1. Introducció
This manual provides essential instructions for the installation, operation, maintenance, and troubleshooting of your VIVOTEK CC9381-HV 5MP Dome Camera. Please read this manual thoroughly before using the product to ensure proper setup and functionality. The CC9381-HV is a high-performance surveillance camera designed for reliable monitoring with a 180-degree field of view and advanced imaging capabilities.
2. Informació de seguretat
Observeu les següents precaucions de seguretat per evitar danys al producte i garantir la seguretat de l'usuari:
- Ensure the power source matches the camera's requirements (AC/DC, 220V).
- Do not expose the camera to extreme temperatures outside its operating range (Upper Temperature Rating: 50 Degrees Celsius).
- Avoid direct exposure to water or moisture unless the product's IP rating specifically allows it (International Protection Rating: IP21).
- No intenteu desmuntar ni modificar la càmera. Encarregueu tot el manteniment a personal qualificat.
- Mount the camera securely using appropriate hardware to prevent it from falling.
3. Contingut del paquet
Verifiqueu que tots els articles siguin presents al paquet. Si falta algun article o està malmès, poseu-vos en contacte amb el vostre proveïdor immediatament.
- VIVOTEK CC9381-HV Dome Camera
- Suport de muntatge i maquinari
- Guia d'instal·lació
- Accessory Kit (e.g., screws, anchors)
4. Configuració
4.1 Instal·lació física
The VIVOTEK CC9381-HV camera is designed for bracket mounting. Choose a suitable location that provides the desired field of view and is within reach of power and network connections. The camera dimensions are approximately 8.5 x 7 x 3.5 inches.
- Mark the drilling points on the mounting surface using the provided template or bracket.
- Perforeu forats pilot i inseriu ancoratges de paret si cal.
- Fixeu el suport de muntatge a la superfície amb els cargols proporcionats.
- Fixeu la càmera al suport de muntatge, assegurant-vos que estigui ben fixada al seu lloc.

Figure 1: VIVOTEK CC9381-HV Dome Camera. This image shows the compact dome design of the surveillance camera, suitable for various indoor and outdoor installations.
4.2 Connexió d'alimentació
Connect the camera to a suitable AC/DC power source. Ensure the voltage (220V) and wattage (3600W) requirements are met to prevent damage.
4.3 Connexió de xarxa
The CC9381-HV supports both wired and Wi-Fi connectivity. For wired connection, connect an Ethernet cable from your network router or switch to the camera's network port. For Wi-Fi setup, refer to the camera's web interface for wireless configuration after initial wired setup.
5. Instruccions de funcionament
5.1 Accés i configuració inicials
After connecting power and network, access the camera's web interface using its IP address. You may need to use a VIVOTEK utility to discover the camera's IP address on your network. Follow the on-screen prompts to set up a strong password and configure basic network settings.
5.2 Viu View i Enregistrament
The camera provides a 180-degree field of view with a maximum webcam image resolution of 5 MP and a frame rate of 30 fps. You can view viu footage and configure recording settings through the web interface or compatible VIVOTEK software.
- Format de captura de vídeo: Supports MJPEG and MP4 formats.
- Tecnologia de poca llum: Features Night Color technology for enhanced visibility in low-light conditions.
- Tipus d'alerta: Configurable for Motion Only alerts.
5.3 Control remot
The camera supports remote control, allowing you to manage settings and view footage from a distance using compatible software or mobile applications. The controller type is Iris.
6. Manteniment
Un manteniment regular garanteix un rendiment òptim i una llarga vida útil de la càmera.
- Neteja: Gently wipe the camera lens and housing with a soft, dry cloth. Do not use harsh chemicals or abrasive cleaners.
- Actualitzacions de firmware: Periodically check the VIVOTEK website for firmware updates to ensure your camera has the latest features and security enhancements.
- Control ambiental: Ensure the camera's environment remains within specified temperature and humidity ranges.
7. Solució De Problemes
If you encounter issues with your VIVOTEK CC9381-HV camera, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Sense indicador d'alimentació | Power cable disconnected; faulty power adapter | Check power connections; test with a known good power adapter. |
| No es pot accedir a la càmera a través de la xarxa | Incorrect IP address; network cable issue; Wi-Fi not configured | Verify IP address; check network cable; ensure Wi-Fi settings are correct. |
| Mala qualitat d'imatge | Dirty lens; insufficient lighting; incorrect settings | Clean the lens; ensure adequate lighting or enable Night Color; adjust image settings. |
| La detecció de moviment no funciona | Motion detection disabled; incorrect sensitivity settings | Enable motion detection in settings; adjust sensitivity levels. |
If the problem persists, contact VIVOTEK technical support for further assistance.
8. Especificacions
Detailed technical specifications for the VIVOTEK CC9381-HV Dome Camera:
| Característica | Especificació |
|---|---|
| Número de model | CC9381-HV |
| Màxim WebResolució d'imatge de càmera | 5 MP |
| Resolució de captura de vídeo | 720p (Effective Video Resolution: 1920) |
| Velocitat de fotogrames | 30 fps |
| Camp de View | 180 graus |
| Tecnologia de poca llum | Color nocturn |
| Tecnologia de connectivitat | Cablejat, Wi-Fi |
| Protocol de connectivitat | Wi-Fi |
| Font d'alimentació | ACDC |
| Voltage | 220 |
| Wattage | 3600 |
| Tipus de muntatge | Suport de suport |
| Dimensions del producte | 8.5 x 7 x 3.5 polzades |
| Pes de l'article | 2.42 lliures (1.1 quilograms) |
| Classificació de temperatura superior | 50 graus centígrads |
| Classificació de protecció internacional | IP21 |
| Format de captura de vídeo | MJPEG, MP4 |
| Tipus d'alerta | Només moviment |
| Mètode de control | Remot |
| Tipus de controlador | Iris |
| Tecnologia del sensor fotogràfic | CMOS |
| Mida de la memòria flash instal·lada | 128 GB |
| Zoom òptic | 3 x |
| Usos recomanats | Security, Surveillance |
9. Garantia i Suport
VIVOTEK products are covered by a limited warranty. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official VIVOTEK website. For technical support, product registration, or service inquiries, please contact VIVOTEK customer service or your authorized dealer.
VIVOTEK Official Weblloc: www.vivotek.com





