VELUX App Control (KIG 300) User Manual

Introducció

The VELUX App Control (KIG 300) is a gateway device designed to provide seamless smartphone control for your VELUX electric and solar-powered roof windows, blinds, and shutters. This system allows you to manage your VELUX products remotely, offering convenience and enhanced control over your indoor climate and light conditions. With the VELUX App Control, you can open and close windows, blinds, and shutters with a single touch, group multiple products for synchronized operation, and even schedule automated actions.

VELUX App Control product box showing the gateway and a smartphone with the app interface.

Image: The VELUX App Control product box, displaying the gateway device and a smartphone screen illustrating the app's control interface.

Configuració i instal·lació

Setting up your VELUX App Control gateway is a straightforward process. Only one gateway is required per household to manage all compatible VELUX electric and solar products.

Què s'inclou

VELUX App Control Gateway (KIG 300)
Adaptador d'alimentació
Guia d'inici ràpid

Passos d'instal·lació

Engegueu la passarel·la: Connect the VELUX App Control gateway to a power outlet using the provided power adapter. Ensure it is placed in a central location within your home for optimal Wi-Fi signal coverage.
Image: The VELUX App Control gateway and an icon representing power connection.
Descarrega l'aplicació: Download the official VELUX App Control application from your smartphone's app store (available for iOS and Android).
Image: Icon indicating smartphone app download.
Connecta't a Wi-Fi: Open the VELUX App Control app and follow the on-screen instructions to connect the gateway to your home Wi-Fi network. The system is compatible with 2.4 GHz Wi-Fi networks.
Image: Icon representing Wi-Fi connectivity.
Pair VELUX Products: Once the gateway is connected to Wi-Fi, use the app to pair your VELUX electric or solar roof windows, blinds, and shutters. The app will guide you through the pairing process for each product.
Image: A smartphone displaying the VELUX App Control interface, showing controls for roof windows, blinds, and roller shutters.

Instruccions de funcionament

The VELUX App Control provides comprehensive control over your VELUX products, allowing for both individual and grouped operations, as well as scheduling.

Control del telèfon intel·ligent

Control individual: From the app's main screen, select the specific roof window, blind, or shutter you wish to control. Use the intuitive sliders or buttons to open, close, or adjust its position.
Image: The VELUX App Control interface on a smartphone, demonstrating individual control options for windows and blinds.
Control de grup: Group multiple VELUX products together within the app to control them simultaneously. This is ideal for managing all windows in a room or on a specific side of the house with a single command.
Image: Icon illustrating the grouping feature for multiple VELUX products.
Control de veu: The VELUX App Control supports voice commands through compatible smart home assistants, allowing for hands-free operation of your windows and accessories.
Image: A woman interacting with her smartphone, demonstrating the voice control capability for VELUX products.

Automated Operation and Scheduling

Program your VELUX products to operate automatically based on time schedules or specific conditions. This feature enhances energy efficiency and comfort.

Programació: Set daily or weekly schedules for opening and closing windows or blinds. For example, open windows for ventilation in the morning and close blinds in the evening.
Climate Control (with VELUX ACTIVE): For advanced automated climate control, consider upgrading to VELUX ACTIVE with Netatmo (KIX 300). This system integrates sensors to automatically adjust windows and blinds based on temperature, humidity, and CO2 levels.
Image: An illustrative diagram depicting air circulation through VELUX roof windows, controlled by a smartphone for optimal indoor climate.

Manteniment

The VELUX App Control gateway requires minimal maintenance. Keep the device clean and ensure it has adequate ventilation.

Regularly check for firmware updates through the VELUX App Control app to ensure optimal performance and access to new features.
Keep the gateway in a dry environment, away from direct sunlight and extreme temperatures.
Clean the exterior of the gateway with a soft, dry cloth. Do not use liquid cleaners or abrasive materials.

Resolució de problemes

If you encounter issues with your VELUX App Control, refer to the following common troubleshooting steps:

Problema	Possible causa/solució
Gateway not connecting to Wi-Fi	Assegureu-vos que la vostra xarxa Wi-Fi sigui de 2.4 GHz. Check Wi-Fi signal strength at the gateway's location. Restart your Wi-Fi router and the VELUX gateway. Verify Wi-Fi password entered correctly in the app.
VELUX products not responding to app commands	Assegureu-vos que la passarel·la estigui engegada i connectada a la Wi-Fi. Verify that the VELUX products are properly paired with the gateway. Refer to the pairing steps in the Setup section. Check if the products are receiving power (for electric models). Try restarting the VELUX App Control app on your smartphone.
App not displaying correct status	Assegureu-vos que el vostre telèfon intel·ligent tingui una connexió a Internet activa. Close and reopen the VELUX App Control app. Comproveu si hi ha actualitzacions d'aplicacions a la botiga d'aplicacions del vostre telèfon intel·ligent.

For more detailed troubleshooting or persistent issues, please refer to the official VELUX support resources or contact customer service.

Especificacions

Característica	Detall
Marca	VELUX
Model	KIG 300 EU
Dimensions del producte	21.3 x 18.3 x 5 cm
Pes de l'article	390 grams
Material	Plàstic
Dispositius compatibles	Original VELUX roof windows, electric and solar blinds/shutters
Connectivitat sense fil	Wi-Fi (2.4 GHz)
ASIN	B093LTPZ9N
Primera data disponible	27 d'abril de 2021

Informació de la garantia

Specific warranty details for the VELUX App Control (KIG 300) are typically provided with your purchase documentation or can be found on the official VELUX weblloc web. Si us plau, conserveu el comprovant de compra per a reclamacions de garantia.

VELUX products are designed for durability and performance. For information regarding the warranty period and terms, please visit www.velux.com or consult the warranty card included in the product packaging.

Atenció al client

If you require further assistance, have questions about installation, operation, or troubleshooting, please contact VELUX customer support.

Visit the official VELUX website for FAQs, support articles, and contact information: www.velux.com/support
Consulteu les dades de contacte que figuren a l'embalatge del producte.

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VELUX KIG 300 EU