Manual d'usuari del telèfon IP Sangoma P315

1. Introducció

This user manual provides comprehensive instructions for the setup, operation, and maintenance of your Sangoma P315 IP Phone. Please read this manual thoroughly to ensure proper use and to maximize the features of your device. For additional support, refer to the official Sangoma documentation and support resources.

2. Producte acabatview

The Sangoma P315 is a 2-line SIP IP Phone designed for clear communication with HD Voice quality. It features a 2.4-inch color display and supports Gigabit Ethernet connectivity. This phone is compatible with Sangoma's UC offerings, including Switchvox, PBXact, FreePBX, and Asterisk, offering seamless auto-provisioning.

2.1 Característiques clau

• 2-line appearance keys for managing multiple calls.
• 2.4-inch (320 x 240 pixel) backlit color LCD display for clear visibility.
• High-definition call quality for superior audio.
• Power over Ethernet (PoE) support with 2 switched 10/100/1000 Mbps Gigabit Ethernet ports.
• Built-in EHS support for Sangoma H10 and H20 wireless headsets.
• Secure deployments with SRTP/TLS and VLAN support.
• Compatibility with Switchvox 7.7, FreePBX v14, PBXact v14, Asterisk v16, Endpoint Manager v14/v15, DPMA 3.6.x.

2.2 Components del telèfon

Figure 1: Sangoma P315 IP Phone Front View

The Sangoma P315 IP Phone features a standard telephone handset on the left, connected to the main unit. The main unit includes a 2.4-inch color display at the top, below which are four context-sensitive soft keys. A navigation cluster with a central 'OK' button is located below the soft keys. To the left of the navigation cluster are dedicated buttons for message, headset, and speakerphone. To the right are line keys (L1, L2) and call management buttons (hold, transfer, conference, mute, volume up/down). A standard numeric keypad (0-9, *, #) is positioned centrally on the lower part of the unit.

3. Configuració

3.1 Contingut del paquet

Abans de continuar, assegureu-vos que hi hagi tots els components:

• Sangoma P315 IP Phone unit
• Telèfon i cable de l'auricular
• Cable Ethernet
• Suport de telèfon
• Note: A 12V Power Adapter (1TELP001LF) is not included and may be required if PoE is not available.

3.2 Connexió física

1. Fixeu el suport del telèfon: Align the stand with the slots on the back of the phone unit and snap it into place.
2. Connecteu el telèfon: Plug one end of the coiled handset cord into the handset and the other end into the handset port on the phone unit (usually marked with a handset icon).
3. Connecteu-vos a la xarxa:
   • Si s'utilitza Alimentació per Ethernet (PoE): Connect one end of the Ethernet cable to the LAN port on the phone and the other end to a PoE-enabled network switch or router.
   • Si utilitzeu un fitxer Adaptador de CA (sold separately): Connect the AC adapter to the power port on the phone, then connect one end of the Ethernet cable to the LAN port on the phone and the other end to a standard network switch or router.
4. Connexió a l'ordinador (opcional): If you wish to connect a computer through the phone, connect an Ethernet cable from your PC to the PC port on the phone.

3.3 Initial Boot-up and Provisioning

Once connected to the network and powered on, the phone will begin its boot-up sequence. The Sangoma P315 supports auto-provisioning with Sangoma's UC platforms. The phone will attempt to obtain network settings and configuration from your PBX system automatically. This process may take a few minutes. Once complete, the display will show your line status and be ready for use.

4. Instruccions de funcionament

4.1 Funcions de trucada bàsiques

• Fer una trucada:
  1. Pick up the handset, press the speakerphone button, or press an available line key.
  2. Marqueu el número desitjat amb el teclat numèric.
  3. Premeu el botó Marqueu tecla programable o espereu que la trucada es connecti automàticament.
• Respondre una trucada: When the phone rings, pick up the handset, press the speakerphone button, or press the flashing line key.
• Finalització d'una trucada: Hang up the handset, press the speakerphone button again, or press the Finalitzar la trucada tecla suau.

4.2 Advanced Call Features

• Manteniu: Durant una trucada activa, premeu Aguanta botó. Premeu-lo de nou per reprendre la trucada.
• Transferència: Durant una trucada activa, premeu Transferència Marqueu el número al qual voleu transferir i, a continuació, premeu el botó Transferència soft key again (blind transfer) or wait for the party to answer and then press Transferència (trasllat assistit).
• Conferència: Durant una trucada activa, premeu Conferència button. Dial the number of the third party, and once connected, press the Conferència soft key again to join all parties.
• Silenciar: Premeu el botó Silenciar botó per silenciar el micròfon durant una trucada. Premeu-lo de nou per activar el so.
• Correu de veu: Premeu el botó Missatge button to access your voicemail. Follow the voice prompts.
• Ajust de volum: Utilitza el Pujar/Bajar el volum buttons to adjust the handset, headset, or speakerphone volume during a call, or the ringer volume when idle.

4.3 Navegació de la pantalla

The 2.4-inch color display provides access to various phone features and settings. Use the navigation cluster (up, down, left, right arrows, and central OK button) to scroll through menus and select options. The soft keys below the display change their function based on the current screen or call status.

5. Manteniment

5.1 Neteja del telèfon

Per mantenir l'aspecte i la funcionalitat del telèfon:

• Utilitzeu un suau, lleugerament damp, lint-free cloth to wipe the phone's surface.
• Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays, as these can damage the phone's finish and internal components.
• Do not spray cleaners directly onto the phone.

5.2 Actualitzacions de programari

Your Sangoma P315 IP Phone may receive software updates to improve performance, add features, or address security vulnerabilities. These updates are typically managed by your system administrator through the PBX. Do not attempt to manually update firmware unless instructed by your administrator or Sangoma support.

6. Solució De Problemes

If you encounter issues with your Sangoma P315 IP Phone, refer to the following common problems and solutions:

For issues not covered here, please contact your IT department or Sangoma technical support.

7. Especificacions

8. Garantia i Suport

8.1 Garantia del producte

The Sangoma P315 IP Phone comes with a standard manufacturer's warranty. For detailed information regarding warranty terms, duration, and coverage, please refer to the warranty card included with your product or visit the official Sangoma weblloc web. Conserveu el comprovant de compra per a reclamacions de garantia.

8.2 Suport tècnic

For technical assistance, troubleshooting beyond this manual, or advanced configuration, please contact your system administrator or Sangoma technical support. You can find contact information and additional resources on the official Sangoma support portal.

Recursos en línia: www.sangoma.com/support