Hiearcool UCN3270 11-in-1 USB-C Hub Instruction Manual

1. Introducció i finalview

The Hiearcool UCN3270 11-in-1 USB-C Hub is a versatile docking station designed to expand the connectivity of your USB-C enabled laptop. It features a triple display output, multiple USB ports, a Gigabit Ethernet port, and SD/TF card readers, all while supporting power delivery to your host device. This hub is compatible with various systems including Dell, HP, Lenovo, and Windows laptops.

Característiques principals:

• Sortida de triple pantalla: Supports up to two 4K HDMI displays (3840 x 2160 @ 30Hz) and one VGA display (1920 x 1080 @ 60Hz) for mirror, extend, or video wall modes.
• Connectivitat 11 en 1: Includes PD charging port, Gigabit RJ45 Ethernet, 2x 4K HDMI, VGA, SD/TF card slots, 3x USB 3.0 ports (up to 5Gbps), and 2x USB 2.0 ports.
• Lliurament intel·ligent d'energia: Equipped with a smart chip supporting up to 100W power delivery (PD 3.0, backward compatible with PD 2.0) to charge your laptop while using the hub.
• Transferència de dades d'alta velocitat: USB 3.0 ports offer data transfer speeds up to 5Gbps, and card readers support fast data access.
• Gigabit Ethernet: Provides stable wired network access at 10/100/1000Mbps speeds.
• Àmplia compatibilitat: Designed for laptops with Thunderbolt 3, USB-C 3.1 Gen 2, or USB-C 3.1 Gen 1 ports that support DisplayPort function.

2. Què hi ha a la caixa

• 1 * Manual d'usuari
• 1 * Travel Pouch
• 1 * Triple Display 11 in 1 USB C Hub

3. Product Features and Ports

The Hiearcool UCN3270 hub integrates multiple essential ports into a compact design, enhancing your workstation's capabilities.

Imatge: Detallada view of the Hiearcool 11-in-1 USB C Hub, illustrating the location and type of each port, including USB-C PD, 4K HDMI, VGA, RJ45 Gigabit Ethernet, SD/TF card slots, USB 3.0, and USB 2.0 ports.

• USB-C Female (PD Charging Port): Supports up to 100W Power Delivery 3.0 (backward compatible with PD 2.0) for fast charging your laptop.
• Port Gigabit Ethernet RJ45: Provides stable and high-speed wired internet connection (10/100/1000Mbps).
• Ports HDMI (2x): Supports 4K resolution (3840 x 2160 @ 30Hz) for external displays.
• Port VGA: Supports display resolutions up to 1920 x 1080 @ 60Hz.
• Ranura per a targeta SD: For standard SD cards, with super speed data transfer up to 5Gbps.
• TF Card Slot (Micro SD Card): For Micro SD cards, with super speed data transfer up to 5Gbps. (Note: SD and TF cards cannot be used simultaneously).
• Ports USB 3.0 (3x): Offers data transfer speeds up to 5Gbps for connecting peripherals like external hard drives, flash drives, or cameras.
• Ports USB 2.0 (2x): Backward compatible, suitable for connecting devices like keyboards, mice, or printers.

4. Guia de configuració

Follow these steps to set up your Hiearcool UCN3270 USB-C Hub:

1. Connectar-se al portàtil: Plug the integrated USB-C cable from the hub into a compatible USB-C port on your laptop. Ensure your laptop's USB-C port supports Thunderbolt 3, USB-C 3.1 Gen 2, or USB-C 3.1 Gen 1 with DisplayPort function.
2. Connecteu l'adaptador de corrent (opcional però recomanat): For optimal performance, especially when connecting multiple displays or power-hungry devices, connect your laptop's power adapter to the USB-C Power Delivery (PD) port on the hub. Use an adapter over 72W for fast charging.
3. Connecta les pantalles: Connect your external monitors to the HDMI and/or VGA ports on the hub using appropriate cables.
4. Connecteu els perifèrics: Plug in your USB devices (keyboard, mouse, external drives, etc.) into the available USB 3.0 or USB 2.0 ports.
5. Connexió Ethernet (opcional): For a stable wired internet connection, plug an Ethernet cable into the RJ45 Gigabit Ethernet port on the hub.

