Manual d'usuari del telèfon IP Mitel MiVoice 6920

Introducció

Welcome to the user manual for your Mitel MiVoice 6920 IP Phone. This guide provides comprehensive instructions for setting up, operating, maintaining, and troubleshooting your device. Please read this manual carefully to ensure proper use and to maximize the functionality of your IP phone.

Producte acabatview

The Mitel MiVoice 6920 is a powerful and versatile IP phone designed for business communication. It features a large display, programmable keys, and high-definition audio for clear conversations. This model is POE (Power Over Ethernet) compatible, meaning it can receive power directly through the network cable, eliminating the need for a separate power adapter in POE-enabled environments. A power source is sold separately if POE is not available.

Figure 1: Mitel MiVoice 6920 IP Phone. This image displays the Mitel MiVoice 6920 IP Phone. It features a large black display screen, a standard numeric keypad, and function buttons. The handset is cradled on the left side, connected by a coiled cord. The screen shows a menu with contacts and the current time and date.

Característiques principals:

• Large, high-resolution display for easy navigation.
• Programmable keys for quick access to frequently used features.
• Full-duplex speakerphone for hands-free communication.
• Port d'auriculars integrat.
• POE compatibility for simplified deployment.
• Basic conference call capability.
• Support for USB headsets, analog handsets, and wireless LAN adapters.

Configuració

1. Desembalatge i inspecció:

• Traieu amb cura tots els components de l'embalatge.
• Verify that all parts are present: IP phone unit, handset, coiled handset cord, and Ethernet cable. (Note: Power adapter sold separately if not using POE).
• Inspect the phone for any visible damage.

2. Connexió del telèfon:

1. Connecteu un extrem del cable en espiral del auricular al auricular.
2. Plug the other end of the coiled handset cord into the port labeled with a handset icon on the side or back of the phone unit.

3. Network and Power Connection:

The Mitel MiVoice 6920 supports Power Over Ethernet (POE). If your network switch provides POE, a separate power adapter is not required.

1. Connect one end of the Ethernet cable to the LAN port (often labeled with a network icon) on the back of the phone.
2. Connect the other end of the Ethernet cable to a network port on your POE-enabled switch or router.
3. If POE is not available, connect a compatible power adapter (sold separately) to the power port on the phone and then to a power outlet.

4. Initial Boot-Up:

Once connected, the phone will automatically power on and begin its boot-up sequence. This process may take a few minutes as the phone obtains an IP address and downloads necessary configuration files from your network server. The display will show progress and indicate when it is ready for use.

Instruccions de funcionament

Fer una trucada:

1. Aixequeu l'auricular o premeu la tecla Altaveu button, or press a Línia clau.
2. Marqueu el número de telèfon desitjat amb el teclat.
3. Premeu el botó Marqueu or Enviar softkey (if available on screen) or wait for the call to connect automatically.

Respondre una trucada:

• When the phone rings, lift the handset, or press the Altaveu button, or press the flashing Línia clau.

Finalització d'una trucada:

• Place the handset back in its cradle, or press the Finalitzar la trucada tecla programada o premeu la tecla Altaveu tornar a prémer el botó si feu servir l'altaveu.

Control de volum:

• Utilitza el Puja el volum i Baixa el volum buttons (typically located near the navigation cluster) to adjust the handset, headset, or speakerphone volume during a call, or the ringer volume when idle.

Funció de silenci:

• Premeu el botó Silenciar button (often with a microphone icon) to mute your microphone during a call. Press it again to unmute.

Navegació de la pantalla:

Use the navigation cluster (directional pad) and the softkeys located directly below the display to navigate menus, select options, and access various phone features. The display shows call information, contacts, and system status.

Conferències telefòniques:

The MiVoice 6920 supports basic conference call functionality. Consult your system administrator for specific instructions on initiating and managing conference calls within your organization's setup.

Manteniment

Cleaning the Phone:

• To clean the phone, use a soft, slightly damp, drap sense pelusa.
• Avoid using abrasive cleaners, solvents, or strong chemicals, as these can damage the phone's surface and components.
• Do not spray cleaners directly onto the phone.
• Regularly wipe the display screen and keypad to remove dust and fingerprints.

Atenció general:

• Mantingueu el telèfon allunyat de la calor excessiva, la llum solar directa i la humitat.
• Assegureu-vos una ventilació adequada al voltant del dispositiu.
• Eviteu deixar caure el telèfon o sotmetre'l a impactes forts.

Resolució de problemes

This section addresses common issues you might encounter with your Mitel MiVoice 6920 IP Phone. For more complex problems, please contact your IT department or system administrator.

Sense to de marcatge / No es poden fer trucades:

• Comproveu la connexió de xarxa: Ensure the Ethernet cable is securely plugged into both the phone's LAN port and the network jack/switch.
• Potència: Verify the phone is receiving power (either via POE or a separate power adapter). The display should be active.
• Estat de la xarxa: Check the network status indicators on the phone's display or physical LEDs (if present).
• Reinicia el telèfon: Disconnect the power/Ethernet cable for 10 seconds, then reconnect it. Allow the phone to fully reboot.

Display is Blank or Frozen:

• Comproveu la potència: Ensure the phone is powered on.
• Reinicia el telèfon: Perform a power cycle by disconnecting and reconnecting the power/Ethernet cable.

Mala qualitat d'àudio:

• Ajustar el volum: Use the volume buttons to increase or decrease the call volume.
• Check Handset/Headset Connection: Ensure the handset cord or headset is securely connected.
• Congestió de la xarxa: Poor network conditions can affect audio quality. Contact your IT department if issues persist across multiple calls.

Phone Not Registering / Incorrect Firmware:

• This issue often requires intervention from your system administrator. Different firmware versions (e.g., SIP vs. MiNet) or specific network configurations can prevent the phone from registering correctly.
• A restabliment de fàbrica may resolve configuration issues, but this will erase all local settings and require the phone to re-provision. Consult your IT department before performing a factory reset.

Especificacions

Garantia i Suport

This Mitel MiVoice 6920 IP Phone is a renewed product. As such, it is typically covered by the Garantia renovada d'Amazon. This guarantee ensures that the product has been professionally inspected and tested to work and look like new. If you are not satisfied with your purchase, renewed products are eligible for replacement or refund under the terms of this guarantee.

For specific warranty details, return policies, or technical support related to your renewed product, please refer to the documentation provided with your purchase or contact the seller directly. For general operational questions not covered in this manual, or for network-specific configurations, please contact your organization's IT support or system administrator.