1. Introducció
This manual provides essential instructions for the safe and efficient operation, installation, maintenance, and troubleshooting of your Kolice Commercial Tabletop Hard Ice Cream Machine, Model ICM-28. Please read this manual thoroughly before operating the machine to ensure proper usage and to prevent damage or injury.
2. Instruccions de seguretat
- Assegureu-vos que la màquina estigui connectada a una presa de corrent amb connexió a terra i el volum correctetage (110V 60HZ) and wattage (2000W).
- Do not operate the machine with wet hands or in wet environments to avoid electrical shock.
- Mantingueu les mans i els objectes estranys allunyats de les peces mòbils durant el funcionament.
- Desendolleu sempre la màquina abans de netejar-la, fer-ne el manteniment o quan no l'utilitzeu.
- Do not attempt to repair the machine yourself. Contact qualified service personnel for assistance.
- Assegureu-vos que hi hagi una ventilació adequada al voltant de la màquina per evitar el sobreescalfament.
3. Producte acabatview
3.1 Característiques clau
- ETL Certified commercial tabletop design.
- Production capacity: 35 Quart/hour (9-11 gallons/hour).
- 14L cylinder for vertical feeding and mixing.
- 4.3-inch touch control panel with auto washing, timer control, and one-key automatic running.
- Current overload protection for enhanced safety.
- Ability to mix and feed small pieces of chocolates, biscuits, or fresh fruits during operation.
3.2 Components de la màquina
The Kolice ICM-28 is constructed with durable stainless steel and features a user-friendly design for commercial applications.





4. Configuració
4.1 Desembalatge
Carefully remove the machine from its plywood case packing. Inspect for any shipping damage. Retain packaging for future transport or service if necessary.
4.2 Col·locació
Place the machine on a stable, level countertop capable of supporting its weight (approximately 176 lbs / 80 kg). Ensure adequate clearance around the machine for ventilation, especially at the sides and rear where air vents are located. Avoid placing near heat sources or in direct sunlight.
4.3 Connexió d'alimentació
Connect the machine to a dedicated 110V, 60Hz, 2000W electrical outlet using the provided US plug. Ensure the outlet is properly grounded and can handle the machine's power requirements.
5. Instruccions de funcionament
5.1 Preparació
- Assegureu-vos que la màquina estigui neta i que tots els components estiguin correctament muntats.
- Prepare your ice cream, gelato, or sorbet mix according to your recipe.
- Pour the prepared mix into the machine's hopper.
5.2 Making Hard Ice Cream

- Preparació del material: Have your ice cream base ready and pour it into the batch freezer cylinder.
- Inici de la màquina: Close the door securely. Turn on the machine and select the 'Produce' function on the 4.3-inch touch control panel to begin the freezing process.
- Freezing Cycle: The machine will churn and freeze the mixture. This process typically takes approximately 25 minutes, depending on the mix and desired consistency.
- Dispensar: Once the cycle is complete, open the dispensing door to output the finished hard ice cream, gelato, or sorbet into a container.
5.3 Adding Inclusions
Small pieces of chocolates, biscuits, or fresh fruits can be added to the mixture while the machine is running. Use the designated opening or follow specific instructions on the control panel for adding inclusions.
6. Neteja i Manteniment
La neteja i el manteniment regulars són crucials per a la longevitat i el funcionament higiènic de la vostra màquina de gelats.
6.1 Auto Washing Function
The machine is equipped with an auto washing function. After dispensing the product, follow the instructions on the touch control panel to initiate the automatic cleaning cycle. This typically involves adding warm water and a cleaning solution to the hopper.
6.2 Neteja manual dels components
For thorough cleaning, certain components require manual washing. Always unplug the machine before disassembling any parts.
- Dispensing Door and Agitator: Remove the dispensing door and the agitator (beater) assembly. These parts are designed for hand washing.
- Segells i juntes: Carefully remove all seals and gaskets from the dispensing door and other removable parts. Wash them thoroughly with warm, soapy water and rinse. Ensure they are completely dry before reassembly to prevent mold growth.
- Exterior: Netegeu l'exterior d'acer inoxidable amb anuncisamp drap i un netejador suau i no abrasiu.

Instruccions de cura del producte: Hand Wash all removable components. Do not use abrasive cleaners or scouring pads that could scratch the surfaces.
7. Solució De Problemes
This section addresses common issues you might encounter with your Kolice ICM-28 machine. For problems not listed here, or if solutions do not resolve the issue, please contact Kolice customer support.
| Problema | Causa possible | Solució |
|---|---|---|
| La màquina no s'encén | No hi ha subministrament d'alimentació; cable d'alimentació no connectat; interruptor automàtic saltat. | Check power connection; Ensure outlet is functional; Reset circuit breaker. |
| El gelat és massa tou/no es congela | Incorrect mix consistency; Ambient temperature too high; Refrigeration issue. | Adjust mix recipe; Ensure proper ventilation; Contact service if refrigeration is suspected. |
| Soroll inusual durant el funcionament | Loose components; Motor issue; Foreign object in cylinder. | Turn off and inspect for loose parts; Remove any foreign objects; Contact service if noise persists. |
| Missatge d'error a la pantalla | Error específic del sistema. | Refer to the error code in the full service manual or contact Kolice support with the error code. |
8. Especificacions
| Característica | Especificació |
|---|---|
| Marca | Kolice |
| Número de model | ICM-28 |
| Dimensions del producte (L x A x A) | 26.8" x 20.5" x 30.7" (68 cm x 52 cm x 78 cm) |
| Pes net | 176 lliures (80 kg) |
| Capacitat | 14 Liters (cylinder) |
| Capacitat de producció | 35 Quart/hour (9-11 gal/hour) |
| Poder | 110V, 60HZ, 2000W |
| Material | Acer inoxidable |
| Mode d'operació | Automàtic |
| Certificacions | Certificat ETL |
| UPC | 751433541607 |
9. Garantia i Suport
Kolice Refrigeration Equipment Manufacturer Inc. provides long-term technical support and spare parts for maintenance of its products. For any inquiries regarding warranty, service, or spare parts, please contact Kolice customer support directly. Specific warranty periods may vary and are typically provided at the point of purchase or through official Kolice documentation.




