1. Introducció
Welcome to the user manual for your new Segway-Ninebot D38E Electric Scooter. This manual provides essential information for the safe assembly, operation, maintenance, and troubleshooting of your scooter. Please read this manual thoroughly before your first ride to ensure optimal performance and safety.
The Segway-Ninebot D38E is designed for adults, offering a maximum speed of 25 km/h and a range of up to 38 km. It features a 350W motor, 10-inch pneumatic tires, and a dual braking system for a reliable and comfortable riding experience.
2. Pautes de seguretat
La vostra seguretat és primordial. Seguiu sempre les directrius següents:
- Porteu sempre casc i altres elements de protecció (genolleres, colzeres) quan aneu en bicicleta.
- Familiarize yourself with and obey all local laws and regulations regarding electric scooter use.
- Perform a pre-ride inspection before each use: check tire pressure, brake function, and ensure all parts are secure.
- No circuleu sota pluja intensa, per superfícies relliscoses ni per tolls de més de 2 cm de profunditat.
- Avoid riding at night or in low visibility conditions. If unavoidable, ensure all lights are functional and wear reflective clothing.
- Mantingueu una distància de seguretat amb altres vehicles i vianants.
- Do not perform stunts, sudden turns, or rapid acceleration/deceleration.
- The maximum weight capacity for this scooter is 120 kg. Do not exceed this limit.
- Do not allow children under the age of 16 to ride the scooter.
3. Contingut del paquet
En obrir el paquet, comproveu que tots els elements hi siguin presents i que estiguin en bon estat:
- Segway-Ninebot D38E Electric Scooter
- Adaptador/carregador de corrent
- Manual d'usuari (aquest document)
- Eines de muntatge necessàries (si escau)
If any items are missing or damaged, please contact your retailer or Segway-Ninebot customer support.
4. Configuració i muntatge inicial
Follow these steps to prepare your scooter for its first ride:
- Desplegant el patinet: Carefully lift the stem until it locks into place. Ensure the folding mechanism is securely latched.
- Attaching the Handlebar: Connect the handlebar to the stem. Ensure all cables are properly routed and not pinched. Secure the handlebar using the provided screws and tools.
- Càrrec inicial: Before first use, fully charge the scooter's battery. Connect the power adapter to the charging port and then to a power outlet. The charging indicator on the scooter or charger will change when fully charged (up to 6.5 hours).
- Comprovació de la pressió dels pneumàtics: Verify that both 10-inch pneumatic tires are inflated to the recommended pressure. Refer to the tire sidewall for specific pressure recommendations.

Figure 4.1: Segway-Ninebot D38E Electric Scooter, front-left view, illustrating its overall design.

Figure 4.2: Segway-Ninebot D38E Electric Scooter, side view, espectacleasing its profile.
5. Instruccions de funcionament
Understanding how to operate your scooter safely and efficiently is crucial.
5.1 Engegada/apagada
- Per encendre: Press and hold the power button on the display for a few seconds.
- Per apagar: Premeu i manteniu premut el botó d'engegada fins que la pantalla s'apagui.
5.2 Funcions de visualització
The integrated display on the handlebar provides real-time information:
- Indicador de velocitat: Shows current speed in km/h.
- Nivell de bateria: Indica la càrrega restant de la bateria.
- Modes de conducció: Displays the active riding mode (ECO, D, S).
- Indicador de llum: Shows if the headlights are on.

Figure 5.1: Close-up of the Segway-Ninebot D38E handlebar display, showing speed, battery level, and riding modes.
5.3 Modes de conducció
The D38E offers three riding modes:
- Mode ECO: Energy-saving mode for extended range, with a lower maximum speed.
- D Mode (Standard): Balanced mode for everyday use, offering a good mix of speed and range.
- S Mode (Sport): Maximum performance mode for higher speeds and quicker acceleration.
Switch between modes by pressing the power button briefly while the scooter is on.
5.4 Acceleració i frenada
- Acceleració: Push off with your foot to gain initial momentum, then gently press the throttle lever to accelerate.
- Frenatge: The scooter features an electronic front brake and a drum rear brake. Use the brake levers on the handlebar to slow down or stop. Apply both brakes smoothly for effective and safe stopping.

