label roll onto the media spindle, ensuring the labels feed from the bottom.
4. Feed the leading edge of the labels under the print head and roller until it extends past the front edge of the printer.
5. Tanqueu la coberta de la impressora.

Figura 4.1: Interna view of the Godex G500 print head and roller mechanism. This image highlights the twin-sensor technology and the path for label media.

4.3 Loading Ribbon

1. Obriu la coberta de la impressora.
2. Col·loqueu el rotlle de cinta a l'eix de subministrament, assegurant-vos que la cinta es desenrotlli des de la part superior.
3. Thread the ribbon through the print mechanism as indicated by the internal diagrams.
4. Attach the leading edge of the ribbon to an empty ribbon core on the take-up spindle.
5. Rotate the take-up spindle clockwise to remove any slack from the ribbon.
6. Tanqueu la coberta de la impressora.

Figura 4.2: Godex G500 printer with the top cover open, showing a black thermal transfer ribbon correctly loaded onto the spindles. This illustrates the ribbon path for printing.

4.4 Connexió de la impressora

The Godex G500 offers multiple connectivity options:

Figura 4.3: posterior view of the Godex G500 printer, displaying the power switch, power input, USB, RS232 (serial), and Ethernet ports. This image helps identify the various connection points.

• Connexió d'alimentació: Connecteu el cable d'alimentació a l'entrada d'alimentació de la impressora i després a una presa de corrent amb connexió a terra.
• Connexió USB: Connecteu un extrem del cable USB al port USB de la impressora i l'altre extrem a un port USB disponible de l'ordinador.
• RS232 (Serial) Connection: Connect a serial cable to the printer's RS232 port and to the serial port on your computer or device.
• Connexió Ethernet: Connect an Ethernet cable to the printer's Ethernet port and to your network router or switch.

4.5 Instal·lació del controlador

After connecting the printer, install the necessary drivers on your computer. Drivers can typically be found on the included software CD or downloaded from the official Godex website. Follow the on-screen instructions provided by the driver installation wizard.

5. Instruccions de funcionament

5.1 Impressió bàsica

1. Assegureu-vos que la impressora estigui engegada i connectada a l'ordinador o a la xarxa.
2. Verify that labels and ribbon are correctly loaded.
3. Obriu el programari de disseny de documents o etiquetes a l'ordinador.
4. Select the Godex G500 printer from the print dialog.
5. Adjust print settings (e.g., label size, print density) as required.
6. Inicia la tasca d'impressió.

5.2 Printer Settings and Configuration

Advanced printer settings can be configured through the printer's driver software on your computer or via a web interface for Ethernet-connected printers. These settings include calibration, print speed, darkness, and sensor adjustments.

6. Manteniment

6.1 Neteja del capçal d'impressió

Regular cleaning of the print head is crucial for maintaining print quality and extending the printer's lifespan. Use a lint-free cloth and isopropyl alcohol to gently wipe the print head surface. Perform this cleaning after every few ribbon changes or if print quality degrades.

6.2 Replacing Labels and Ribbon

Replace labels and ribbon when they run out. Refer to sections 4.2 and 4.3 for detailed loading instructions. Always use compatible supplies to ensure optimal performance.

7. Solució De Problemes

This section addresses common issues you might encounter with your Godex G500 printer.

• Sense energia: Ensure the power cord is securely connected to both the printer and a working electrical outlet. Check the power switch position.
• Mala qualitat d'impressió: Clean the print head (Section 6.1). Adjust print darkness settings in the driver. Ensure the ribbon and labels are correctly loaded and compatible.
• Impressora no detectada: Verify USB, RS232, or Ethernet cable connections. Reinstall printer drivers. For Ethernet, check network configuration.
• Etiquetes que no alimenten correctament: Ensure labels are loaded straight and media guides are adjusted properly. Calibrate the media sensors through the printer utility.
• Ribbon Wrinkling: Check ribbon loading and tension. Ensure the ribbon is compatible with the printer.

8. Especificacions

Key technical specifications for the Godex G500 Thermal Transfer Printer:

Figura 8.1: Energy Star certification logo. This indicates the product meets energy efficiency guidelines.

9. Garantia i Suport

9.1 Informació de la garantia

The Godex G500 Thermal Transfer Printer comes with a limited warranty. For specific terms and conditions, please refer to the warranty card included with your product or visit the official Godex weblloc.

9.2 Suport tècnic

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact Godex customer support. Contact information can be found on the official Godex weblloc web o a la documentació del producte.