1. Introducció
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of the HiLook DVR-216Q-K1 16 Channel 4MP 1080P HD-TVI/AHD CCTV DVR. Please read this manual thoroughly before using the product to ensure proper and safe operation. Keep this manual for future reference.
2. Informació de seguretat
- Seguretat elèctrica: Ensure the power supply matches the device's requirements. Do not overload power outlets. Disconnect power before any maintenance.
- Medi ambient: Operate the device in a well-ventilated area. Avoid exposure to extreme temperatures, humidity, dust, or direct sunlight.
- Manipulació: Handle the device with care. Do not drop or subject it to strong impacts. Avoid placing heavy objects on top of the DVR.
- Manteniment: Refer all servicing to qualified personnel. Do not attempt to open or repair the device yourself.
3. Producte acabatview
The HiLook DVR-216Q-K1 is a high-performance 16-channel Digital Video Recorder designed for advanced surveillance systems. It supports various video input formats including HDTVI, HDCVI, AHD, and CVBS, with auto-adaptive signal input. It also supports up to 6/12/24-ch 6MP IP camera inputs, depending on the specific model variant (DVR-204/208/216Q-K1).
Key features include long-distance transmission over UTP and coaxial cable (up to 800m for 1080p and 1200m for 720p HDTVI signal), advanced H.265 Pro+/H.265 Pro/H.265/H.264+/H.264 compression for efficient storage, and simultaneous HDMI and VGA output with resolutions up to 4K (3840 × 2160) for the DVR-216Q-K1 model.
Figura 3.1: The HiLook DVR-216Q-K1 unit. This image displays the black rectangular device with a textured front panel featuring the 'HiLook' logo on the left, indicator lights, and a USB port on the right. The device is designed for video recording and surveillance systems.
The DVR supports one SATA interface for hard disk drives (up to 10TB capacity per HDD) and offers 4/8/16-channel synchronous playback with smart search functionality. Network access is facilitated via Hik-Connect and DDNS for easy management, with a 10M/100M Ethernet network interface for DVR-204Q/208Q-K1 and a 10M/100M/1000M interface for DVR-216Q-K1.
4. Configuració
4.1 Connexions físiques
- Connexió d'alimentació: Connect the provided power adapter to the DVR's power input and then to a suitable power outlet.
- Entrada de vídeo: Connect your HDTVI, HDCVI, AHD, or CVBS cameras to the BNC video input ports on the rear panel. For IP cameras, ensure they are connected to the same network as the DVR.
- Sortida de vídeo: Connect a monitor to the HDMI or VGA output port using appropriate cables.
- Connexió de xarxa: Connect an Ethernet cable from the DVR's RJ45 port to your network router or switch.
- Dispositius USB: Connect a USB mouse to a USB port for navigation. Additional USB devices (e.g., for backup) can be connected as needed.
- Hard Disk Drive (HDD) Installation: If not pre-installed, open the DVR casing, mount the HDD, and connect the SATA power and data cables. Refer to the detailed HDD installation guide for your specific model.
4.2 Configuració inicial
Upon first power-on, the DVR will guide you through an initial setup wizard. This typically includes setting up a strong password, configuring network settings (DHCP or static IP), and formatting the installed HDD.
- Configuració de la contrasenya: Create a strong password for the admin account. This is crucial for security.
- Configuració de la xarxa: Configure the network settings to allow remote access and IP camera integration. DHCP is recommended for most home users, while static IP is preferred for professional installations.
- HDD Formatting: The DVR will prompt you to format the HDD. This prepares the drive for recording.
5. Instruccions de funcionament
5.1 Viu View
Després de la configuració, el DVR mostrarà la imatge en directe view de càmeres connectades. Podeu canviar entre una sola càmera view i una graella multicàmera view utilitzant els controls en pantalla o el ratolí.
5.2 Enregistrament
The DVR supports continuous, scheduled, and motion-triggered recording. Recording settings can be configured via the main menu.
- Compressió: The DVR utilizes H.265 Pro+/H.265 Pro/H.265/H.264+/H.264 compression technologies to optimize storage space while maintaining video quality.
