Plantronics 2200-49735-019

Poly CCX 505 Teams Edition Phone User Manual

Model: 2200-49735-019

Introducció

This manual provides comprehensive instructions for the setup, operation, and maintenance of your Poly CCX 505 Teams Edition Phone with Handset. Designed for seamless integration with Microsoft Teams, this phone offers advanced audio technologies and a user-friendly interface for enhanced communication.

Què hi ha a la caixa

Verifiqueu que tots els elements siguin presents al paquet:

Poly CCX 505 Teams Edition Phone with Handset

Image: The Poly CCX 505 Teams Edition Phone, showing the main unit with its 5-inch LCD display, handset, and base. This image represents the primary components included in the box.

Configuració

1. Muntatge del telèfon

  1. Attach the desk stand to the back of the phone unit. Ensure it clicks securely into place.
  2. Connect the coiled handset cord to the handset and the designated RJ9 port on the phone base.
posterior view of Poly CCX 505 phone showing ports

Imatge: Part posterior view of the Poly CCX 505 phone, highlighting the various ports for power (48V), Ethernet (LAN), PC, headset, and the handset connection. This view is crucial for understanding cable connections during setup.

2. Connexió a la xarxa i a l'alimentació

The Poly CCX 505 supports both Ethernet (PoE or external power adapter) and Wi-Fi connectivity.

3. Configuració Inicial

Upon first boot, the phone will guide you through initial setup, including language selection and network configuration if not using PoE. For Microsoft Teams integration, you will be prompted to sign in with your Teams credentials.

Poly CCX 505 Teams Edition Phone showing Microsoft Teams login screen

Image: The Poly CCX 505 phone display showing the Microsoft Teams login screen. This indicates the phone is ready for user authentication to integrate with Teams services.

Funcionament del telèfon

Funcions de trucada bàsiques

Integració de Microsoft Teams

The Poly CCX 505 is optimized for Microsoft Teams, providing a dedicated Teams button for quick access to calls, meetings, and contacts.

Poly CCX 505 Teams Edition Phone showing call history

Image: The Poly CCX 505 phone display showing a list of recent calls within the Microsoft Teams interface. This demonstrates the phone's ability to display call history and manage communications.

Poly CCX 505 Teams Edition Phone showing an active meeting

Image: The Poly CCX 505 phone display showing an active Microsoft Teams meeting with multiple participants. This illustrates the phone's capability to manage and display meeting participants and controls.

Headset and Bluetooth Connectivity

The phone supports various headset options for hands-free communication.

Manteniment

Neteja del telèfon

Actualitzacions de programari

The phone may receive software updates automatically through your network or Microsoft Teams. Ensure the phone remains connected to power and the network during updates.

Resolució de problemes

ProblemaCausa possibleSolució
El telèfon no s'encén.No power from Ethernet (PoE) or power adapter.Verify Ethernet cable is securely connected to a PoE-enabled port, or ensure the optional power adapter is correctly plugged in and receiving power.
No es pot connectar a la xarxa.Incorrect network settings or Wi-Fi password.Check network cable connection. For Wi-Fi, re-enter the password carefully. Consult your network administrator if issues persist.
No dial tone or audio during calls.Handset/headset not properly connected; volume too low.Ensure handset cord is fully inserted. Check headset connection. Increase volume using the side buttons.
Microsoft Teams sign-in issues.Incorrect credentials; network connectivity issues.Double-check your Microsoft Teams username and password. Ensure the phone has a stable internet connection.

Especificacions

Garantia i Suport

For warranty information and technical support, please refer to the official Plantronics (Poly) weblloc web o poseu-vos en contacte amb el seu servei d'atenció al client. Mantingueu a mà el rebut de compra i el número de sèrie del producte per a qualsevol reclamació de garantia.

Fabricant: Plantronics

Weblloc: www.poly.com (Note: Plantronics is now Poly)

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