Draytek Vigor 2927 Dual-WAN VPN Firewall Router User Manual

1. Producte acabatview

The Draytek Vigor 2927 is a high-performance Dual-WAN VPN Firewall Router designed for small to medium-sized businesses. It offers robust network security, flexible connectivity options, and advanced features for efficient network management. This manual provides essential information for installing, configuring, and maintaining your Vigor 2927 router.

Les característiques clau inclouen:

• Dual-WAN Load Balancing/Failover: Ensures continuous internet connectivity and optimized bandwidth utilization.
• VPN (Virtual Private Network): Supports multiple VPN protocols for secure remote access and site-to-site connections.
• Tallafoc: Provides comprehensive network security with Stateful Packet Inspection (SPI) and content filtering.
• VLAN (Xarxa d'Àrea Local Virtual): Enables network segmentation for improved security and management.
• Qualitat de servei (QoS): Prioritizes network traffic for critical applications.

2. Contingut del paquet

Comproveu que el vostre paquet contingui els elements següents:

• Draytek Vigor 2927 Router
• Adaptador d'alimentació
• Cable Ethernet
• Guia d'inici ràpid

3. Interfície física

3.1 Tauler frontal

The front panel of the Vigor 2927 router features LED indicators and various ports for connectivity.

Figura 1: Davant view of the Draytek Vigor 2927 router, showing the LED indicators, USB ports, WAN ports, and LAN ports.

• Indicadors LED: ACT, WAN2, USB1, DMZ, WAN1, USB2, QoS, VPN, WCF. These LEDs provide status information for various functions.
• Botó de restabliment de fàbrica: Used to restore the router to its default factory settings.
• Ports USB (USB1, USB2): For connecting 3G/4G/5G USB modems for WAN backup or network storage.
• WAN Ports (WAN1, WAN2/P6): Connect to your Internet Service Provider (ISP) modems. WAN2/P6 can also function as a LAN port.
• LAN Ports (P1-P5): Connect to local network devices such as computers, switches, or access points.

3.2 Panell posterior

The rear panel contains the power input and power switch.

Figura 2: posterior view of the Draytek Vigor 2927 router, showing the power input port and the power switch.

• PWR (Power) Input: Connecteu aquí l'adaptador de corrent proporcionat.
• Interruptor ON / OFF: Used to power the router on or off.

4. Configuració inicial

4.1 Connexió física

1. Connexió d'alimentació: Connect the supplied power adapter to the PWR port on the rear panel of the Vigor 2927 and then plug it into a power outlet. Turn on the router using the ON/OFF switch.
2. Connexió WAN:
   • For your primary internet connection, connect an Ethernet cable from your ISP modem (e.g., cable modem, fiber ONT) to the WAN1 port on the Vigor 2927.
   • If using a secondary internet connection for Dual-WAN, connect another Ethernet cable from your second ISP modem to the WAN2/P6 port.
3. Connexió LAN: Connecteu un cable Ethernet des d'un dels LAN ports (P1-P5) on the Vigor 2927 to your computer or a network switch.

4.2 Initial Access to Web Interfície

1. Assegureu-vos que l'ordinador estigui configurat per obtenir una adreça IP automàticament (DHCP).
2. Obre a web navegador (per exemple, Chrome, Firefox, Edge).
3. A la barra d'adreces, escriviu l'adreça IP predeterminada: 192.168.1.1 i premeu Intro.
4. A login screen will appear. Enter the default username and password:
   • Nom d'usuari: admin
   • Contrasenya: admin

   It is highly recommended to change the default password immediately after the first login for security purposes.

4.3 Basic WAN Configuration

After logging in, navigate to WAN > General Setup to configure your internet connection(s).

• Select the appropriate WAN interface (e.g., WAN1).
• Choose the correct protocol (e.g., DHCP, Static IP, PPPoE) as provided by your ISP.
• Enter any required details such as IP address, subnet mask, gateway, DNS servers, or PPPoE username/password.
• Desa la configuració.

5. Funcionament

The Vigor 2927's web interface provides access to all configuration and monitoring features. Familiarize yourself with the menu structure on the left-hand side.

