DrayTek Vigor 2866 Series Router User Manual

1. Introducció

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your DrayTek Vigor 2866 Series Router. Designed for business environments, this high-performance router offers robust connectivity and security features.

Please read this manual carefully before using the device to ensure proper installation and optimal performance.

2. Producte acabatview

The DrayTek Vigor 2866 Series is a versatile multi-WAN VPN router engineered for demanding network environments. Key features include:

• G.Fast and Ethernet Load Balancer: Connects to Ultrafast G.fast and Superfast VDSL2 FTTC with an integrated DSL modem. Supports load balancing with Ethernet WAN for enhanced resiliency and throughput.
• Encaminador VPN d'alt rendiment: Facilitates secure, high-speed connections for up to 32 VPN tunnels, supporting DrayTek SSL VPN and OpenVPN for remote access.
• 5+1 Gigabit LAN Ports with VLANs: Provides 6 Gigabit LAN ports for direct connection of computers, servers, and network storage. Supports up to 8 separate VLAN networks, including options for Hotspot Captive Portal and guest networks.
• Feature-Rich Functionality: Includes Quality of Service (QoS), Route Policy, Hotspot Web Portal, VPN Matcher, and DrayDDNS.
• VigorACS SD-WAN Central Management: Enables remote management and powerful SD-WAN features via the VigorACS 3 platform for centralized network control across multiple sites.

2.1. Contingut del paquet

Verifiqueu que tots els elements siguin presents al paquet:

• DrayTek Vigor 2866 Router
• Cables Ethernet
• Antennas (if applicable to your model variant)
• Unitat d'alimentació

2.2. Descripció física i ports

Familiarize yourself with the router's physical layout and port configurations.

Figura 1: Davant dret view of the DrayTek Vigor 2866 Router. This image shows the compact design and the array of ports on the front panel.

Figura 2: Detallada view of the DrayTek Vigor 2866 Router's front panel with labeled ports and indicators.

• 1. Indicadors d'estat LED: Provide visual feedback on the router's operational status, including WAN activity, DSL connection, VPN status, and USB activity.
• 2. USB 2.0 Ports: Two USB ports for connecting external devices such as 3G/4G USB modems for backup WAN or USB storage.
• 3. 1GbE RJ-45 LAN/WAN Port (WAN2/P6): A versatile Gigabit Ethernet port that can function as either a LAN port or a secondary WAN port for fiber (FTTP) or other Ethernet-based internet connections.
• 4. 5x 1GbE RJ-45 LAN Ports (P1-P5): Five Gigabit Ethernet ports for connecting local network devices such as computers, switches, and network-attached storage (NAS).
• 5. G.Fast / VDSL2 / ADSL2+ RJ-11 Port (DSL): The primary WAN port for connecting to G.Fast, VDSL2 (FTTC), or ADSL2+ broadband lines.

3. Configuració

3.1. Connexió inicial del maquinari

1. Connexió d'alimentació: Connect the provided power adapter to the router's power input and then to a wall outlet. Ensure the power switch is in the OFF position before connecting, then turn it ON.
2. DSL/WAN Connection:
   • For G.Fast/VDSL2/ADSL2+ (FTTC): Connect your DSL line from the wall socket to the RJ-11 DSL port on the router.
   • For FTTP (Fiber to the Premises) or Ethernet WAN: Connect the Ethernet cable from your Optical Network Terminal (ONT) or existing modem to the WAN2/P6 port on the router.
3. Connexió LAN: Connect an Ethernet cable from one of the LAN ports (P1-P5) on the router to your computer or network switch.
4. Antenna Installation (if applicable): If your model includes external antennas, screw them firmly onto the connectors at the rear of the router.

Figura 3: Example of cable connections to the DrayTek Vigor 2866 Router, showing an Ethernet cable connected to a LAN port and a USB device connected.

3.2. Accés a la configuració inicial

Per accedir al router web interfície de configuració:

1. Assegureu-vos que l'ordinador estigui connectat a un port LAN del router.
2. Obre a web navegador (per exemple, Chrome, Firefox, Edge).
3. A la barra d'adreces, escriviu l'adreça IP predeterminada: 192.168.1.1 i premeu Intro.
4. A login prompt will appear. Enter the default username and password (usually admin for both, or as specified on a label on the router).
5. Follow the on-screen wizard for initial setup, including changing default login credentials and configuring your internet connection (WAN settings).

4. Instruccions de funcionament

4.1. Internet Connection Management

The Vigor 2866 supports multiple WAN interfaces for flexible internet connectivity and load balancing.

