1. Introducció
This manual provides detailed instructions for the setup, operation, and maintenance of your SNOM M18-KLE SIP DECT 4-Line Deskset. Please read this manual thoroughly before using the device to ensure proper functionality and to maximize its features. The SNOM M18-KLE is a versatile communication solution designed for professional environments, offering high-definition voice quality and multi-line handling capabilities.
2. Producte acabatview
Familiarize yourself with the components and controls of your SNOM M18-KLE Deskset.
Descripció de la imatge: This image displays the SNOM M18-KLE SIP DECT 4-Line Deskset. It features a black finish, a monochrome LCD screen showing 'DESKSET' and '12:00', a numeric keypad, function keys for directory, messages, menu/func, select, call history, redial, delete, cancel, and dedicated keys for calls, hold, intercom, mute, DND, headset, volume, and speaker. Four line keys (L1-L4) and message waiting indicators are visible at the top right. A navigation pad is located next to the display. The handset rests on the left side of the base unit, connected by a coiled cord. An antenna is visible on the right side of the unit.
Components clau:
- Pantalla LCD: 3.5-inch (102 x 66 pixels) mono LCD with blue/white backlighting. Displays call information, menu options, and status.
- Message Waiting LED: Indicates new voicemail messages.
- Line Keys (L1-L4): Four programmable LED backlit keys for line handling.
- Dedicated Feature Keys: 17 keys for functions such as CALLS, HOLD, DIRECTORY, MESSAGES, MENU/FUNC, SELECT, CALL HISTORY, REDIAL, DELETE, CANCEL.
- Bloc de navegació: 4-way pad for menu navigation.
- Speed Dial Keys: 32 keys (2 pages x 16) for quick dialing.
- Teclat numèric: Standard 0-9, *, # keys for dialing.
- HD Audio Handset: For high-definition voice communication.
- Altaveu dúplex complet: Per a la comunicació amb mans lliures.
- Tecles de funció: INTERCOM, MUTE, DND (Do Not Disturb), HEADSET, VOL (Volume), SPEAKER.
- Micròfon (MIC): Micròfon integrat.
3. Configuració
3.1. Connexió d'alimentació
- Connect the included AC adapter to the power port on the back of the deskset.
- Connecteu l'adaptador de CA a una presa de corrent estàndard.
- Ensure the deskset powers on and the LCD screen illuminates.
3.2. Connexió a la xarxa
- Connect an Ethernet cable from your network router or switch to the LAN port on the back of the deskset.
- If your network provides Power over Ethernet (PoE), the AC adapter may not be necessary.
- Verify network connectivity on the deskset display.
3.3. Handset Battery Installation and Charging
- Obriu el compartiment de la bateria del telèfon.
- Insert the 2.4V/750 mAh Ni-MH battery, ensuring correct polarity.
- Tanqueu el compartiment de la bateria.
- Place the handset on the deskset cradle to charge. The battery icon on the display will indicate charging status.
3.4. Configuració Inicial
- Follow the on-screen prompts for initial setup, including language selection and network settings if not automatically configured.
- Consult your SIP service provider or network administrator for specific SIP account details (e.g., SIP server, user ID, password) required for registration.
- Access the deskset's web interfície mitjançant a web browser for advanced configuration by entering the deskset's IP address.
4. Instruccions de funcionament
4.1. Funcions de trucada bàsiques
- Fer una trucada: Pick up the handset or press the SPEAKER button. Dial the number using the numeric keypad and press the CALLS button or wait for automatic dialing.
- Respondre una trucada: Pick up the handset or press the SPEAKER button when the phone rings.
- Finalització d'una trucada: Place the handset back on the cradle or press the SPEAKER button again.
- Posar una trucada en espera: During an active call, press the HOLD button. To retrieve the call, press the HOLD button again or the flashing line key.
- Call Transfer (Blind/Attended): During an active call, press the TRANSFER button (if programmed) or use the menu options. For a blind transfer, dial the new number and complete the transfer. For an attended transfer, wait for the other party to answer before completing the transfer.
- 3-Way Local Conference: During an active call, initiate a new call to the second party. Once connected, use the menu option to merge calls into a conference.
4.2. Ús de funcions
- No Molestis (DND): Press the DND button to activate/deactivate. Incoming calls will be redirected to voicemail or receive a busy signal.
- Auriculars: Connect a 2.5mm corded headset to the headset jack. Press the HEADSET button to switch between handset/speaker and headset.
