Helix ETHQI2B

Helix Dual Wireless Charger User Manual

Model: ETHQI2B

Marca: Hèlix

Introducció

The Helix Dual Wireless Charger is designed to provide convenient and efficient wireless charging for up to two Qi-enabled devices simultaneously. Its compact and folding design makes it ideal for both home and travel use, ensuring your devices are powered whenever you need them.

Què hi ha a la caixa

Note: A power adapter (wall charger) is not included and must be supplied separately. For optimal performance, use a power adapter capable of delivering at least 20W (e.g., 5V/4A or 9V/2.22A) to support dual 10W charging.

Producte acabatview

The Helix Dual Wireless Charger features two independent charging pads, each capable of delivering up to 10W of power. The device is designed to fold for portability and includes a subtle LED indicator for charging status.

Helix Dual Wireless Charger unfolded with USB-C cable connected

Image: The Helix Dual Wireless Charger shown unfolded, revealing two circular charging pads connected by a hinge, with the USB-C cable plugged into one of the pads.

Característiques principals:

Two smartphones charging simultaneously on the Helix Dual Wireless Charger

Image: Two smartphones are shown wirelessly charging on the two pads of the Helix Dual Wireless Charger, illustrating its dual charging capability.

Helix Dual Wireless Charger being placed into a purse, highlighting its portability

Image: A hand is placing the folded Helix Dual Wireless Charger into a purse, demonstrating its compact and portable design.

Smartphone and wireless earbuds charging on the Helix Dual Wireless Charger

Image: A smartphone and a pair of wireless earbuds are shown charging on the two pads, emphasizing universal compatibility with various Qi-enabled devices.

Smartphone charging on the Helix Dual Wireless Charger with a subtle blue LED light visible

Image: A smartphone is charging on one pad, with a subtle blue LED light indicating charging status, designed to be sleep-friendly.

Infographic summarizing features: 10 Watt Dual 10W Charging Pads, Folding Design, USB-C Input

Image: An infographic highlighting the charger's main features: 10 Watt Dual 10W Charging Pads, Folding Design, and USB-C Input.

Instruccions de configuració

  1. Desembaleu el carregador: Carefully remove the Helix Dual Wireless Charger and the USB-C to USB-A cable from its packaging.
  2. Connectar l'alimentació: Insert the USB-C end of the provided cable into the USB-C port on the charging pad. Connect the USB-A end of the cable to a compatible USB power adapter (not included).
  3. Font d'alimentació: Plug the USB power adapter into a wall outlet. Ensure the power adapter provides sufficient output (e.g., 5V/4A or 9V/2.22A) to support 10W charging on both pads.
  4. Desplegueu el carregador: Gently unfold the charging pad to its flat position, revealing both charging surfaces.

Instruccions de funcionament

  1. Col·loca el teu dispositiu: Place your Qi-enabled device (e.g., smartphone, wireless earbuds case) directly onto one of the charging pads. Ensure the device is centered on the pad for optimal charging.
  2. Confirma la càrrega: The LED indicator on the charger will illuminate to confirm that charging has begun. The color of the LED may vary depending on the charging status (e.g., red for standby, violet for one device charging, blue for two devices charging). Refer to the LED indicator section for details.
  3. Càrrega dual: To charge a second device, place it on the other charging pad, ensuring it is also centered.
  4. Finalització de la càrrega: Your device's screen or indicator will show when charging is complete. Remove the device from the pad once fully charged.

Guia d'indicadors LED:

Manteniment

Resolució de problemes

ProblemaCausa possibleSolució
Device not charging / LED alternating Red/Blue
  • Device not properly aligned on the charging pad.
  • Foreign object (e.g., metal, credit card) between device and charger.
  • El dispositiu no està habilitat per a Qi.
  • Power adapter is insufficient or faulty.
  • Device case is too thick or contains metal.
  • Re-position the device to ensure it is centered on the charging pad.
  • Traieu els objectes estranys.
  • Verifiqueu que el vostre dispositiu admeti la càrrega sense fil Qi.
  • Use a power adapter with adequate output (e.g., 20W or higher for dual charging).
  • Remove the device case or use a thinner, non-metallic case.
Càrrega lenta
  • La sortida de l'adaptador de corrent és massa baixa.
  • Device is not optimally aligned.
  • Background apps or high device usage during charging.
  • Use a power adapter that supports fast charging (e.g., Quick Charge 3.0 or Power Delivery).
  • Ensure the device is perfectly centered on the charging coil.
  • Close unnecessary apps and avoid heavy usage while charging.
El carregador s'escalfa durant l'ús
  • Normal operation during wireless power transfer.
  • Poor device alignment causing energy loss as heat.
  • This is normal. If it becomes excessively hot, discontinue use and contact support.
  • Ensure proper device alignment.

Especificacions

Número de modelETHQI2B
EntradaUSB-C (Requires compatible power adapter)
Output (Each Pad)Càrrega sense fil de fins a 10 W
Sortida totalUp to 20W (10W + 10W)
Dimensions (desplegada)8.43 x 6.77 x 1.63 polzades (aprox.)
Pes6.4 unces (aprox.)
ColorNegre
CompatibilitatAll Qi-enabled devices (Smartphones, Earbuds, etc.)

Informació de seguretat

Garantia i Suport

Helix products are designed for reliability and performance. For information regarding warranty coverage, technical support, or customer service, please refer to the official Helix weblloc o poseu-vos en contacte amb el vostre distribuïdor.

For further assistance, you may visit the Helix Store online: Helix Official Store

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