ELRO DV477IP3 IP WiFi Video Intercom System User Manual

1. Introducció

The ELRO DV477IP3 is an advanced IP WiFi Video Intercom System designed for properties accommodating three separate families or apartments with a single main entrance. This system allows residents to see, speak to, and grant access to visitors, whether they are at home or away, using the included 7-inch color monitors or the ELRO Intercom mobile application.

Key features include two-way communication, ELRO Color Night Vision technology for clear images in low light, and a robust, vandal-resistant outdoor unit. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance of your intercom system.

Image 1.1: The ELRO DV477IP3 system, featuring the outdoor unit, three indoor monitors, and a smartphone displaying the app interface.

2. Contingut del paquet

Abans de començar la instal·lació, comproveu que tots els components que s'enumeren a continuació siguin presents al paquet:

• 1x Outdoor Doorbell Unit (waterproof, with 3 call buttons and rain cover)
• 3x Indoor Monitor (7-inch color screen)
• 3x Monitor Mounting Bracket
• 3 cable de 4 fils de 15 metres
• 3x adaptador de corrent
• Maquinari de muntatge (cargols, tacs de paret)
• Manual d'usuari (aquest document)

3. Configuració i instal·lació

The installation process for the ELRO DV477IP3 system is designed to be straightforward. Follow these steps carefully:

3.1 Instal·lació de la unitat exterior

1. Tria la ubicació: Select a suitable location on your exterior wall for the outdoor unit. The recommended mounting height is between 1.35 and 1.70 meters from the ground. Ensure it is protected from direct heavy rain, ideally under an overhang or with the provided rain cover.
2. Suport de muntatge: Securely attach the outdoor unit's mounting bracket to the wall using the provided screws and wall plugs.
3. Cablejat: Connect the 4-wire cable from the outdoor unit to the designated terminals on the indoor monitor. Ensure correct polarity as indicated in the detailed wiring diagram in the printed manual.
4. Attach Unit: Mount the outdoor doorbell unit onto its bracket. Ensure it is firmly secured.

3.2 Instal·lació del monitor interior

1. Tria la ubicació: Select a convenient indoor location for each of the three monitors.
2. Suport de muntatge: Attach each monitor's mounting bracket to the wall using the provided hardware.
3. Connecteu el cablejat: Connect the 4-wire cable from the outdoor unit to the corresponding terminals on each indoor monitor.
4. Connexió d'alimentació: Connect the power adapter to each indoor monitor and plug it into a standard electrical outlet.
5. Connecta el monitor: Carefully mount each indoor monitor onto its bracket.

3.3 App Connection (ELRO Intercom App)

1. Descarregar l'aplicació: Download the "ELRO Intercom" app from the App Store (iOS) or Google Play Store (Android).
2. Connecteu-vos a WiFi: Ensure your indoor monitor is connected to your home WiFi network. Refer to the monitor's on-screen menu for WiFi setup instructions.
3. Parella el dispositiu: Open the ELRO Intercom app and follow the on-screen instructions to pair your intercom system. This typically involves scanning a QR code displayed on the monitor or entering a device ID.
4. Configure for Each Resident: The app can be configured per door push button/monitor, allowing each resident to receive their specific calls via the app.

4. Instruccions de funcionament

4.1 Using the Indoor Monitor

• Recepció d'una trucada: When a visitor presses a doorbell button on the outdoor unit, the indoor monitor will ring and display the visitor's image.
• Comunicació bidireccional: Press the 'Talk' button on the monitor to initiate two-way audio communication with the visitor.
• Obertura de la porta: If connected to a 12V door opener (not included), press the 'Unlock' button on the monitor to open the door.
• Configuració del monitor: Access the monitor's menu to adjust settings such as speech volume, ringtone volume, image brightness, and color intensity. You can choose from over 16 different ringtones.

4.2 Ús de l'aplicació ELRO Intercom

The ELRO Intercom app extends the functionality of your system to your smartphone or tablet, allowing remote access and control.

• Remot Viewing: Receive push notifications on your smartphone when a visitor presses the doorbell. View live video feed from the outdoor unit.
• Comunicació remota: Speak to visitors directly through your smartphone, even when you are not at home, provided your device has an internet connection (WiFi or 4G).
• Captura de fotos i vídeos: Capture photos or record short videos of visitors directly from the app and save them to your phone.
• Obertura de la porta: Remotely unlock a connected 12V door opener via the app.

5. Característiques acabadesview

• Multi-Resident Support: Designed for 3 apartments or families with individual call buttons.
• Pantalla d'alta qualitat: Three 7-inch color monitors with brushed aluminum casing for a modern design.
• ELRO Color Night Vision: Integrated bright white LEDs on the outdoor unit provide clear, colored images even in low-light conditions.
• Àudio bidireccional: Facilitates clear communication between visitors and residents.
• Weatherproof Outdoor Unit: Fully metallic, vandal-resistant doorbell unit with a rain cover to protect the camera lens.
• Illuminated Nameplate: The doorbell features an illuminated nameplate that activates when the doorbell is pressed.
• Tons de trucada personalitzables: Choose from over 16 different melodies for your indoor monitors.
• Integració d'aplicacions: Seamless integration with the ELRO Intercom app for remote monitoring and control.

6. Manteniment

• Neteja: Regularly clean the camera lens on the outdoor unit and the screens of the indoor monitors with a soft, damp tela. Eviteu els netejadors abrasius.
• Inspecció del cable: Periodically check all wiring connections for any signs of wear or damage. Ensure all connections remain secure.
• Actualitzacions de programari: Check the ELRO Intercom app or the ELRO website for any available firmware or app updates to ensure optimal performance and security.
• Coberta de pluja: Ensure the rain cover on the outdoor unit is clean and properly positioned to protect the camera.

7. Solució De Problemes

If you encounter issues with your ELRO DV477IP3 system, please refer to the following common troubleshooting steps:

• No Image/Sound on Monitor:
  • Check all power connections to the indoor monitors.
  • Verify that the 4-wire cable between the outdoor unit and monitors is securely connected and not damaged.
  • Assegureu-vos que el monitor estigui encès.
• Problemes de connectivitat de l'aplicació:
  • Ensure your indoor monitor is connected to a stable 2.4GHz WiFi network.
  • Verify your smartphone has a stable internet connection (WiFi or mobile data).
  • Restart your home router, the indoor monitor, and your smartphone.
  • Check if the ELRO Intercom app is updated to the latest version.
  • Si el problema persisteix, prova de tornar a emparellar el dispositiu amb l'aplicació.
• Mala qualitat d'imatge:
  • Clean the camera lens on the outdoor unit.
  • Adjust brightness and color settings on the indoor monitor.
  • Ensure sufficient lighting for optimal color night vision performance.
• L'obertura de la porta no funciona:
  • Confirm that a compatible 12V door opener is correctly installed and wired to the system.
  • Check the wiring connections for the door opener.

If these steps do not resolve the issue, please contact ELRO customer support for further assistance.

8. Especificacions

9. Garantia i Suport

ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included in your product packaging or visit the official ELRO website. If you require technical assistance, troubleshooting beyond this manual, or have questions about your product, please contact ELRO customer support. Contact details can typically be found on the ELRO weblloc web o a la documentació del producte.

ELRO Customer Support: Si us plau, visiteu www.elro.eu/en/support for contact information and frequently asked questions.