5.1 Configuració de doble WAN

To configure Dual-WAN for load balancing or failover, navigate to WAN > General Setup i WAN > Load Balance/Route Policy.

• Balanç de càrrega: Distributes internet traffic across multiple WAN connections to increase overall bandwidth.
• Failover: Automatically switches to a secondary WAN connection if the primary connection fails, ensuring continuous internet access.

5.2 Configuració de VPN

The Vigor 2927 supports various VPN protocols. Access VPN settings via VPN and Remote Access.

• LAN-to-LAN VPN: Connects two separate networks securely.
• Remote Dial-in User: Allows individual users to connect securely to the corporate network from remote locations.
• Supported protocols include IPsec, OpenVPN, L2TP over IPsec, and SSL VPN.

5.3 Tallafocs i seguretat

Configure firewall rules and security features under Tallafoc.

• Configuració del filtre: Create rules to allow or deny specific traffic based on IP address, port, or protocol.
• Filtre de contingut: Block access to certain webllocs web o categories de contingut.
• Defensa contra DoS: Protegir-se contra atacs de denegació de servei.

6. Manteniment

6.1 Actualització del firmware

Regularly updating the router's firmware ensures optimal performance, security, and access to new features. Download the latest firmware from the official Draytek weblloc.

1. Baixeu el firmware file (.all) from the Draytek support weblloc.
2. Navega a System Maintenance > Firmware Upgrade en el web interfície.
3. Browse and select the downloaded firmware file.
4. Click "Upgrade". Do not power off the router during the upgrade process.

6.2 Còpia de seguretat i restauració de la configuració

It is advisable to back up your router's configuration before making significant changes or firmware upgrades.

• Còpia de seguretat: Vés a System Maintenance > Configuration Backup and click "Backup" to save the configuration file al teu ordinador.
• Restaura: To restore a previous configuration, go to System Maintenance > Configuration Restore, browse for your saved configuration filei feu clic a "Restaura".

6.3 Restabliment de fàbrica

A factory reset will erase all custom configurations and restore the router to its default settings. This can be done via the web interface or by using the physical reset button.

• Via Web Interfície: Navega a System Maintenance > Factory Default and click "Reboot with factory default configuration".
• Via Physical Button: With the router powered on, use a paperclip to press and hold the Restabliment de fàbrica button on the front panel for approximately 5-10 seconds until the ACT LED starts blinking rapidly. Release the button and wait for the router to reboot.

7. Solució De Problemes

Aquesta secció tracta problemes comuns que podeu trobar.

• Sense accés a Internet:
  • Check WAN LED status. If off, verify cable connection to ISP modem.
  • Ensure ISP modem is powered on and working correctly.
  • Verifiqueu la configuració de la WAN al router web interfície (WAN > General Setup).
  • Try rebooting both the ISP modem and the Vigor 2927 router.
• No es pot accedir Web Interfície:
  • Assegureu-vos que l'ordinador estigui connectat a un port LAN del router.
  • Verify your computer's IP settings are set to DHCP or a static IP within the router's subnet (e.g., 192.168.1.x).
  • Prova d'esborrar la memòria cau del navegador o utilitza un altre navegador.
  • If still unable to access, perform a factory reset (refer to Section 6.3).
• VPN Connection Fails:
  • Check VPN server/client configuration settings for correctness (IP addresses, shared secret, usernames/passwords).
  • Ensure necessary ports are open on any firewalls between the VPN client and server.
  • Review VPN logs in the router's web interface for error messages.

8. Especificacions

9. Garantia i suport tècnic

For detailed warranty information, please refer to the warranty card included with your product or visit the official Draytek weblloc. Els termes i condicions de la garantia poden variar segons la regió.

If you encounter issues that cannot be resolved using this manual or the troubleshooting section, please contact Draytek technical support:

• Draytek Official Weblloc: www.draytek.com (Consulteu els contactes d'assistència regional)
• Portal d'assistència en línia: Access FAQs, knowledge base articles, and submit support tickets.

When contacting support, please have your product model (Vigor 2927) and serial number ready.