1. Introducció
The Prolink PRO903ES is a high-performance 3000VA / 2700W Pure Sine Wave Online Uninterruptible Power Supply (UPS) designed to provide reliable power backup and protection for critical loads. Utilizing true online double conversion technology, it ensures a stable and clean power supply, safeguarding sensitive electronic equipment from various power disturbances. This manual provides essential information for the safe and efficient operation of your PRO903ES UPS.

Figura 1.1: Frontal view of the Prolink PRO903ES Online UPS, showcasing its compact tower design and front-facing LCD display.
2. Instruccions de seguretat importants
Please read and follow all instructions carefully before installing, operating, or servicing the UPS. Keep this manual for future reference.
- Aquest SAI conté volums perillosostagNo intenteu desmuntar la unitat. El manteniment només l'ha de realitzar personal qualificat.
- Do not connect appliances that could overload the UPS, such as hair dryers or vacuum cleaners, to the UPS output.
- Assegureu-vos que el SAI estigui connectat a una presa de corrent de CA amb connexió a terra.
- Do not block the ventilation openings of the UPS. Ensure adequate airflow around the unit.
- Avoid installing the UPS in areas with excessive dust, humidity, or extreme temperatures.
- In case of fire, use a dry chemical fire extinguisher. Water can cause electrical shock.
- Desconnecteu el SAI de la font d'alimentació de CA abans de realitzar qualsevol manteniment o neteja.
3. Característiques del producte
The Prolink PRO903ES UPS offers advanced features for superior power protection:
- True Double-Conversion: Provides consistent, high-quality AC power regardless of input fluctuations.
- Control de microprocessador: Optimizes reliability and ensures precise operation.
- Vol d'entrada àmpliatage Rang: Operates effectively across a broad range of input voltages (110-300 VAC at 50% load, 160-280 VAC at 100% load).
- Converter Mode: Allows the UPS to function as a frequency converter.
- Mode ECO: Energy-saving mode for improved efficiency under stable power conditions.
- High Input Power Factor Correction: Improves efficiency and reduces overall power losses.
- SNMP Intelligent Slot (Optional): For advanced network monitoring and management.
- Ports de comunicació USB i RS-232: For monitoring and control via PC.

Figure 3.1: The PRO903ES provides clean power output, protecting against common power disturbances such as power failure, harmonic distortion, line noise, frequency variation, undervoltage, sobrevaloraciótage, power sag, and power surge.
4. Contingut del paquet
Upon unpacking, please verify that all items listed below are included and undamaged. If any items are missing or damaged, contact your dealer immediately.
- Prolink PRO903ES UPS Unit
- Cable de comunicació USB
- RS-232 Communication Cable
- Cable d'alimentació
- Manual d'usuari (aquest document)
- CD de programari (si escau)
5. Disseny i components del producte
5.1 Tauler frontal

Figura 5.1: Primer pla view of the PRO903ES front panel, featuring the LCD display and control buttons for monitoring and interaction.
The front panel includes an LCD display for real-time status monitoring and control buttons:
- Pantalla LCD: Shows various operational parameters, alarms, and status.
- ON/MUTE Button: Encén el SAI o silencia l'alarma.
- Botó SELECCIÓ: Navigates through LCD display menus.
- OFF/ENTER Button: Powers off the UPS or confirms selections.
5.2 Panell posterior

Figure 5.2: Rear panel of the PRO903ES UPS, illustrating the various input, output, and communication ports.
The rear panel provides all necessary connection points for power input, output, and communication:
- Entrada de CA: Main power input connection (IEC 320-C20).
- Interruptor d'entrada: Protects the UPS from input overcurrent.
- Port de comunicació USB: For connecting to a computer for monitoring.
- RS-232 Communication Port: For serial communication with a computer or network device.
- Ranura intel·ligent: For optional SNMP card or other communication cards.
- External Battery Connection (L model only): For connecting external battery packs to extend runtime.
- Receptacles de sortida: Universal sockets for connecting protected equipment (4 x Universal socket for PRO903WS, 2 x Universal socket for PRO903WL).
- Output Circuit Breaker: Protects the output from overcurrent.
- Terminal de sortida: For hardwired output connections.
6. Instal·lació i configuració
Follow these steps to properly install and set up your PRO903ES UPS:
- Desembalatge: Traieu amb cura el SAI del seu embalatge. Inspeccioneu-lo per detectar qualsevol dany durant l'enviament.
- Col·locació: Place the UPS in a clean, dry, and well-ventilated area, away from direct sunlight, heat sources, and excessive dust. Ensure sufficient clearance around the unit for proper airflow.
- Càrrega inicial: Before initial use, connect the UPS to a standard AC outlet and allow it to charge for at least 4 hours to ensure the batteries are fully charged. The UPS will charge even if the unit is off.
- Equip de connexió:
- Connect your critical equipment (computers, servers, network devices, etc.) to the output receptacles on the rear panel of the UPS.
- Ensure the total load connected does not exceed the UPS's capacity (2700W).
- Encès: Manteniu premut el botó ON/MUTE button for a few seconds until you hear a beep and the LCD display illuminates. The UPS will perform a self-test and then enter online mode.
- Instal·lació del programari (opcional): For advanced monitoring and management, install the provided UPS monitoring software on your computer. Connect the UPS to your computer using the USB or RS-232 communication cable.
7. Funcionament
7.1 Pantalla LCD i indicadors

