1. Introducció
Thank you for choosing the Mitel 5312 IP Telephone. This manual provides essential information for the proper installation, operation, and maintenance of your device. The Mitel 5312 IP Phone is designed for business environments and requires connection to a Mitel Networks 3300 Integrated Communications Platform (ICP), release 3.3 or higher. This product is a renewed item, meaning it has been professionally inspected and tested to work and look like new. It is not suitable for home use.
2. Contingut del paquet
Please verify that all items listed below are included in your package. If any items are missing or damaged, please contact your supplier.
- Mitel 5312 IP Telephone Unit
- Telèfon
- Cable en espiral per a auriculars
- Cable Ethernet (RJ45)
- Desk Stand / Base

Figure 2.1: Contents of the Mitel 5312 IP Telephone package, including the phone unit, handset, coiled cord, Ethernet cable, and desk stand.
3. Configuració i instal·lació
Follow these steps to set up your Mitel 5312 IP Telephone.
3.1 Attaching the Desk Stand
- Align the tabs on the desk stand with the corresponding slots on the bottom of the telephone unit.
- Empenyeu suaument el suport al seu lloc fins que faci clic de manera segura.

Figure 3.1: The Mitel 5312 IP Telephone securely placed on its desk stand, ready for connection.
3.2 Connexió del telèfon
- Connecteu un extrem del cable en espiral del auricular al auricular.
- Plug the other end of the coiled handset cord into the port labeled with a handset icon on the side of the telephone unit.
3.3 Connecting to the Network (PoE)
The Mitel 5312 IP Telephone is designed to be powered via Power over Ethernet (PoE). A separate power supply is not included and typically not required if your network switch supports PoE.
- Connect one end of the provided Ethernet cable to the LAN port on the back of the telephone unit.
- Connecteu l'altre extrem del cable Ethernet a un commutador de xarxa compatible amb PoE o a un injector PoE.
- The phone will power on automatically and begin the boot-up process. This may take a few moments.
4. Instruccions de funcionament
This section covers the basic functions and features of your Mitel 5312 IP Telephone.

Figura 4.1: Mésview of the Mitel 5312 IP Telephone's interface, highlighting the display, programmable feature keys, and numeric keypad.
4.1 Funcions de trucada bàsiques
- Fer una trucada: Lift the handset or press the Speaker button. Dial the desired number using the numeric keypad.
- Respondre una trucada: Lift the handset or press the Speaker button when the phone rings.
- Finalització d'una trucada: Pengeu l'auricular o premeu de nou el botó de l'altaveu.
4.2 Teclat i botons de funció
The Mitel 5312 features a standard numeric keypad and several dedicated function buttons:
- Tecles programables: The vertical row of buttons next to the display are programmable keys. Their functions are typically configured by your system administrator and may include speed dials, line appearances, or feature access.
- Control de volum: Utilitza el Fletxes amunt/avall near the display to adjust handset, speaker, or ringer volume.
- Ponent: Toggles the speakerphone on/off.
- Silenciar: Mutes your microphone during a call. The other party cannot hear you.
- Manteniu: Posa la trucada actual en espera.
- Transferència: Initiates a call transfer.
- Torna a marcar: Marca l'últim número trucat.
- Missatge: Accesses your voicemail system. The phone has a digital answering system with 18 minutes recording capacity.
5. Manteniment i cura
Proper care will ensure the longevity and optimal performance of your Mitel 5312 IP Telephone.
- Neteja: Utilitzeu un suau, lleugerament damp cloth to clean the exterior surfaces of the phone. Do not use abrasive cleaners, solvents, or strong chemicals.
- Eviteu líquids: Keep the phone away from liquids and excessive moisture.
- Temperatura: Operate the phone within normal office temperature ranges. Avoid extreme heat or cold.
- Manipulació: Handle the phone with care. Avoid dropping or subjecting it to strong impacts.
6. Solució De Problemes
This section addresses common issues you might encounter with your Mitel 5312 IP Telephone.
6.1 No Dial Tone / No Power
- Check Ethernet Cable: Ensure the Ethernet cable is securely connected to both the phone's LAN port and the PoE-enabled network switch/injector.
- Verificar el PoE: Confirm that the network port you are connected to provides Power over Ethernet. If not, a separate PoE injector or power supply (not included) will be required.
- Connectivitat de xarxa: Contact your IT administrator to verify network connectivity and PoE status for your port.
6.2 Els botons no responen
- Reinicia el telèfon: Disconnect the Ethernet cable for 10 seconds, then reconnect it to restart the phone.
- Neteja els botons: Assegureu-vos que no hi hagi restes enganxades al voltant dels botons.
6.3 Mala qualitat de trucada
- Congestió de la xarxa: Poor call quality can often be related to network issues. Contact your IT administrator.
- Handset/Cord: Check if the handset cord is securely connected. Try another handset if available to rule out a faulty handset.
For persistent issues or network-related problems, please contact your IT department or system administrator.
7. Especificacions
| Característica | Descripció |
|---|---|
| Model | Telèfon IP Mitel 5312 |
| Fabricant | MITEL |
| Tipus de telèfon | Cordat |
| Font d'alimentació | Corded Electric (PoE) |
| Tipus de marcador | Teclat únic |
| Tipus de contestador | Digital |
| Capacitat d’enregistrament | 18 minuts |
| Identificació de trucades | No |
| UPC | 683193500764 |
| Compatibilitat | Mitel Networks 3300 Integrated Communications Platform (ICP), release 3.3 or higher |
8. Garantia i Suport
As a renewed product, the Mitel 5312 IP Telephone is covered by the Garantia renovada d'AmazonSi no esteu satisfets amb la vostra compra, els productes renovats poden ser substituïts o reemborsats en virtut d'aquesta garantia.
For technical support related to the phone's integration with your network or PBX system, please contact your organization's IT department or your Mitel service provider.





