Manual d'usuari del telèfon VoIP IP AudioCodes 445HD UC445HDEG

1. Producte acabatview

The AudioCodes 445HD IP phone is an advanced high-end business phone designed for Voice over IP (VoIP) communication. It features a 4.3-inch color screen for clear display of information and an integrated, dedicated LCD sidecar for displaying contacts and their presence status. This phone is part of AudioCodes' Managed IP Phones solution, providing comprehensive lifecycle management for desktop communication devices.

Figure 1: AudioCodes 445HD IP VoIP Phone. This image shows the black phone with its handset, stand, color display, numeric keypad, and the integrated LCD sidecar on the right.

2. Contingut del paquet

Verifiqueu que tots els elements següents s'inclouen al paquet del producte:

• AudioCodes 445HD IP Phone Unit
• Handset with Coiled Cord
• Suport d'escriptori
• Cable Ethernet
• Guia d'inici ràpid / Manual d'usuari (aquest document)

3. Descripció física i components

The AudioCodes 445HD phone features a user-friendly layout with essential components for efficient communication:

• Auricular: Ergonomically designed for comfortable calls. Connects via a coiled cord.
• Pantalla a color de 4.3": Displays call information, menus, date, and time. (As seen in Figure 1, displaying "TUESDAY 17 OCT 12:12").
• Teclat numèric: Standard 0-9 keys for dialing, along with *, #, and function keys.
• Clúster de navegació: Central "OK" button with directional arrows for menu navigation.
• Botons de funció: Dedicated buttons for "Meet now", "Missed", "Forward", "Status", "Menu", "Contacts", "Redial", "Transfer", "Hold", and volume control.
• Integrated LCD Sidecar: A dedicated screen on the right side of the phone for displaying contacts, presence information, and programmable line keys (BLFs).
• Botó d'altaveu: Per a la comunicació amb mans lliures.
• Conector d'auriculars: For connecting an external headset.

Figura 2: Detallada view of the 445HD's color screen, showing the date and time, and the main keypad with navigation and function buttons.

4. Configuració

4.1. Muntatge del telèfon

1. Col·loca el suport: Align the desk stand with the slots on the back of the phone unit and snap it into place.
2. Connecteu el telèfon: Connecteu un extrem del cable en espiral del auricular a l'auricular i l'altre extrem al port d'auricular de la base del telèfon.

4.2. Connexió a la xarxa i a l'alimentació

1. Connexió Ethernet: Connect one end of the Ethernet cable to the LAN port on the back of the phone and the other end to your network switch or router. If your network supports Power over Ethernet (PoE), the phone will power on automatically.
2. Power Adapter (Optional): If PoE is not available, connect the optional AC power adapter (not included in all packages) to the power port on the back of the phone and then to a power outlet.
3. Arrencada: The phone will begin its boot-up sequence. This may take a few moments. Once complete, the screen will display the main idle screen.

5. Instruccions de funcionament

5.1. Funcions de trucada bàsiques

• Fer una trucada:
  1. Pick up the handset, press the speakerphone button, or press a line key.
  2. Marqueu el número de telèfon desitjat amb el teclat numèric.
  3. Premeu el botó Marqueu tecla programable o espereu que la trucada es connecti automàticament.
• Respondre una trucada:
  1. When the phone rings, pick up the handset, press the speakerphone button, or press the flashing line key.
• Finalització d'una trucada:
  1. Pengeu el telèfon o premeu Finalitzar la trucada tecla suau.

5.2. Using the Integrated LCD Sidecar

The sidecar displays programmable keys, typically configured for speed dials, Busy Lamp Fields (BLFs) to monitor contact presence, or call parking. Use the physical buttons adjacent to the sidecar display to activate the corresponding functions.

5.3. Funcions avançades

• Manteniu: Durant una trucada activa, premeu MANTENIM button to place the call on hold. Press it again to resume.
• Transferència: Durant una trucada activa, premeu TRANSFERÈNCIA Marqueu el número al qual voleu transferir i, a continuació, premeu el botó Transferència tecla suau.
• Torna a marcar: Premeu el botó RECOMANTA botó per trucar a l'últim número marcat.
• Contactes: Premeu el botó CONTACTES botó per accedir a la directori del telèfon.
• Menú: Premeu el botó MENÚ button to access phone settings and advanced options.

6. Manteniment

To ensure the longevity and optimal performance of your AudioCodes 445HD IP phone, follow these maintenance guidelines:

• Neteja: Use a soft, dry, lint-free cloth to clean the phone's surfaces. For stubborn marks, slightly dampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays directly on the phone.
• Medi ambient: Keep the phone away from excessive heat sources, direct sunlight, and areas with high humidity or dust.
• cables: Assegureu-vos que tots els cables estiguin connectats correctament i que no estiguin pinçats ni tensats.

7. Solució De Problemes

This section addresses common issues you might encounter with your AudioCodes 445HD IP phone.

8. Especificacions

9. Garantia i Suport

AudioCodes products are typically covered by a manufacturer's warranty. For specific warranty terms and conditions, please refer to the documentation provided with your purchase or visit the official AudioCodes weblloc.

For technical support, firmware updates, or advanced configuration assistance, it is recommended to contact your VoIP service provider or the authorized AudioCodes reseller from whom you purchased the device. Direct support from AudioCodes may require a service contract.

Per a consultes generals, podeu visitar el Codis d’àudio weblloc.