Introducció
This manual provides instructions for the setup, operation, and maintenance of your EPOS | SENNHEISER Impact SDW 5011 Headset. The EPOS | SENNHEISER Impact SDW 5011 is a 3-in-1 DECT headset designed for seamless communication in various work environments, including busy open offices and remote setups. It connects to your PC via a DECT dongle, offering optimal call clarity and mobility.
Contingut del paquet
Before proceeding with the setup, please ensure all components are present in the package.

Descripció de la imatge: This image displays the complete package contents of the EPOS Impact SDW 5011 headset. It includes the EPOS Impact SDW 5011 headset itself, a DECT dongle, a charging cable, a soft pouch for storage, a compliance sheet, a quick guide, and a safety guide.
- EPOS Impact SDW 5011 Headset
- Dongle DECT
- Cable de càrrega
- Bossa suau
- Full de compliment
- Guia ràpida
- Guia de seguretat
Configuració
1. Càrrega dels auriculars
Before initial use, fully charge the headset.
- Connect the charging cable to the headset's charging port.
- Connecteu l'altre extrem del cable de càrrega a una font d'alimentació USB (per exemple, un port USB de l'ordinador o un adaptador de paret USB).
- The headset's indicator light will show charging status. Refer to the Quick Guide for specific light indications.
2. Connecting to PC via DECT Dongle
The headset connects to your PC using the provided DECT dongle for a plug-and-play experience.
- Insert the DECT dongle into an available USB port on your PC.
- The dongle will automatically pair with the headset. An indicator light on both the dongle and headset will confirm a successful connection.
- Ensure your PC's audio settings are configured to use the EPOS Impact SDW 5011 as the default input and output device.

Descripció de la imatge: This diagram illustrates the EPOS Impact SDW 5011 headset alongside its DECT dongle. Callouts highlight key features: "Make your DECT headset mobile" pointing to the dongle, "Hearing protection from acoustic shock" and "Sound clarity in high density environments" pointing to the earcup, "Exceptional speech intelligibility" pointing to the microphone, and "Simple hot desking and remote working" pointing to the overall headset design.
3. Wearing Styles
The headset offers a 3-in-1 wearing style system for customized comfort.
- Diadema: For traditional over-the-head wear.
- Ganxo per a l'orella: For a discreet, single-ear fit.
- Banda de coll: For behind-the-neck wear.
Refer to the Quick Guide for instructions on how to switch between wearing styles.

Descripció de la imatge: Una cara frontal view of the EPOS Impact SDW 5011 headset, showcasing its headband wearing style. The headset is black with a single earcup and an adjustable microphone boom.
Instruccions de funcionament
1. Encendre/apagar
- Per engegar-lo, premeu i manteniu premut el botó d'engegada fins que l'indicador lluminós s'il·lumini.
- Per apagar-lo, premeu i manteniu premut el botó d'engegada fins que l'indicador lluminós s'apagui.
2. Gestió de trucades
- Respondre/Finalitzar la trucada: Premeu el botó de trucada.
- Rebutja la trucada: Press and hold the Call button.
- Ajust de volum: Feu servir els botons per pujar el volum (+) i baixar el volum (-) dels auriculars.
- Silenciar el micròfon: Premeu el botó Silenciar al braç del micròfon.
3. Softphone Compatibility
The EPOS Impact SDW 5011 is broadly compatible with all major Unified Communications (UC) softphones. Ensure your softphone application is running and configured to use the headset.

Descripció de la imatge: This diagram highlights additional features of the EPOS Impact SDW 5011 headset. Callouts indicate "All-day wearing comfort" with soft leatherette ear pads, "Enhanced security" with Protected Pairing and DECT Security certification, and "Simple hot desking and remote working" for fast, secure pairing.

Descripció de la imatge: A close-up image of the earcup of the EPOS Impact SDW 5011 headset, with text overlay stating "Optimized for UC," indicating its compatibility and performance with Unified Communications platforms.
Manteniment
1. Neteja
- Wipe the headset and dongle with a soft, dry cloth.
- No utilitzeu netejadors líquids ni dissolvents.
- Assegureu-vos que els contactes de càrrega estiguin nets i lliures de brutícia.
2. Emmagatzematge
When not in use, store the headset in the provided soft pouch to protect it from dust and damage.

Descripció de la imatge: Un professional secundarifile view of the EPOS Impact SDW 5011 headset, showing the single earcup, microphone boom, and the adjustable headband.
Resolució de problemes
If you encounter issues with your EPOS Impact SDW 5011 headset, refer to the following common solutions.
| Problema | Causa possible | Solució |
|---|---|---|
| No audio / Microphone not working | Headset not powered on, not paired, or PC audio settings incorrect. |
|
| Mala qualitat d'àudio | Interference, low battery, or distance from dongle. |
|
| Els auriculars no s'emparellaven | Dongle not recognized or pairing mode not activated. |
|
Especificacions
Detailed technical specifications for the EPOS Impact SDW 5011 Headset.
- Nom del model: IMPACT SDW 5011
- Tecnologia de connectivitat: Sense fil (DECT)
- Estils de vestir: Headband, Ear Hook, Neckband (3-in-1)
- Dispositius compatibles: PC, UC Softphones
- Interval de freqüència: 20 Hz - 20,000 Hz
- Durada de la bateria: Approximately 4 hours (talk time)
- Pes de l'article: 2 unces
- Característiques especials: Ear Hook, Plug and Play, Robust design
- Control de soroll: None (focus on speech intelligibility)
- Fabricant: EPOS
- UPC: 840064407816
Garantia i Suport
Information regarding product warranty and customer support was not available in the provided data. Please refer to the official EPOS website or the documentation included in your product package for detailed warranty terms and support contact information.
Per a més ajuda, podeu visitar el EPOS Store on Amazon.