Figura 7.1: Detallada view of the PRO903ES LCD display, showing various status icons and numerical readings for input/output voltage, frequency, and battery status.
The LCD display provides comprehensive information about the UPS status. Use the SELECCIONA button to cycle through different display parameters:
- Nivell de càrrega: Indica el percentatgetage of connected load.
- Nivell de bateria: Mostra la capacitat restant de la bateria.
- Mode AC: UPS is operating on utility power.
- Mode de bateria: UPS is operating on battery power (during a power outagi).
- Mode bypass: UPS is supplying utility power directly to the load, bypassing the inverter.
- Error: Indicates an internal error or malfunction.
- Vol d'entrada/sortidatage i freqüència: Mostra el volum en temps realtaglectures d'e i freqüència.
7.2 Indicadors d'alarma
The UPS uses audible alarms to indicate various operational states or warnings:
- Mode de bateria: Sounding every 4 seconds. Indicates the UPS is running on battery power.
- Bateria baixa: Sounding every second. Indicates the battery is low and the UPS will shut down soon.
- Sobrecàrrega: Sounding twice every second. Indicates the connected load exceeds the UPS capacity. Disconnect non-essential equipment immediately.
- Error: Continuously sounding. Indicates a critical internal fault. Contact technical support.
To mute an alarm, briefly press the ON/MUTE button. Note that critical alarms (like Fault) may not be permanently muted.
8. Manteniment
Un manteniment adequat garanteix la longevitat i el rendiment òptim del vostre SAI.
- Cura de la bateria:
- The internal batteries are sealed, maintenance-free lead-acid batteries. They typically last 3-5 years under normal operating conditions.
- Avoid operating the UPS in extreme temperatures, as this can shorten battery life.
- Perform a battery self-test periodically (if supported by software) to check battery health.
- When replacing batteries, ensure they are of the same type and rating (12V / 9Ah, 6 units for standard model). Battery replacement should be performed by qualified personnel.
- Neteja:
- Regularly clean the exterior of the UPS with a soft, dry cloth.
- Ensure ventilation openings are free from dust and debris to prevent overheating. Do not use liquid or aerosol cleaners.
- Emmagatzematge: If storing the UPS for an extended period, ensure the batteries are fully charged. Recharge the batteries every 3 months to prevent deep discharge and maintain battery health.
9. Solució De Problemes
This section provides solutions to common issues you might encounter with your UPS. If the problem persists after trying these solutions, contact technical support.
| Problema | Causa possible | Solució |
|---|---|---|
| El SAI no s'encén. | No AC input; Low battery; UPS fault. | Check AC power cord connection. Ensure input circuit breaker is not tripped. Allow UPS to charge for 4 hours. If problem persists, contact support. |
| El SAI emet un so continu. | Overload; Fault. | Reduce connected load. If fault alarm, contact support. |
| UPS is in Battery Mode frequently. | Unstable AC input; Battery nearing end of life. | Check utility power quality. Consider battery replacement if runtime is significantly reduced. |
| Connected equipment not powered. | Output circuit breaker tripped; UPS off; Overload. | Check output circuit breaker. Ensure UPS is powered on. Reduce load. |
| Communication software not working. | Incorrect cable; Driver issue; Software not installed correctly. | Ensure correct USB/RS-232 cable is used. Reinstall software and drivers. Check port settings. |
10. Especificacions tècniques
Detailed specifications for the Prolink PRO903ES UPS:
| Paràmetre | Especificació |
|---|---|
| Tipus d'UPS | Tower, Online Double Conversion |
| Fase | Monofàsica amb terra |
| Valoració (VA/W) | 3000 VA / 2700 W |
| Vol. nominal d'entradatage | 200/208/220/230/240 VAC |
| Entrada Voltage Rang | 110-300 VAC (Load at 50%), 160-280 VAC (Load at 100%) |
| Interval de freqüència d'entrada | 45 ~ 70 Hz |
| Factor de potència d'entrada | >= 0.99 |
| Sortida Nominal Voltage | 200/208/220/230/240 VAC |
| Vol. De sortidatage Reglament | ±1% |
| Output Frequency Range (Synchronized) | 47 ~ 53 Hz o 57 ~ 63 Hz |
| Output Frequency Range (Battery Mode) | 50 Hz ± 0.25 Hz o 60 Hz ± 0.3 Hz |
| Relació de cresta actual | 3:1 |
| Distorsió harmònica | ≤3% THD (Linear load), ≤6% THD (Non-linear load) |
| Battery Type (Standard Model) | 12V / 9Ah, 6 units |
| Temps de recàrrega típic | De 4 hores a 90% de capacitat |
| Corrent de càrrega (màx.) | 1A / 2A / 4A / 6A Adjustable (Long-run Model) |
| Dimensions (L x A x A) | 42.1 x 19 x 31.8 cm |
| Pes | 28 kg |
| Connectivitat | USB, RS-232, Intelligent Slot |
| Receptacles de sortida | 4 x Universal socket (PRO903WS), 2 x Universal socket (PRO903WL) |
11. Garantia i Suport
Prolink is committed to providing high-quality products and excellent customer service.
- Garantia: This product typically comes with a 2-year warranty. Please refer to your purchase documentation or the official Prolink weblloc web per conèixer els termes i condicions de garantia específics aplicables a la vostra regió.
- Suport tècnic: For technical assistance, troubleshooting, or service inquiries, please contact Prolink customer support.
- Informació de contacte:
- Correu electrònic: support@prolink2u.com
- Phone: (65) 6357 0666 (Singapore)
- Website: Visit the official Prolink website for FAQs, drivers, and additional resources.

Figure 11.1: Prolink Official Store information, highlighting direct warehouse shipping, fast delivery, local warranty, technical support, and 30 years of excellence.





