Seagate One Touch Hub 18TB External Hard Drive User Manual

1. Introducció

This manual provides essential information for the setup, operation, and maintenance of your Seagate One Touch Hub 18TB External Hard Drive. This device offers substantial storage capacity, convenient USB-C and USB 3.0 ports, and compatibility with both Windows and Mac operating systems.

For additional support and detailed documentation, please refer to the official Seagate User Guide (PDF).

2. Què hi ha a la caixa

Verifiqueu que tots els elements siguin presents al paquet:

• Seagate One Touch Desktop with HUB 18TB USB3.0
• USB 3.0 cable (compatible with USB-C ports via adapter, if included)
• Adaptador de corrent
• Quick Start Guide (physical or digital)

3. Producte acabatview

The Seagate One Touch Hub is designed for reliable data storage and convenient connectivity.

Image: The Seagate One Touch Hub 18TB External Hard Drive, showcasinel seu elegant disseny negre i els ports frontals.

Característiques principals:

• Concentrador USB integrat: Features a front-facing USB-C port and a USB 3.0 port for connecting and recharging devices, even when your computer is off.
• Protecció amb contrasenya: Secure your digital life with optional password protection.
• Compatibilitat entre plataformes: Works out-of-the-box with both Windows and Mac computers.
• Seagate Toolkit Software: Includes backup software for one-click backups, scheduled backups, and file mirall.
• Serveis de recuperació de dades de rescat: Enjoy peace of mind with included data recovery services.

Imatge: Primer pla view of the front of the Seagate One Touch Hub, highlighting the USB-C and USB 3.0 ports for device connectivity and charging.

4. Configuració

Follow these steps to set up your Seagate One Touch Hub:

1. Connecteu l'adaptador de corrent: Plug the power adapter into the drive's power port and then into a wall outlet.
2. Connecteu el cable USB: Connect one end of the provided USB 3.0 cable to the USB 3.0 port on the back of the One Touch Hub. Connect the other end to an available USB 3.0 (or higher) port on your computer. If your computer only has USB-C ports, use an appropriate adapter (not included unless specified).
3. Encès: The drive will typically power on automatically once connected to power and your computer.
4. Reconeixement inicial: Your computer's operating system should detect the new drive. Follow any on-screen prompts for initial setup.
5. Install Seagate Toolkit: For full functionality, including backup and security features, install the Seagate Toolkit software. The installer is usually pre-loaded on the drive or can be downloaded from the official Seagate weblloc.

Image: The Seagate One Touch Hub connected to a laptop, illustrating a typical setup for data management.

5. Instruccions de funcionament

5.1 Transferència de dades

• Arrossegar i deixar anar: Obriu el del vostre ordinador file explorer (Windows) or Finder (Mac), locate the Seagate One Touch Hub, and drag files or folders directly onto the drive.
• Seagate Toolkit Backup: Use the Seagate Toolkit software for automated backups. You can configure one-click backups, scheduled backups, or file mirroring to keep your data synchronized.

Image: The Seagate One Touch Hub integrated into a desktop workstation, illustrating its role in data backup and storage.

5.2 Using the USB Hub Ports

The front-facing USB-C and USB 3.0 ports can be used for:

• Càrrega del dispositiu: Connect and charge compatible devices such as smartphones or tablets.
• Connectivitat perifèrica: Connect other USB devices like flash drives, keyboards, or mice.

5.3 Protecció amb contrasenya

To enable password protection for your drive, use the Seagate Toolkit software. This feature helps secure your data from unauthorized access.

Image: The Seagate One Touch Hub overlaid with a visual representation of digital security and password protection.

6. Manteniment

• Expulsió segura: Always safely eject the drive from your computer before disconnecting the USB cable or power. This prevents data corruption.
• Cura física: Keep the drive in a cool, dry place. Avoid exposing it to extreme temperatures, direct sunlight, or moisture. Do not drop or subject the drive to physical shocks.
• Còpies de seguretat periòdiques: While the drive itself is for storage, it is good practice to maintain backups of critical data on multiple devices or cloud services.
• Actualitzacions de programari: Periodically check for updates to the Seagate Toolkit software to ensure optimal performance and security.

7. Solució De Problemes

7.1 Unitat no reconeguda

• Comproveu les connexions: Ensure the power adapter is securely plugged into the drive and a working outlet. Verify the USB cable is firmly connected to both the drive and your computer.
• Try Different Ports/Cables: Test with a different USB port on your computer or a different USB cable if available.
• Reinicieu l'ordinador: Un simple reinici sovint pot resoldre problemes de reconeixement.
• Comproveu l'Administració de discos (Windows) / Utilitat de discos (Mac): Verify if the drive appears in your operating system's disk management tools. It might need to be initialized or formatted.

7.2 Velocitats de transferència lentes

• Tipus de port USB: Ensure you are connected to a USB 3.0 (or higher) port on your computer for optimal speeds. Connecting to a USB 2.0 port will result in slower transfers.
• Qualitat del cable: Use the provided high-quality USB cable.
• Processos de fons: Close any unnecessary applications or background processes that might be consuming system resources.

7.3 USB Hub Ports Not Functioning

• Connexió d'alimentació: Ensure the drive is connected to its power adapter, as the hub ports require external power.
• Compatibilitat del dispositiu: Verify that the connected device is compatible with USB charging or data transfer via a hub.

8. Especificacions

Image: A visual representation indicating the Seagate One Touch Hub's compatibility with both Windows and Mac operating systems.

9. Garantia i Suport

9.1 Garantia limitada

The Seagate One Touch Hub includes a two-year limited warranty. Please retain your proof of purchase for warranty claims. For full warranty terms and conditions, refer to the documentation included with your product or visit the official Seagate support weblloc.

9.2 Rescue Data Recovery Services

This product includes Rescue Data Recovery Services for added peace of mind. In the event of unexpected data loss due to technical faults, viruses, or natural disasters, Seagate's team of experts can assist in recovering your data.

• Our team of experts will restore your data in a secure, clean room laboratory.
• You will receive an encrypted storage device with your recovered data.
• You can track the whole process by text message, e-mail or online.

Image: The logo for Seagate's Rescue Data Recovery Services, indicating included data protection.

9.3 Atenció al client

For technical assistance, product registration, or to learn more about Seagate products, visit the official Seagate support weblloc o poseu-vos en contacte amb el seu servei d'atenció al client.