Figure 5.2: An adult rider operating the Segway-Ninebot D38E Electric Scooter on a paved path, demonstrating typical riding posture.
5.5 Plegament i transport
The D38E can be folded for easy storage and transport:
- Assegureu-vos que el patinet estigui apagat.
- Localitzeu el mecanisme de tancament plegable a la tija.
- Follow the instructions on the latch to release the stem and fold it down towards the rear wheel.
- Secure the folded stem to the rear fender hook.

Figure 5.3: The Segway-Ninebot D38E Electric Scooter in its folded position, suitable for compact storage.

Figure 5.4: An adult transporting the folded Segway-Ninebot D38E Electric Scooter onto public transport, highlighting its portability.
6. Manteniment
Un manteniment regular garanteix la longevitat i el funcionament segur del vostre scooter.
- Cura de la bateria: Charge the battery regularly, even if the scooter is not in use for extended periods (at least once every 30 days). Avoid fully discharging the battery. Store the scooter in a cool, dry place.
- Pressió dels pneumàtics: Check tire pressure weekly. Proper inflation is crucial for ride quality, range, and tire lifespan.
- Inspecció de frens: Regularly check the functionality of both electronic and drum brakes. Ensure brake levers operate smoothly and braking is effective. Adjust or replace components as needed by a qualified technician.
- Neteja: Netegeu el patinet amb anunciamp cloth. Do not use high-pressure water jets or corrosive cleaners. Ensure the charging port cover is securely closed before cleaning.
- Inspecció general: Periodically check all screws, bolts, and connections for tightness. Ensure no parts are loose or damaged.

Figure 6.1: Close-up of the 10-inch pneumatic front tire and fender of the Segway-Ninebot D38E Electric Scooter, important for regular pressure checks.
7. Solució De Problemes
This section addresses common issues you might encounter with your Segway-Ninebot D38E Electric Scooter.
| Problema | Causa possible | Solució |
|---|---|---|
| El patinet no s'encén | Low or depleted battery; loose battery connection; power button malfunction. | Charge the battery fully. Check battery connections. If problem persists, contact support. |
| Abast o potència reduïts | Low tire pressure; riding in Sport mode constantly; heavy load; cold weather; battery degradation. | Check and inflate tires to recommended pressure. Use ECO or D mode. Reduce load. Battery performance can be affected by temperature. |
| Els frens es senten febles o no responen | Brake cable adjustment needed; worn brake pads (drum brake); electronic brake issue. | Inspect brake cables and adjust tension. Have brake pads checked and replaced by a professional if worn. Contact support for electronic brake issues. |
| Sorolls inusuals durant el funcionament | Components solts; restes a les rodes; problema amb el motor. | Inspect all visible parts for looseness. Check wheels for obstructions. If noise persists, seek professional inspection. |
For issues not listed here or if solutions do not resolve the problem, please contact Segway-Ninebot customer support.
8. Especificacions
Detailed technical specifications for the Segway-Ninebot D38E Electric Scooter:
| Característica | Especificació |
|---|---|
| Nom del model | D38E |
| Marca | Segway-Ninebot |
| Velocitat màxima | Fins a 25 km / h |
| Interval màxim | Fins a 38 km |
| Potència del motor | 350W |
| Tipus de pneumàtic | 10-inch Pneumatic with Inner Tube |
| Sistema de frenada | Electronic (front), Drum (rear) |
| Llums | 2.1W LED Front Light, Integrated Brake and Rear Lights |
| Reflectors | E-MARK Front, Side, and Rear |
| Temps de càrrega | Fins a 6.5 hores |
| Material del marc | Alumini |
| Capacitat màxima de pes | 120 kg |
| Dimensions del producte (L x A x A) | 114.3 x 48 x 50 cm |
| Pes del producte | 16.3 kg |
| Tipus de bateria | 1 de polímer de liti (incloses) |
| Interval d'edat (descripció) | Adult |
9. Garantia i Suport
For warranty information, please refer to the warranty card included with your product or visit the official Segway-Ninebot weblloc web. Conserveu el comprovant de compra per a reclamacions de garantia.
If you require technical assistance, have questions about your scooter, or need to report a defect, please contact Segway-Ninebot customer support through their official channels. Contact details can typically be found on the manufacturer's weblloc o a l'embalatge del producte.





