Introducció
The EPOS SDW 10 HS is a premium, single-sided, wireless DECT headset designed for professional office environments. It is part of the IMPACT 5000 Series and offers exceptional audio quality and flexibility. This headset is designed to work without a base station, connecting seamlessly to various devices for efficient call management.
Key features include an adaptable FlexFit™ system for three wearing styles, superior EPOS sound with super wideband audio and noise-cancelling, extensive wireless range, and enhanced security features. It is optimized for UC and Skype for Business, providing a versatile solution for your communication needs.
Guia de configuració
Estils de vestir
The SDW 10 HS features the adaptable FlexFit™ system, allowing you to choose the most comfortable wearing style for all-day use. The headset supports three distinct wearing options:
- Diadema: For traditional over-the-head wear, providing stability and comfort.
- Ganxo per a l'orella: A discreet option that hooks over the ear.
- Banda de coll: Worn around the neck, offering an alternative to the headband.
To change the wearing style, carefully detach the earpiece from the current attachment and secure it to your preferred FlexFit™ accessory (headband, ear hook, or neckband).
Connectivitat i emparellament
The SDW 10 HS is a DECT wireless headset designed to pair with an IMPACT 5000 Series base station (not included with this headset). Ensure your base station is properly set up and connected to your desired devices (PC/softphone, desk phone, mobile phone).
- Encès: Ensure your headset is charged and powered on.
- Inicia l'aparellament: Follow the pairing instructions for your specific IMPACT 5000 Series base station. Typically, this involves pressing a pairing button on the base station.
- Vinculació d'auriculars: The headset will automatically attempt to pair with the base station when in pairing mode. A successful connection will be indicated by a status light or audio prompt.
- EPOS Manager: For advanced setup, configuration, and management of your DECT system, utilize the EPOS Manager software. This tool provides easy control and optimization of your headset and base station.
Funcionament dels auriculars
Gestió de trucades
Manage your calls directly from the headset for seamless communication:
- Respondre/Finalitzar la trucada: Press the dedicated call control button on the headset.
- Control de volum: Use the volume up/down buttons to adjust listening volume.
- Silenciar el micròfon: Press the mute button to temporarily disable your microphone.
- Llum ocupat: The integrated busy light indicates when you are on a call, preventing interruptions.
Rendiment d'àudio
Experience superior audio quality with your EPOS SDW 10 HS headset:
- Super Wideband Audio: Provides rich, natural sound for both speech and multimedia.
- Micròfon amb cancel·lació de soroll: Ensures clear speech transmission by filtering out background noise in busy office environments.
- Own-Voice Detection: Advanced feature for improved call clarity.
Llibertat sense fil
Enjoy extensive wireless freedom and flexibility:
- Interval: Up to 180 meters (590 feet) in office use, and up to 591 feet line of sight.
- Connectivitat multidispositiu: Seamlessly switch between PC/softphone, desk phone, and mobile phone calls via your IMPACT 5000 Series base station.
Manteniment i cura
To ensure the longevity and optimal performance of your EPOS SDW 10 HS headset, follow these maintenance guidelines:
- Neteja: Gently wipe the headset and ear pads with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.
- Emmagatzematge: Guardeu els auriculars en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
- Cura de la bateria: For optimal battery life, avoid fully discharging the battery frequently. Charge the headset regularly.
- Interval de temperatura: Operate the headset within the specified temperature range of 41°F - 113°F (5°C - 45°C).
Resolució de problemes
Si teniu problemes amb els auriculars, consulteu els problemes i solucions més comuns següents:
| Problema | Possible solució |
|---|---|
| No hi ha àudio dels auriculars | Ensure the headset is powered on and paired with the base station. Check volume levels on both the headset and the connected device. Verify the correct audio output device is selected on your computer/phone. |
| El micròfon no funciona | Check if the microphone is muted on the headset or the connected device. Ensure the microphone boom is positioned correctly. Verify the correct input device is selected on your computer/phone. |
| Cannot pair with base station | Ensure both the headset and base station are in pairing mode. Move the headset closer to the base station. Restart both devices and attempt pairing again. Consult your IMPACT 5000 Series base station manual for specific pairing steps. |
| Durada de la bateria curta | Ensure the headset is fully charged before use (approx. 1 hour for full charge). Battery performance may degrade over time. Reduce wireless range if possible. |
| Mala qualitat de so / Estàtica | Move closer to the base station to improve signal strength. Avoid sources of interference (e.g., Wi-Fi routers, microwaves). Ensure the headset is fully charged. |
Especificacions tècniques
| Característica | Detall |
|---|---|
| Nom del model | 1000631 |
| Tecnologia de connectivitat | DECT (Wireless) |
| Estil de vestir | Headband (adaptable FlexFit™ system for ear hook, neckband) |
| Color | Negre |
| Material | Faux Leather (ear pads) |
| Pes de l'article | 2 unces (aprox. 57 g) |
| Dimensions del producte (L x A x A) | 8 x 5.9 x 2.6 polzades |
| Temps de conversa | Fins a 10 hores |
| Temps d'espera | 48 hores |
| Temps de càrrega | 1 hores |
| Interval de temperatura de funcionament | 5 °C - 45 °C |
| Interval de temperatura d'emmagatzematge | -20 °C - 70 °C |
| Abast sense fil (línia de visió) | 591 m (180 peus) |
| Wireless Range (Office Use) | 180 m (55 peus) |
| Interval de freqüència | 50 Hz - 7 kHz |
| Acoblament d'orella | A l'orella |
| Principi del transductor | Dynamic open |
| Certificació | DECT Security Certified, Optimized for UC and Skype for Business |
| Codi UPC | 840064404327 |
| Article núm. | 1000631 |
Informació de la garantia
The EPOS SDW 10 HS DECT WRLS Office Headset comes with a Garantia del fabricant de 2 anys des de la data de compra. Aquesta garantia cobreix els defectes de materials i de fabricació en condicions d'ús normal. Conserveu el comprovant de compra per a reclamacions de garantia.
For detailed warranty terms and conditions, please refer to the official EPOS website or contact EPOS customer support.
Atenció al client
For further assistance, technical support, or to download the latest version of EPOS Manager software, please visit the official EPOS weblloc:
You may also find helpful resources and FAQs on their support pages. When contacting support, please have your product model number (1000631) and serial number (if applicable) ready.
