eufy Eufycam 2 Pro Wireless Smart Security Camera System User Manual

1. Introducció

This manual provides comprehensive instructions for the setup, operation, and maintenance of your eufy Eufycam 2 Pro Wireless Smart Security Camera System. Please read this manual thoroughly before using the product to ensure proper functionality and safety.

The eufy Eufycam 2 Pro system offers 2K resolution, two-way communication, and IP67 weather protection, designed for reliable home security monitoring.

2. Contingut del paquet

Verifiqueu que tots els elements que s'enumeren a continuació siguin presents al vostre paquet:

• eufy HomeBase (Main Unit)
• eufyCam 2 Pro Cameras (2 units)
• Mounting Kits (for 2 cameras)
• AC Power Adapter for HomeBase
• Cable Ethernet
• Micro-USB Charging Cable for Cameras
• Guia d'inici ràpid

Figure 2.1: The eufy Eufycam 2 Pro system, including the HomeBase and two wireless cameras.

3. Producte acabatview

3.1. Característiques clau

• Resolució 2K: Captura un vídeo clar i detallattage.
• Wireless & Wire-Free: Fàcil instal·lació sense cablejat complex.
• Durada de la bateria de 365 dies: Extended operation on a single charge.
• Resistent a la intempèrie IP67: Dissenyat per suportar diverses condicions a l'aire lliure.
• Visió nocturna avançada: Enhanced visibility in low-light environments.
• Àudio bidireccional: Communicate directly through the camera.
• Emmagatzematge local: 16GB eMMC storage on HomeBase, no monthly fees.
• Integració intel·ligent: Compatible with Apple HomeKit.

Figure 3.1: Visual comparison demonstrating the clarity of 2K resolution provided by the eufyCam 2 Pro.

Figure 3.2: An illustration of the enhanced visibility offered by the eufyCam 2 Pro's advanced night vision capabilities.

Figure 3.3: The eufyCam 2 Pro camera operating in rainy conditions, highlighting its IP67 weather resistance.

Figure 3.4: An internal diagram of the eufyCam 2 Pro, illustrating its long-lasting battery components.

Figure 3.5: A cutaway view of the eufy HomeBase, indicating the integrated 16GB eMMC local storage.

4. Guia de configuració

4.1. Charging the Cameras

Before initial use, fully charge both eufyCam 2 Pro cameras using the provided Micro-USB charging cable and a standard USB power adapter (not included). The LED indicator on the camera will show charging status.

4.2. HomeBase Setup

1. Connect the HomeBase to your router using the supplied Ethernet cable.
2. Plug the AC power adapter into the HomeBase and a power outlet.
3. Wait for the HomeBase LED indicator to turn solid blue, indicating it is ready for pairing.

4.3. eufy Security App Installation

Download the eufy Security app from the App Store (iOS) or Google Play (Android). Create an account or log in if you already have one.

4.4. Pairing Cameras with HomeBase

1. Open the eufy Security app and tap "Add Device".
2. Select "eufyCam 2 Pro" from the list of devices.
3. Follow the on-screen instructions to pair each camera. This typically involves pressing the SYNC button on the camera until it beeps.

4.5. Camera Mounting

Choose a suitable location for your cameras, ensuring good Wi-Fi signal and an unobstructed view. Use the provided mounting kits to securely attach the cameras to a wall or ceiling. The cameras are designed for outdoor use with IP67 protection.

5. Instruccions de funcionament

5.1. Using the eufy Security App

The eufy Security app is the primary interface for managing your camera system. From the app, you can:

• View viu footage de les vostres càmeres.
• Access recorded events.
• Adjust motion detection sensitivity and zones.
• Enable/disable two-way audio.
• Configure notification settings.
• Comproveu els nivells de bateria.

Figure 5.1: A user interacting with the eufy Security system, demonstrating live feed access and smart home integration.

5.2. En directe View i Enregistrament

Tap on a camera in the app to view its live feed. The system automatically records events triggered by motion detection. These recordings are stored locally on the HomeBase and can be revieweditat a través de l'aplicació.

5.3. Àudio bidireccional

Utilitza la icona del micròfon en directe view to speak through the camera's speaker. This feature allows for direct communication with individuals near the camera.

5.4. Detecció de moviment

Configure motion detection settings within the app to receive alerts and record footage when activity is detected. You can customize detection zones and sensitivity to minimize false alarms.

5.5. Visió nocturna

The eufyCam 2 Pro automatically switches to night vision mode in low-light conditions, providing clear black-and-white footage.

6. Manteniment

6.1. Gestió de la bateria

The eufyCam 2 Pro cameras feature a long-lasting battery. Monitor battery levels through the eufy Security app. Recharge cameras when the battery level is low using the provided Micro-USB cable. Full charge typically takes several hours.

6.1. Neteja

Netegeu periòdicament la lent i la carcassa de la càmera amb un drap suau iamp cloth to ensure optimal image quality and prevent debris buildup. Do not use harsh chemicals or abrasive cleaners.

6.3. Actualitzacions de firmware

eufy regularly releases firmware updates to improve performance and add new features. Ensure your HomeBase and cameras are connected to the internet to receive automatic updates. You can check for updates manually in the eufy Security app settings.

7. Solució De Problemes

• Camera not connecting to HomeBase: Ensure HomeBase is powered on and connected to the internet. Move camera closer to HomeBase during pairing. Reset camera by pressing the SYNC button for 10 seconds.
• Poca qualitat de vídeo: Check Wi-Fi signal strength in the camera's location. Clean the camera lens. Ensure there are no obstructions.
• La detecció de moviment no funciona: Verify motion detection is enabled in the app. Adjust sensitivity settings. Ensure detection zones are correctly configured.
• Autonomia curta de la bateria: Reduce the number of motion events or live view sessions. Ensure the camera is fully charged. Extreme temperatures can affect battery performance.
• Sense notificacions: Check app notification settings and phone's system notification settings for the eufy Security app.

8. Especificacions

9. Garantia i Suport

9.1. Informació de la garantia

eufy products typically come with a limited warranty. Please refer to the warranty card included in your package or visit the official eufy website for the most current and detailed warranty information specific to your region and product model. Keep your purchase receipt as proof of purchase for warranty claims.

9.2. Atenció al client

For technical assistance, troubleshooting, or general inquiries, please contact eufy customer support:

• Weblloc: Visita www.eufylife.com for FAQs, support articles, and contact options.
• Correu electrònic: Refer to your product packaging or the eufy website for regional email support addresses.
• Telèfon: Refer to your product packaging or the eufy weblloc web per a números de telèfon d'assistència regional.

When contacting support, please have your product model number (T88513D1) and purchase information ready.