Introducció
The SVAKOM Connexion Series Vick Neo is an app-controlled massager designed for perineum and prostate stimulation. This manual provides comprehensive instructions for the safe and effective use, setup, operation, and maintenance of your device. Please read this manual thoroughly before first use and retain it for future reference.
Informació de seguretat
- Seguretat del material: The device is made from body-safe silicone. Clean thoroughly before and after each use.
- Resistència a l'aigua: The device is waterproof. However, ensure the charging port is completely dry before charging to prevent damage.
- Càrrega: Use only the provided charging cable. Do not use the device while it is charging.
- Emmagatzematge: Emmagatzemar en un lloc fresc i sec, lluny de la llum solar directa i fora de l'abast dels nens.
- Condicions mèdiques: Consult a healthcare professional before use if you have any medical conditions or concerns.
Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet:
- SVAKOM Vick Neo Device
- Cable de càrrega USB
- Bossa d'emmagatzematge
- Manual d'usuari
- Guia d'aplicacions
- Warning & Quality Card

Image: Package contents of the SVAKOM Vick Neo, showing the device, charging cable, storage pouch, and various instruction manuals.
Producte acabatview
The SVAKOM Vick Neo features an ergonomic design crafted from soft silicone, intended for comfortable and effective stimulation. It is equipped with internal motors for varied vibration patterns and intensities.

Imatge: Lateral view of the SVAKOM Vick Neo, highlighting its unique curved form.

Imatge: Anglesa view of the device, featuring the main control button.

Imatge: Part inferior view of the device, indicating the charging port and compliance symbols.
Configuració
1. Càrrega del dispositiu
- Locate the charging port on the device (refer to the Product Overview imatge).
- Assegureu-vos que el port de càrrega estigui net i sec.
- Connect the provided USB charging cable to the device and a USB power source (e.g., computer, wall adapter).
- The indicator light will illuminate during charging and turn off or change color when fully charged.
- A full charge typically takes approximately 1 hour 50 minutes.
2. Downloading the SVAKOM App
The SVAKOM Vick Neo is designed for enhanced control via the official SVAKOM app.
- Scan the QR code in the App Guide or search for "SVAKOM" in your device's app store.
- Download and install the official SVAKOM app.

Image: Device shown with indicators for app availability on App Store and Google Play.
3. Vinculació amb l'App
- Ensure your device is fully charged and turned off.
- Activeu el Bluetooth al telèfon intel·ligent o a la tauleta.
- Open the SVAKOM app.
- Follow the in-app instructions to search for and connect to your Vick Neo device.
Instruccions de funcionament
1. Control manual
- Encès/apagat: Press and hold the power button (SVAKOM logo button) for 2-3 seconds to turn the device on or off. The device will vibrate for 1 second upon powering on.
- Canvi de modes: While the device is on, double-click the power button to cycle through the 7 available vibration modes.
- Ajustar la intensitat: While the device is on, single-click the power button to cycle through 5 intensity levels (30%, 45%, 65%, 80%, 100%).
2. Control d'aplicacions
Once connected to the SVAKOM app, you can access advanced features:
- Expanded Modes: Access 11 vibration modes, including an "intelligent" mode not available via manual control.
- Personalització: Fine-tune vibration patterns and intensities beyond the manual settings.
- Contingut interactiu: Sync with compatible interactive videos for a dynamic experience.
- Mode de música: Experience vibrations synchronized with your music.
- Joc de llarga distància: Control the device remotely via the app.
3. Stimulation Guidance
The Vick Neo is designed for dual stimulation of the perineum and prostate. Its flexible design allows for adjustment to target specific areas effectively.
Image: Anatomical diagram showing the perineum and prostate, highlighting areas for stimulation.
Manteniment
Neteja
- Netegeu sempre a fons el dispositiu abans i després de cada ús.
- Wash the device with warm water and a mild, toy-safe soap.
- Esbandiu bé per eliminar tots els residus de sabó.
- Dry completely with a lint-free cloth.
- No utilitzeu productes de neteja que continguin alcohol, petroli o acetona, ja que poden danyar el material de silicona.
Emmagatzematge
- Store the device in its provided storage pouch.
- Mantingueu en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
- Assegureu-vos que el dispositiu estigui completament carregat abans de guardar-lo a llarg termini per mantenir la bateria en bon estat.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| El dispositiu no s'encén | Bateria baixa; Mal funcionament del dispositiu | Carregueu el dispositiu completament. Si el problema persisteix, poseu-vos en contacte amb l'atenció al client. |
| El dispositiu no es carrega | Cable not connected properly; Faulty cable/charger; Dirty charging port | Ensure cable is securely connected. Try a different USB port or charger. Clean the charging port. |
| L'aplicació no es pot connectar al dispositiu | Bluetooth off; Device not in pairing mode; App issue | Ensure device is on and Bluetooth is enabled on your phone. Restart the app and device. Try re-pairing. |
| Les vibracions són febles | Low battery; Intensity set too low | Charge the device. Increase intensity via manual control or app. |
Especificacions
| Característica | Detall |
|---|---|
| Número de model | 05512010000 |
| Dimensions (L x A x A) | 5.71 x 4.53 x 2.17 polzades |
| Pes | 2.89 unces |
| Material | Silicona |
| Tipus de bateria | 1 polímer de liti (inclòs) |
| Resistència a l'aigua | Impermeable |
| Modes de vibració | 7 (manual), 11 (app) |
| Nivells d'intensitat | 5 |
Garantia i Suport
SVAKOM products typically come with a manufacturer's warranty. Please refer to the warranty information provided with your product or visit the official SVAKOM website for details regarding warranty terms and conditions. Note that warranty claims are generally valid only for products purchased from authorized SVAKOM retailers.
For technical support, troubleshooting assistance, or warranty inquiries, please contact SVAKOM customer service through their official weblloc web o la informació de contacte que es proporciona a l'embalatge del producte.