- Altaveu: Press the SPEAKER button to activate hands-free mode.
- Ajust de volum: Use the VOL buttons during a call to adjust handset, headset, or speakerphone volume.
- Guia telefònica: Access the local phonebook (up to 1,000 entries) via the DIRECTORY button. You can also access XML/LDAP remote phonebooks.
- Historial de trucades: Press the CALL HISTORY button to view recent incoming, outgoing, and missed calls (up to 200 entries).
- Missatges: Press the MESSAGES button to access voicemail or other message services. The Message Waiting LED will indicate new messages.
- Intercomunicador: Use the INTERCOM button for internal communication between DECT phones.
- Bloqueig del teclat: Use the menu options to lock the keypad to prevent accidental dialing.
5. Manteniment
5.1. Neteja
- Wipe the deskset and handset with a soft, damp tela.
- No utilitzeu netejadors abrasius ni dissolvents, ja que poden danyar la superfície.
- Assegureu-vos que el dispositiu estigui desconnectat abans de netejar-lo.
5.2. Cura de la bateria
- The handset battery provides approximately 36 hours of standby time and 7 hours of talk time.
- For optimal battery life, fully charge the handset before first use.
- If the handset will not be used for an extended period, remove the battery to prevent leakage.
6. Solució De Problemes
If you encounter issues with your SNOM M18-KLE Deskset, refer to the following table for common problems and solutions.
| Problema | Causa possible | Solució |
|---|---|---|
| No power to the deskset | AC adapter not connected or faulty; no PoE. | Ensure AC adapter is securely connected and plugged into a working outlet. Verify PoE if applicable. |
| No dial tone or cannot make/receive calls | No network connection; SIP account not registered; incorrect SIP settings. | Check Ethernet cable connection. Verify SIP account registration status on the display. Confirm SIP settings with your service provider. |
| El telèfon no es carrega | Handset not properly seated; battery faulty or not installed correctly. | Ensure handset is correctly placed in the cradle. Check battery installation and condition. |
| Poor audio quality (HD Voice) | Network congestion; low bandwidth; faulty cable. | Check network connection and bandwidth. Try a different Ethernet cable. |
| Message Waiting LED is on, but no new messages | Synchronization issue with voicemail server. | Access voicemail to clear any pending messages. Contact your SIP service provider if the issue persists. |
7. Especificacions
The following are the technical specifications for the SNOM M18-KLE SIP DECT 4-Line Deskset:
| Característica | Detall |
|---|---|
| Mostra | 3.5-inch 102 x 66 pixels (w x h) mono LCD, blue/white backlighting |
| Tecles de línia | 4 programmable LED backlit line keys |
| Tecles de funcions | 17 dedicated feature keys |
| Speed Dial Keys | 32 (2 pages x 16) |
| Qualitat de veu | HD voice for receiver and speakerphone |
| Altaveu | Full-duplex |
| Jack per a auriculars | 2.5mm corded headset jack |
| Gestió de trucades | 4-line call handling (active and held) |
| Local Phonebook | Fins a 1,000 entrades |
| Historial de trucades | Fins a 200 entrades |
| Agenda remota | XML/LDAP support |
| Conferència trucada | 3-way local, N-way network |
| Transferència de trucades | Blind/attended |
| Tipus de bateria | 2.4V/750 mAh Ni-MH |
| Temps d'espera | 36 hores |
| Temps de conversa | 7 hores |
| Font d'alimentació | Included AC Adapter, Battery Powered |
| Dispositius compatibles | SIP-based systems and services |
| Dimensions | 11 x 8.75 x 4.5 polzades (paquet) |
| Pes de l'article | 2.45 lliures |
8. Informació de seguretat
ADVERTIMENT: Aquest producte conté productes químics coneguts per l'estat de Califòrnia per causar càncer i defectes de naixement o altres danys reproductius.
Seguiu sempre les precaucions de seguretat bàsiques quan utilitzeu aquest producte per reduir el risc d'incendi, descàrrega elèctrica i lesions a les persones.
- No utilitzeu aquest producte a prop de l’aigua ni quan estigueu mullats.
- Avoid using the product during an electrical storm.
- No obriu el dispositiu casing; demaneu totes les tasques de manteniment a personal qualificat.
- Utilitzeu només l'adaptador d'alimentació subministrat amb la unitat.
