1. Introducció
This manual provides essential information for the safe and effective use, maintenance, and troubleshooting of your WHILL Model C2 Portable Power Chair. Please read this manual thoroughly before operating the device and retain it for future reference.
The WHILL Model C2 is designed to enhance personal mobility, offering a blend of power, maneuverability, and portability. It features patented omni-directional front wheels for tight turning and easy navigation in various environments.
2. Informació de seguretat
Always prioritize safety when operating the WHILL Model C2. Failure to follow safety guidelines can result in injury or damage to the device.
- Llegeix totes les instruccions: Familiarize yourself with all operating instructions and safety warnings before use.
- Capacitat de pes: No supereu la capacitat màxima de pes de 300 lliures.
- Obstacles: While the Model C2 can overcome obstacles up to 2 inches high, exercise caution and approach obstacles slowly.
- Desnivells: The device can climb inclines up to 10 degrees. Avoid steeper slopes.
- Condicions ambientals: Avoid operating in extreme weather conditions, heavy rain, or on slippery surfaces.
- Manteniment: Regularly inspect the device for any signs of wear or damage. Do not operate if any components are compromised.
3. Configuració
3.1 Desembalatge i muntatge inicial
The WHILL Model C2 is designed for easy assembly. Carefully remove all components from the packaging.

Figure 3.1: The WHILL Model C2 disassembled into its primary components for transport.
The chair disassembles into four main pieces for convenient transportation. These typically include the seat unit, the base unit (with wheels), and the battery. Refer to the quick start guide included in your packaging for detailed step-by-step assembly instructions.

Figure 3.2: Individual components of the WHILL Model C2, including the battery pack.
3.2 Càrrega inicial de la bateria
Before first use, fully charge the lithium-ion battery. The battery is designed for airline travel and takes approximately 5 hours to fully charge, providing a driving range of up to 12.4 miles.

Figure 3.3: The WHILL Model C2's omni-wheels are designed to overcome small obstacles.
4. Instruccions de funcionament
4.1 Controls and Driving
The WHILL Model C2 is operated using a joystick controller. Familiarize yourself with the joystick's responsiveness and the chair's movement in an open, safe area before navigating in confined spaces.

Figure 4.1: The WHILL Model C2, ready for operation.
The patented front Omni-wheels allow for a tight turning radius of 29.9 inches, enabling easy navigation in elevators, small apartments, and office environments.

Figure 4.2: Demonstrating the tight turning radius of the Model C2.
4.2 Control remot per aplicació
The WHILL Model C2 features intelligent technology that allows remote control via the WHILL app. This app can be used to drive the chair remotely, monitor device and battery health, and lock the device for security.
Video 4.1: Official WHILL Model C2 product video demonstrating features like remote control via smartphone app, maneuverability, and portability. This video is provided by the seller, Scootaround Inc.
4.3 Portabilitat
For transportation, the Model C2 can be easily disassembled in four steps. This makes it convenient to store in a car trunk or other transport vehicles.

Figure 4.3: The Model C2 disassembles for easy transport in a car trunk.
5. Manteniment
5.1 Cura de la bateria
- Always use the original WHILL charger for your Model C2 battery.
- Eviteu esgotar completament la bateria abans de tornar-la a carregar.
- Guardeu la bateria en un lloc fresc i sec quan no la feu servir durant períodes prolongats.
- No exposeu la bateria a temperatures extremes.
5.2 Neteja
Clean the exterior of the power chair with a damp cloth. Avoid using abrasive cleaners or solvents. Ensure no water enters electrical components.
6. Solució De Problemes
If you encounter issues with your WHILL Model C2, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| La cadira no s'encén | Bateria no carregada o mal instal·lada. | Assegureu-vos que la bateria estigui completament carregada i correctament col·locada. Comproveu el botó d'engegada. |
| Reduced driving range | Battery degradation or insufficient charge. | Fully charge the battery. If issue persists, battery may need replacement. |
| Unresponsive joystick | Connection issue or joystick malfunction. | Restart the chair. Check for any obstructions around the joystick. |
| Sorolls inusuals durant el funcionament | Loose components or motor issue. | Inspect for loose parts. If noise continues, contact customer support. |
For issues not listed here, or if solutions do not resolve the problem, please contact WHILL customer support.
7. Especificacions
The following table outlines the key specifications for the WHILL Model C2 Portable Power Chair:
| Característica | Especificació |
|---|---|
| Dimensions del producte | 38.8 x 21.8 x 29.3 polzades |
| Pes de l'article | 114 lliures |
| Número de model | Ci2 |
| Bateries | 1 bateria de ions de liti (inclosa) |
| Opcions d'amplada del seient | 16, 18, 20 Inches |
| Radi de gir | 29.9 polzades |
| Eliminació d'obstacles | Fins a 2 polzades |
| Inclinació màxima | 10 graus |
| Driving Range | Fins a 12.4 milles |
| Temps de càrrega de la bateria | Aproximadament 5 hores |

Figure 7.1: Detailed dimensions of the WHILL Model C2.

Figure 7.2: Available seat sizes for the WHILL Model C2.
8. Garantia i Suport
For warranty information, please refer to the documentation provided with your purchase or visit the official WHILL website. WHILL offers customer support for any inquiries or assistance needed with your Model C2.
Podeu visitar el Botiga WHILL a Amazon per obtenir informació i recursos addicionals sobre el producte.





