1. Introducció
The Square Register is a fully integrated point-of-sale (POS) system designed to streamline your business operations. It combines payments, software, and hardware into one device, eliminating the need for separate tablets or applications. This manual provides essential information for setting up, operating, and maintaining your Square Register.
Image 1.1: Square Register in a typical business environment, demonstrating its compact design and dual-screen functionality.
2. Contingut del paquet
Verifiqueu que tots els elements siguin presents al paquet:
- Square Register (Seller Display)
- Pantalla de clients
- Cable d'adaptador d'alimentació
- Adaptador d'alimentació
- Hub
3. Guia de configuració
Follow these steps to set up your Square Register:
- Desempaquetar components: Traieu amb cura tots els articles de l'embalatge.
- Connecta les pantalles: Connect the customer display to the main Square Register unit. Ensure the connection is secure.
- Connectar l'alimentació: Plug the power adapter cable into the Square Register and then connect the power adapter to a wall outlet.
- Encès: Press the power button to turn on the Square Register.
- Connexió de xarxa: Follow the on-screen prompts to connect your Square Register to your Wi-Fi network. An Ethernet connection is also available via the hub for a more stable connection.
- Perifèrics opcionals: If using optional accessories such as cash drawers, receipt printers, order ticket printers, or barcode scanners, connect them to the provided hub.
Image 3.1: The Square Register showing the main seller display and the separate customer display unit, ready for connection.
4. Funcionament bàsic
4.1 Processing Sales
The seller display allows you to effortlessly ring up customers, manage items, and track sales in real-time. The customer display shows customers their purchases and facilitates payment and tipping.
4.2 Accepting Payments
The Square Register supports various payment methods:
- EMV Chip Cards: Insert the card into the slot on the customer display.
- Pagaments NFC: Tap compatible devices (e.g., Apple Pay, Android Pay) or contactless cards on the customer display.
- Magstripe Cards: Swipe the card through the designated slot on the customer display.
Funds from transactions are typically deposited into your bank account as early as the next business day.
Image 4.1: A customer tapping a credit card on the Square Register's customer-facing screen to complete a transaction.
Image 4.2: A customer using a smartphone for a contactless payment on the Square Register.
Image 4.3: A customer inserting an EMV chip card into the Square Register for payment.
4.3 Mode fora de línia
The Square Register features an Offline Mode, allowing you to continue taking payments even if your Wi-Fi connection is temporarily unavailable. Transactions processed offline will sync once connectivity is restored.
5. Manteniment i cura
To ensure the longevity and optimal performance of your Square Register:
- Neteja: Use a soft, lint-free cloth to clean the screens and exterior surfaces. Avoid abrasive cleaners or solvents.
- Actualitzacions de programari: The point-of-sale software is constantly improving. Ensure your device is connected to the internet regularly to receive and install the latest updates for enhanced features and security.
- Condicions ambientals: Feu funcionar el dispositiu dins dels rangs de temperatura i humitat recomanats per evitar danys.
6. Solució De Problemes
If you encounter issues with your Square Register, consider the following:
- El dispositiu no s'encén: Assegureu-vos que l'adaptador de corrent estigui connectat correctament tant al dispositiu com a una presa de corrent que funcioni.
- Problemes de connectivitat: Verify your Wi-Fi connection. If using Ethernet, check the cable connection to the hub and your network router. Restarting the device and your router can often resolve temporary network problems.
- Payment Processing Errors: Check for error messages on the screen. Ensure cards are inserted, tapped, or swiped correctly. Verify that your internet connection is stable.
- Perifèric no funciona: Ensure optional accessories (e.g., printers, scanners) are correctly connected to the hub and powered on.
For further assistance, refer to the support information in Section 8.
7. Especificacions del producte
| Característica | Detall |
|---|---|
| Número de model | A-SKU-0665 |
| Dimensions del paquet | 17.3 x 16.5 x 9.1 polzades |
| Pes de l'article | 5.9 lliures |
| Bateries | 2 bateries de metall de liti (incloses) |
| Fabricant | SQUARE INC. |
| ASIN | B0934HRMV1 |
| Primer disponible | 22 de maig de 2021 |
Image 7.1: Physical dimensions of the Square Register.
8. Informació sobre garantia i assistència
8.1 Garantia
The Square Register comes with a Garantia limitada d'2 anyAquesta garantia cobreix els defectes de materials i de fabricació en condicions d'ús normal. Si us plau, conserveu el comprovant de compra per a reclamacions de garantia.
8.2 Atenció al client
For technical assistance, troubleshooting, or warranty inquiries, please contact Square customer support. Expert phone support is available to help you with any issues.
You can find the most up-to-date contact information and support resources on the official Square weblloc: squareup.com/ajuda
Additionally, the Square Register offers protection from eligible chargebacks.