5. Instruccions de funcionament

Modes de visualització:

The hub supports various display modes for Windows and Mac OS:

Image: A laptop connected to the Hiearcool USB C Hub, extending its display across three external monitors (one VGA, two HDMI) to create an expansive workspace.

• Extend Mode (Windows): Allows you to display different content on each connected monitor, expanding your desktop workspace.
• Mirror Mode (Windows/Mac OS): Displays the same content on all connected monitors, mirroring your laptop's screen.
• Video Wall Mode (Windows): Combines multiple displays to act as one large screen.
• Mac OS Limitation: For Apple computer users (MAC OS), displays are limited to Mirror mode only.

Subministrament d'energia:

The USB-C PD port is for power pass-through only. It allows you to charge your laptop through the hub. The hub itself does not provide power to the laptop without an external power adapter connected to its PD port.

Transferència de dades:

Utilize the USB 3.0 ports for high-speed data transfer with compatible devices. The SD and TF card slots also support fast data access, but remember they cannot be used simultaneously.

6. Compatibilitat

The Hiearcool UCN3270 USB-C Hub is compatible with laptops featuring a USB-C port that supports video output and Power Delivery. This includes:

• Thunderbolt 3 enabled laptops.
• USB-C 3.1 Gen 2 enabled laptops.
• USB-C 3.1 Gen 1 enabled laptops (must support Power Delivery and DisplayPort function).

Examples of compatible devices include Microsoft Surface Book 2, Surface Go, Dell XPS 9350/9360/9370/9380/9550/9560, Lenovo Yoga 720 13" & Carbon X1 5th/6th Gen, and most 13" HP Spectre x360 models, MSI GS65/GS75. (A Type C wall adapter is required for Power Delivery).

Incompatible devices: Acer all series, iPad Pro 2018, Apple USB SuperDrive, Surface Book 3, and Nintendo Switch.

Image: A visual representation of the Hiearcool USB C Hub's broad compatibility, connecting to various Type-C interface devices like Macbooks, mobile phones, tablets, and Windows systems, and extending to standard HDMI interface devices such as projectors, HDTVs, and displays, as well as USB devices like mice, U disks, keyboards, hard disks, printers, and cameras.

7. Solució De Problemes

• No Display/Incorrect Display Mode:
  • Assegureu-vos que el port USB-C del vostre portàtil admeti el mode alternatiu de DisplayPort.
  • Verify all display cables are securely connected to both the hub and the monitors.
  • For Mac OS, remember that only Mirror mode is supported for multiple external displays.
  • Check your laptop's display settings to configure Extend, Mirror, or Video Wall mode (Windows).
  • If using multiple monitors, each monitor will be limited to a maximum resolution of 1920 x 1080 @ 60Hz.
• Problemes de càrrega:
  • Ensure your laptop's power adapter is connected to the USB-C PD port on the hub.
  • Use a power adapter over 72W for efficient charging, especially with multiple connected devices.
  • Power will be shared among all dock-connected USB-C devices.
• SD/TF Card Not Working:
  • SD and TF cards cannot be used simultaneously. Ensure only one card is inserted at a time.
  • Assegureu-vos que la targeta estigui inserida correctament i completament a la ranura.
• Intermittent Connection/EDID Blackout:
  • EDID (Extended Display Identification Data) may cause the screen to blackout for a few seconds (up to 1 minute) during data transfer or initial connection. This is normal; please wait for the data transfer to complete.
  • Assegureu-vos que totes les connexions siguin estables i segures.

8. Especificacions

9. Garantia i Suport

Hiearcool products are designed for reliability and performance. For warranty information, technical support, or any inquiries regarding your UCN3270 USB-C Hub, please refer to the official Hiearcool weblloc web o contacteu directament amb el servei d'atenció al client. Conserveu el rebut de compra per a reclamacions de garantia.