1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your TONGVEO TV-V3U 3X Optical Zoom PTZ Camera. This camera is designed for high-quality video conferencing, live streaming, and online learning applications, offering 1080P 60fps video output, 3X optical zoom, and flexible connectivity options.
Image 1.1: TONGVEO TV-V3U 3X Optical Zoom PTZ Camera and its remote control.
2. Contingut del paquet
Si us plau, verifiqueu que tots els elements siguin presents al vostre paquet:
- 1 x TONGVEO TV-V3U PTZ Camera
- 1 control remot IR
- 1 x 9.8ft USB 3.0 Cable
- 1 x DC 12V/2A Power Adaptor
- 1 x Wall Bracket with Screws
- 1 x Manual d'usuari (aquest document)
3. Producte acabatview
3.1 Característiques clau
- Vídeo d'alta definició: 1080P resolution at 60 frames per second (fps) for clear and smooth video.
- Zoom òptic: 3X optical zoom lens with a 1/2.8 inch HD Color CMOS sensor.
- Gran angular View: 113.91° (Wide) to 47.55° (Tele) Field of View (FOV) without distortion.
- Moviment de panoràmica/inclinació: Horizontal rotation of 350° (±175°) and vertical rotation of 180° (-90° to +90°).
- Sortides simultànies: HDMI and USB 3.0 video outputs for flexible connectivity.
- Opcions de control: IR remote control with 10 presets, and support for RS485/RS232 interfaces for joystick control (255 presets via PELCO, 64 via VISCA).
- Àmplia compatibilitat: Works with popular video conferencing software such as Zoom, OBS, Facebook Live, WebEx, Polycom, BlueJeans, and more. Supports Windows (7, 8.1, 10, 11) and Mac OS (10.10 and higher).
3.2 Camera Ports and Connections
Image 3.1: Rear panel of the TONGVEO TV-V3U camera with connection ports.
- CC 12V: Port d'entrada d'alimentació.
- RS485: Control interface for daisy-chaining multiple cameras or external control.
- RS232: Control interface for external PTZ controllers or joysticks.
- USB: USB 3.0 port for connecting to a computer for video and control.
- HDMI: HDMI output port for connecting to a display or video switcher.
4. Configuració
4.1 Connexió física
- Connexió d'alimentació: Connect the DC 12V power adaptor to the camera's DC 12V port and plug it into a power outlet.
- Sortida de vídeo:
- For computer connection: Connect the supplied USB 3.0 cable from the camera's USB port to an available USB 3.0 port on your computer.
- For display/switcher connection: Connect an HDMI cable from the camera's HDMI port to your TV, monitor, or video switcher.
- Connexió de control (opcional): If using an external PTZ controller, connect it to the RS232 or RS485 port as required.
4.2 Configuració del programari
The TONGVEO TV-V3U camera is generally plug-and-play. For most operating systems (Windows 7/8.1/10/11, Mac OS 10.10 and higher), no specific driver installation is required for USB connectivity. The camera will be recognized as a standard weblleva.
- Open your preferred video conferencing or streaming software (e.g., Zoom, OBS, Microsoft Teams).
- Navigate to the video/camera settings within the software.
- Select "TONGVEO Camera" or a similar entry as your video input device.
- Adjust video resolution and frame rate settings if necessary (1080P, 60fps recommended).
Image 4.1: Connectivity diagram illustrating various setup configurations.
5. Instruccions de funcionament
5.1 Engegada/apagada
Premeu el botó PODER button on the remote control or the camera unit to turn the camera on or off. The indicator light will show the camera's status.
5.2 Control de panoràmica, inclinació i zoom (PTZ)
Feu servir les fletxes direccionals (UP, ABAIX, ESQUERRA, DRET) on the remote control to adjust the camera's pan and tilt. Use the ZOOM + i ZOOM - buttons to adjust the optical zoom level. The camera features smooth and quiet movement.
5.3 Ús de preajustos
The camera supports 10 preset positions via the IR remote control. To set a preset:
- Adjust the camera to the desired position (pan, tilt, zoom).
- Premeu el botó PRESET botó del comandament a distància.
- Press a number button (0-9) to save the current position to that preset number.
Per recordar una configuració predeterminada:
- Press the desired number button (0-9) on the remote. The camera will move to the saved position.
5.4 Configuració de la imatge
The remote control allows adjustment of various image parameters:
- Brillantor: Utilitza el L-BRIGHT+ i L-BRIGHT- botons.
- Mirall / volteig: Utilitza el MIRALL button to flip the image horizontally or vertically, useful for ceiling installations.
- Congelar: Utilitza el CONGELACIÓ button to pause the video feed.
- Compensació de la llum de fons: Manteniu premut el botó ENCENDIDO/Apagat de la retroiluminació button to toggle backlight compensation.
- Focus: Ús AUTO, LLUNY, PROP, MANUAL focus buttons.
For advanced image settings, press the MENÚ button on the remote to access the On-Screen Display (OSD) menu.