• WAN1 (DSL): Configured for G.Fast, VDSL2, or ADSL2+ connections. Access the WAN > General Setup menu to configure your ISP details.
• WAN2 (Ethernet): Configured for FTTP or other Ethernet-based connections. Access the WAN > General Setup menu to configure IP settings (DHCP, Static IP, PPPoE).
• Load Balance/Failover: Navega a WAN > Load Balance/Route Policy to configure how internet traffic is distributed across multiple WANs or to set up failover for redundancy.

4.2. Configuració de VPN

The router supports various VPN protocols for secure remote access and site-to-site connectivity.

• SSL VPN: For easy and secure remote access for individual users. Configure under VPN and Remote Access > SSL VPN.
• IPsec/PPTP/L2TP VPN: For site-to-site tunnels or traditional remote access. Configure under VPN and Remote Access > LAN to LAN or Remote Dial-in User.

4.3. Firewall and Content Filtering

Enhance network security using the built-in firewall and content filtering features.

• Regles del tallafoc: Define rules to control inbound and outbound traffic under Firewall > Filter Setup.
• Filtret de contingut: Utilitzar URL Content Filter, Web Content Filter (WCF), and Application Filter to manage internet access and block undesirable content. Access these features under CSM (Content Security Management).

5. Manteniment

5.1. Actualitzacions de firmware

Regularly update the router's firmware to ensure optimal performance, security, and access to new features.

1. Visit the official DrayTek weblloc (www.draytek.co.uk/support/downloads) to download the latest firmware for your Vigor 2866 model.
2. Accedir al router web interfície.
3. Navega a System Maintenance > Firmware Upgrade.
4. Navegueu fins al firmware descarregat file and initiate the upgrade process. Do not power off the router during the upgrade.

5.2. Configuració de còpia de seguretat i restauració

It is recommended to back up your router's configuration settings before making significant changes or performing firmware updates.

• Còpia de seguretat: Vés a System Maintenance > Configuration Backup to save your current settings to your computer.
• Restaura: Use the same menu to upload a previously saved configuration file.

5.3. Restabliment de fàbrica

If the router becomes unresponsive or you need to revert all settings to their default state, perform a factory reset.

• Restabliment del programari: Navega a System Maintenance > Reboot System and select "Restore to Factory Default Settings".
• Restabliment del maquinari: With the router powered on, use a paperclip to press and hold the 'Factory Reset' button (located on the front panel, near the USB ports) for approximately 5-10 seconds until the ACT LED starts blinking rapidly. Release the button and wait for the router to reboot.

6. Solució De Problemes

This section addresses common issues you might encounter with your DrayTek Vigor 2866 router.

6.1. Sense connexió a Internet

• Comproveu els cables: Ensure all Ethernet and DSL cables are securely connected to the correct ports on the router and your modem/wall socket.
• Indicadors LED: Observe the WAN/DSL LED indicators on the router. If they are off or blinking incorrectly, refer to the LED status guide in the full user manual or DrayTek's support resources.
• ISP Credentials: Verify that your ISP username and password are correctly entered in the router's WAN settings.
• Modem/ONT Status: If using an external modem or ONT, check its status lights to ensure it has an active connection to your ISP.
• Reboot Cycle: Power cycle your modem/ONT, then the router, and finally your computer. Wait a few minutes between each step.

6.2. No es pot accedir Web Interfície

• Adreça IP: Confirm you are using the correct default IP address (192.168.1.1). If you changed it, use the new IP.
• Configuració de la xarxa: Assegureu-vos que l'adaptador de xarxa de l'ordinador estigui configurat per obtenir una adreça IP automàticament (DHCP).
• Tallafocs/Antivirus: Temporarily disable any software firewalls or antivirus programs on your computer that might be blocking access.
• Memòria cau del navegador: Esborra el teu web la memòria cau i les galetes del navegador o proveu un altre navegador.
• Restabliment de fàbrica: As a last resort, perform a factory reset (see Section 5.3) to revert to default settings, then try accessing the interface again.

6.3. Slow Network Performance

• Ús de l'amplada de banda: Comproveu el router Gestió de l'ample de banda or Traffic Graph sections to identify any devices or applications consuming excessive bandwidth.
• QoS Settings: Review your Quality of Service (QoS) settings under Bandwidth Management > QoS to ensure critical applications are prioritized correctly.
• Firmware: Ensure your router's firmware is up to date (see Section 5.1).
• Qualitat del cable: Use high-quality Ethernet cables (Cat5e or Cat6) for wired connections.

7. Especificacions

8. Garantia i Suport

For detailed warranty information, please refer to the warranty card included with your product or visit the official DrayTek weblloc.

For technical support, firmware downloads, and additional resources, please visit the DrayTek support portal:

Suport de DrayTek Weblloc

You may also contact DrayTek customer service through the contact information provided on their weblloc.