Introducció
This manual provides comprehensive instructions for the installation, operation, and maintenance of your NGTeco D500 Series Video Doorbell Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety. The NGTeco D500 Series offers 1080P HD video, two-way audio, motion detection, and night vision, enhancing your home security and convenience.
Contingut del paquet
Verify that all items listed below are included in your package. If any items are missing or damaged, please contact NGTeco customer support.

Image: Contents of the NGTeco D500 Series Video Doorbell package, including the doorbell unit, mounting hardware, USB charging cable, power adapter, and Quick Start Guide.
- NGTeco D500 Series Video Doorbell Camera
- Campana sense fil
- Suport de muntatge
- Cargols de muntatge i ancoratges de paret
- Cable de càrrega USB
- Adaptador d'alimentació
- Guia d'inici ràpid
- Nota: Two 18650 rechargeable batteries are required and are no inclòs al paquet.
Producte acabatview
Familiarize yourself with the components of your NGTeco D500 Series Video Doorbell Camera.

Image: The NGTeco D500 Series Video Doorbell Camera, shown with its wireless chime and a smartphone displaying a live feed of a delivery person. This illustrates the complete system and its remote viewcapacitat d'ing.
Característiques principals:
- 1080P HD Video & Night Vision: Provides clear video with a 120° view angle, allowing you to see visitors from head to toe, even in low light conditions.
- Àudio bidireccional: Enables real-time communication with visitors at your door.
- Alertes de detecció de moviment: Sends instant notifications to your smartphone when motion is detected.
- Gravació de vídeo: Automatically records video to an SD card (not included) or cloud storage (subscription may be required) upon motion detection or doorbell press.
- Campana sense fil: Provides an audible alert inside your home when the doorbell is pressed.
- Compatibilitat amb la llar intel·ligent: Works with Amazon Alexa and Google Assistant for integrated control.
- Disseny impermeable: Rated IP54 for outdoor use, suitable for various weather conditions.
Configuració i instal·lació
1. Instal·lació de la bateria
The NGTeco D500 Series requires two 18650 rechargeable batteries (not included). Ensure correct polarity when inserting the batteries.

Imatge: Un primer pla view of the doorbell's battery compartment, indicating the need for two alkaline batteries (not included).
2. Descàrrega i configuració de l'aplicació
- Download the "NGTeco Home" app from your smartphone's app store (iOS or Android).
- Registra't per obtenir un compte o inicia la sessió si ja en tens un.
- Follow the in-app instructions to add your D500 Series Video Doorbell Camera. This typically involves scanning a QR code on the device and connecting it to your Wi-Fi network.
3. Instal·lació física
Choose a suitable location near your front door. Use the provided mounting bracket, screws, and wall anchors to securely attach the doorbell to the wall. Ensure the camera has a clear view of your entrance.

Image: The NGTeco D500 Series Video Doorbell installed outdoors during rain, illustrating its waterproof design for reliable performance in various weather conditions.
4. Configuració del timbre
Plug the wireless chime into any standard AC wall outlet inside your home. The chime will automatically pair with your doorbell. You can adjust the volume and ringtone settings through the NGTeco Home app.

Image: An image showing the NGTeco D500 Series Video Doorbell installed at a door, with the wireless chime plugged into an indoor outlet, highlighting its flexible placement.
Funcionament
Viu View i àudio bidireccional
Open the NGTeco Home app to access the live video feed from your doorbell. Use the microphone icon in the app to activate two-way audio and speak with visitors.

Image: A smartphone screen displaying the live video feed from the doorbell camera within the NGTeco Home app, showing a delivery person.

Image: An image illustrating the two-way audio feature, where a user communicates with a visitor at the door through their smartphone.
Detecció de moviment i alertes
The doorbell features PIR motion detection. When motion is detected, you will receive an instant notification on your phone, and the event will be recorded. Sensitivity settings can be adjusted in the app.

Image: An image depicting the doorbell's PIR motion detection in action, showing a person at the door and the corresponding alert on a smartphone, emphasizing security.
Enregistrament i reproducció de vídeo
Recorded videos are stored on a local SD card (if installed) or in cloud storage (if subscribed). You can review past events through the playback function in the NGTeco Home app.

Image: A smartphone screen showing the video playback timeline within the NGTeco Home app, with thumbnails of recorded events.
Integració de la llar intel·ligent
The NGTeco D500 Series is compatible with Amazon Alexa and Google Assistant. Link your doorbell through the respective smart home apps to enable voice commands and view transmissions en directe en pantalles intel·ligents compatibles.

Image: An image showing the doorbell integrated with a smart display, demonstrating its compatibility with Amazon Alexa and Google Assistant for voice control and viewing.
Manteniment
Gestió de la bateria
Monitor the battery level through the NGTeco Home app. Recharge the 18650 batteries using the provided USB cable and power adapter when the battery indicator is low. Battery life varies based on usage and environmental factors.
Neteja
Netegeu la lent de la càmera i la superfície del timbre amb un drap suau i sec.amp cloth to remove dust and smudges. Avoid using harsh chemicals or abrasive materials that could damage the device.
Resolució de problemes
- El timbre no es connecta a la Wi-Fi: Ensure your Wi-Fi network is 2.4GHz. Check Wi-Fi signal strength at the doorbell's location. Restart your router and the doorbell.
- Sense alertes de detecció de moviment: Verify motion detection is enabled in the app settings. Adjust sensitivity levels. Ensure there are no obstructions blocking the sensor.
- Poca qualitat de vídeo: Check your Wi-Fi connection speed. Ensure the camera lens is clean.
- El timbre no sona: Confirm the chime is plugged in and powered on. Check chime settings in the app to ensure it's paired and enabled.
- Problemes d'àudio bidireccional: Ensure your phone's microphone and speaker are enabled for the NGTeco Home app. Check the doorbell's microphone and speaker for obstructions.
For further assistance, refer to the "Warranty and Support" section.
Especificacions
| Nom del model | D500 |
| Resolució de captura de vídeo | 1080p, 720p |
| Font d'alimentació | Battery Powered (Requires two 18650 batteries, not included) |
| Tecnologia de connectivitat | Sense fil (Wi-Fi) |
| Tipus de controlador | Amazon Alexa, Google Assistant |
| Tipus de muntatge | Muntatge de paret |
| Classificació de protecció internacional | IP54 |
| Característiques especials | Sensor de moviment, visió nocturna |
| Pes de l'article | 12.6 unces |
| Dimensions del paquet | 6.42 x 6.02 x 2.52 polzades |
Garantia i Suport
NGTeco provides a one-year warranty for the D500 Series Video Doorbell Camera. We also offer lifelong free technical support in the USA.
For any support needs, please contact us:
- Telèfon: (770) 800-2321
- Horari: Monday to Friday, 6:00 am to 6:00 pm (EST)