6. Funcions de control remot
The IR remote control provides comprehensive control over the camera's functions. Familiarize yourself with the button layout and their corresponding actions.
Image 6.1: Detailed functions of the IR remote control.
- POTÈNCIA: Encén o apaga la càmera.
- CAMERA SELECT (1-4): Allows one remote to control up to four cameras by selecting the camera address.
- PRESET (0-9): Saves and recalls camera positions.
- RESET: Clears a saved preset.
- L-BRIGHT +/-: Ajusta la brillantor de la imatge.
- MILLOR: Flips the image horizontally/vertically.
- CONGELAR: Pauses the video output.
- Directional Arrows (UP/DOWN/LEFT/RIGHT): Controls pan and tilt movement.
- MENÚ: Accesses the On-Screen Display (OSD) menu for advanced settings.
- ZOOM SLOW/FAST (+/-): Adjusts zoom speed.
- FOCUS (AUTO/FAR/NEAR/MANUAL): Controls focus mode and adjustment.
- ACTIVAT/DESACTIVAT DE LA LLUM DE RETROILLUM: Toggles backlight compensation.
- PTZ RESET: Resets PTZ settings.
7. Opcions d'instal·lació
The TONGVEO TV-V3U camera offers multiple installation methods to suit various environments:
- Muntatge d'escriptori: Col·loqueu la càmera sobre una superfície plana.
- Muntatge en paret: Use the included wall bracket and screws to secure the camera to a wall.
- Muntatge al sostre: The camera can be inverted and mounted to the ceiling using a compatible bracket (sold separately or included if specified). Remember to use the MIRROR function on the remote to correct the image orientation.
- Muntatge de trípode: Attach the camera to a standard tripod using the threaded hole on its base.
Image 7.1: Illustration of different installation options for the camera.
8. Manteniment
- Neteja: Feu servir un drap suau i sec per netejar el cos de la càmera. Per a l'objectiu, feu servir un drap i una solució especials per a la neteja d'objectius. Eviteu productes químics agressius o materials abrasius.
- Emmagatzematge: When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and extreme temperatures.
- Gestió de cables: Assegureu-vos que els cables no estiguin doblegats ni tensats per evitar danys.
9. Solució De Problemes
If you encounter issues with your TONGVEO TV-V3U camera, please refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Sense sortida de vídeo | Loose cable connection, incorrect input selection on display, camera not powered on, software not detecting camera. | Check all cable connections (USB, HDMI, power). Ensure the camera is powered on. Select the correct input source on your display. Verify camera selection in your software settings. Try a different USB port or cable. |
| La imatge està borrosa o desenfocada | Incorrect focus setting, dirty lens. | Use the remote control to adjust focus (AUTO, FAR, NEAR, MANUAL). Clean the camera lens with a soft, dry cloth. |
| El comandament a distància no funciona | Dead batteries, IR sensor blocked, incorrect camera address selected. | Replace batteries in the remote. Ensure no obstructions between the remote and the camera's IR sensor. Verify the correct camera address (1-4) is selected on the remote if controlling multiple cameras. |
| PTZ movement is unresponsive | Control signal issue, camera malfunction. | Check remote control functionality. If using RS232/RS485, verify cable connections and controller settings. Power cycle the camera. |
| Green screen or garbled video on Mac OS | Compatibility issue with specific Mac OS versions or USB-C adapters. | Ensure your Mac OS is updated. Try different USB-C adapters or direct USB 3.0 connection if available. Test with different video conferencing software. Contact TONGVEO support if the issue persists. |
10. Especificacions
The following table outlines the technical specifications for the TONGVEO TV-V3U PTZ Camera:
| Característica | Especificació |
|---|---|
| Número de model | TV-V3U |
| Marca | TONGVEO |
| Zoom òptic | 3X |
| Resolució de captura de vídeo | 1080p (Full HD) |
| Velocitat de fotogrames | 60 fps |
| Tecnologia del sensor fotogràfic | CMOS (1/2.8 inch HD Color CMOS with 2.38 megapixel) |
| Camp de View (FOV) | 113.91° (W) - 47.55° (T) |
| Rotació panoràmica | 350° (±175°) |
| Rotació d'inclinació | 180 ° (-90 ° a +90 °) |
| Sortides de vídeo | HDMI, USB 3.0 |
| Interfícies de control | IR Remote, RS232, RS485 |
| Format de compressió de vídeo | YUY2, MJPG, H.264, H.265 |
| Sistemes operatius | Windows 7/8.1/10/11, Mac OS 10.10+, Android, Linux (requires UVC support) |
| Font d'alimentació | DC 12V/2A |
| Pes de l'article | 5.85 lliures |
| Dimensions del paquet | 11.18 x 8.74 x 7.95 polzades |
Image 10.1: Bottom label of the camera showing model information (TV-V3U-PRO variant shown).
11. Garantia i Suport
TONGVEO products are designed for reliability and performance. For specific warranty details, please refer to the warranty card included with your product or visit the official TONGVEO website. If you require technical assistance or have questions not covered in this manual, please contact TONGVEO customer support through their official channels.
