Introducció
This manual provides comprehensive instructions for the installation, operation, and maintenance of your Turing TP-MPC4AV25 SMART Series 4MP IR PTZ Camera. Please read this manual thoroughly before using the product to ensure proper setup and optimal performance. Keep this manual for future reference.

Figure 1: Turing TP-MPC4AV25 SMART Series 4MP IR PTZ Camera. This image displays the front view of the camera, highlighting its dome design and the lens assembly.
Característiques clau
- 25X optical zoom, endless pan, high speed PTZ capabilities for wide area surveillance.
- TwilightVision technology for superior low-light performance, ensuring clear images in challenging lighting conditions.
- Smart IR illumination up to 100m (328ft) for enhanced night vision.
- Automatic tracking of persons and vehicles for dynamic monitoring.
- Onboard AI for accurate people and vehicle detection, reducing false alarms.
- NDAA Compliant design.
- IP67 and IK10 ratings for weather and vandal resistance.
- Power over Ethernet (PoE) support for simplified installation.
Contingut del paquet
Verify that all items are present and in good condition. If any items are missing or damaged, contact your supplier immediately.
- Turing TP-MPC4AV25 PTZ Camera
- Plantilla de muntatge
- Maquinari de muntatge (cargols, ancoratges)
- Kit de connectors impermeables
- Guia d'inici ràpid
Configuració i instal·lació
1. Precaucions de seguretat
- Assegureu-vos que l'alimentació estigui desconnectada abans de la instal·lació o el manteniment.
- Installation should be performed by qualified personnel and comply with local electrical codes.
- Do not expose the camera to extreme temperatures, humidity, or strong magnetic fields.
2. Muntatge de la càmera
The TP-MPC4AV25 camera is designed for ceiling mount installation. Use the provided mounting template to mark drilling points.

Figure 2: Dimensions of the Turing TP-MPC4AV25 Camera. This diagram provides precise measurements in millimeters and inches, crucial for planning the installation space and mounting points.
- Drill pilot holes according to the mounting template.
- Fixeu el suport de muntatge al sostre amb els cargols i els ancoratges proporcionats.
- Attach the camera body to the mounting bracket, ensuring it is firmly locked in place.
3. Connexió a la xarxa
Connect the camera to your network using an Ethernet cable. The camera supports Power over Ethernet (PoE), simplifying wiring.

Figure 3: Standard Ethernet Cable. This image shows a typical RJ45 Ethernet connector, used for connecting the camera to a network switch or NVR.
- Connect one end of the Ethernet cable to the camera's RJ45 port.
- Connect the other end to a PoE-enabled network switch or a PoE injector.
- Si no feu servir PoE, connecteu un adaptador de corrent continu de 12 V (no inclòs) a l'entrada d'alimentació de la càmera.
4. Configuració Inicial
Refer to the Turing Vision software manual for detailed instructions on initial network configuration, IP address assignment, and adding the camera to your surveillance system.
Funcionament de la càmera
1. Accessing Live View
Access the camera's live view through the Turing Vision software or a compatible Network Video Recorder (NVR) interface.

Figure 4: Multi-Camera Live View on a Tablet. This image demonstrates how multiple camera feeds, including potentially from the TP-MPC4AV25, can be monitored simultaneously on a portable device.
2. Control PTZ
Use the PTZ controls within your surveillance software to pan, tilt, and zoom the camera. The camera supports 25x optical zoom and endless pan rotation.
- pa: Rotate the camera horizontally.
- Inclinació: Ajusta l'angle vertical de la càmera.
- Zoom: Adjust the focal length to magnify or de-magnify the view.
3. Funcions intel·ligents
The TP-MPC4AV25 includes advanced AI features:
- Detecció de persones i vehicles: Configure detection zones and sensitivity settings to trigger alerts only for relevant events.
- Seguiment automàtic: Enable auto tracking to automatically follow detected persons or vehicles within the camera's field of view.
- IR intel·ligent: The camera automatically adjusts IR intensity to prevent overexposure and ensure clear night vision up to 100m.
Manteniment
- Neteja: Regularly clean the camera lens with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Actualitzacions de firmware: Check the Turing website or your surveillance software for available firmware updates to ensure optimal performance and security.
- Inspecció del cable: Periodically inspect all cables and connections for wear or damage, especially in outdoor installations.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Sense canal d'imatges/vídeos | No power; Network connection issue; Incorrect IP address | Check power supply/PoE; Verify Ethernet cable connection; Confirm IP address and network settings. |
| Mala qualitat d'imatge | Dirty lens; Insufficient lighting; Incorrect focus settings | Clean the lens; Ensure adequate lighting or enable Smart IR; Adjust focus via software. |
| PTZ controls unresponsive | Software issue; Network latency; Camera malfunction | Restart surveillance software; Check network stability; Power cycle the camera. If problem persists, contact support. |
| AI detection not working | Incorrect configuration; Obstructions in view; Firmware outdated | Review detection zone settings; Clear camera's field of view; Update camera firmware. |
Especificacions
| Característica | Detall |
|---|---|
| Model | TP-MPC4AV25 |
| Sensor | 1/2.8-in, 4.0 megapixel, progressive scan, CMOS |
| Lent | 4.8 - 120mm, AF automatic focusing and motorized zoom lens |
| Zoom òptic | 25x |
| Gamma de visió nocturna | Up to 100m (328ft) with Smart IR |
| Il·luminació mínima | Color: 0.003 Lux (F1.5, AGC on); 0 Lux with IR on |
| Compressió de vídeo | Ultra 265, H.265, H.264, MJPEG |
| Característiques d'IA | People and Vehicle Detection, Auto Tracking |
| Connectivitat | 1 RJ45 10M/100M Ethernet, PoE (IEEE 802.3af) |
| Poder | DC 12V +/- 25 percent, PoE; Max 21.0W |
| Classificació de protecció | IP67 (Dust and Water Resistant), IK10 (Vandal Resistant) |
| Dimensions (Diameter x H) | 6.5 x 11.6 polzades (165 mm x 295 mm) |
| Pes | 6.72 lliures (3.05 kg) |
| Emmagatzematge | microSD, up to 256 GB |
| Àudio | 2-way audio supported, Audio I/O: 1/1 |
Garantia i Suport
Turing products are designed for reliability and performance. For warranty information, technical support, or service inquiries, please visit the official Turing weblloc web o poseu-vos en contacte amb el vostre distribuïdor autoritzat.
Recursos en línia: www.turing.ai
Please have your model number (TP-MPC4AV25) and serial number ready when contacting support.