- Programa de gravació: Set specific times for recording or enable motion detection for event-based recording.
5.3 Reproducció
Per tornarview foo gravattage, access the playback menu. The DVR supports synchronous playback of multiple channels and features a smart search function for efficient retrieval of specific events.
5.4 Accés remot
Utilize Hik-Connect or DDNS services to access your DVR remotely via a mobile app or web browser. This allows you to view viu footage, play back recordings, and manage settings from anywhere with an internet connection.
5.5 Funcions intel·ligents
The DVR includes intelligent features such as Video Quality Diagnostics (VQD) to monitor and report on video signal quality.
5.6 Gestió de contrasenyes
In case of a forgotten password, the DVR supports exporting a GUID file for password reset. This file can be imported to recover access. Ensure this file is stored securely.
5.7 Control PTZ
The DVR supports PTZ (Pan-Tilt-Zoom) camera control, allowing you to remotely adjust the camera's view if connected to compatible PTZ cameras.
6. Manteniment
- Neteja regular: Keep the DVR free from dust. Use a soft, dry cloth for cleaning. Do not use liquid cleaners.
- Ventilació: Assegureu-vos que les obertures de ventilació no estiguin bloquejades per evitar el sobreescalfament.
- Actualitzacions de firmware: Periodically check the HiLook official weblloc web per a actualitzacions de firmware per garantir un rendiment i una seguretat òptims.
- Còpia de seguretat de dades: Regularly back up important recordings to an external storage device or cloud service to prevent data loss.
7. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| No hi ha sortida de vídeo al monitor | Loose HDMI/VGA cable; Incorrect resolution; Monitor off/faulty. | Check cable connections; Try a different monitor or cable; Adjust DVR output resolution if accessible. |
| Sense imatge de càmera | Camera not powered; Video cable loose/damaged; Incorrect camera type. | Ensure camera is powered; Check BNC/network cable connections; Verify camera compatibility with DVR input type. |
| No es pot accedir al DVR de forma remota | Network configuration error; Internet connection issue; DDNS/Hik-Connect not configured. | Verify network cable connection; Check router settings (port forwarding); Ensure DDNS/Hik-Connect service is active and configured correctly. |
| La gravació no funciona | HDD not installed/formatted; Recording schedule not set; HDD full. | Install and format HDD; Configure recording schedule; Check HDD status and free space. |
If the problem persists after attempting these solutions, please contact HiLook technical support or your local dealer for assistance.
8. Especificacions
| Característica | Detall |
|---|---|
| Número de model | DVR-216Q-K1 |
| Entrada de vídeo | HDTVI, HDCVI, AHD, CVBS (Auto-adaptive) |
| Entrada de càmera IP | Up to 6/12/24-ch 6MP (depending on model variant) |
| Compressió de vídeo | H.265 Pro+/H.265 Pro/H.265/H.264+/H.264 |
| Sortida de vídeo | HDMI, VGA (Simultaneous) |
| Resolució de sortida HDMI | Up to 4K (3840 × 2160) for DVR-216Q-K1 |
| Interfície SATA | 1 interfície SATA |
| Capacitat del disc dur | Up to 10 TB per HDD |
| Canals de reproducció | 4/8/16-channel synchronous playback |
| Interfície de xarxa | 1 RJ45 10M/100M Ethernet (DVR-204Q/208Q-K1), 1 RJ45 10M/100M/1000M Ethernet (DVR-216Q-K1) |
| Ports USB | 1 (Total) |
| Entrada d'àudio | RCA |
| Dimensions (enviament) | 40 x 27.9 x 8.2 cm |
| Pes (enviament) | 1.45 kg |
9. Garantia i Suport
For warranty information, please refer to the warranty card included with your product or contact your authorized HiLook dealer. Warranty terms and conditions may vary by region and retailer.
For technical support, product inquiries, or service requests, please visit the official HiLook website or contact their customer support channels. Ensure you have your product model number (DVR-216Q-K1) and serial number ready when seeking support.
Note: No official product videos were available in the provided product data.
