Introducció
The Google Nest Doorbell (Wired), formerly known as Nest Hello, is a smart video doorbell designed to enhance home security and convenience. It provides 24/7 streaming, intelligent alerts, and two-way communication, allowing you to monitor your doorstep from anywhere. This manual provides essential information for setting up, operating, and maintaining your Nest Doorbell.
Davant view of the Google Nest Doorbell (Wired), showcasing its sleek black and white design.
Què hi ha a la caixa
Verifiqueu que tots els components siguin presents al vostre paquet:
- Nest Doorbell (wired)
- Chime Connector
- 15 degree wedge
- Eina d'alliberament
- Wall Plate, Anchors, & Screws
Especificacions
| Característica | Detall |
|---|---|
| Número de model | NC5100US |
| Ús interior/exterior | Indoor (designed for wired doorbell systems, typically at exterior doors) |
| Dispositius compatibles | Smartphone |
| Font d'alimentació | Corded Electric (requires 16-24V AC, 10-40VA transformer) |
| Protocol de connectivitat | Wi-Fi |
| Tipus de muntatge | Muntatge de la porta |
| Resolució de captura de vídeo | 720p HD with HDR and Night Vision |
| Color | Negre/Blanc |
| Dimensions (L x A x A) | 4.6 x 1.7 x 1 polzades |
| Pes | 4.3 unces |
| Nivell de resistència a l'aigua | Resistent a l'aigua (IP54) |
Configuració i instal·lació
The Nest Doorbell (Wired) requires an existing wired doorbell system, a chime, and a compatible transformer. Ensure your existing doorbell transformer provides 16-24V AC and 10-40VA for optimal performance. DC transformers are not supported. If your current setup does not meet these requirements, an upgrade to the transformer may be necessary.
This chart helps determine the right Nest Doorbell for your existing chime and wiring setup, including transformer voltage requisits.
For detailed installation steps, refer to the instructions provided in the Nest app. The app will guide you through wiring the chime connector and mounting the doorbell securely to your wall plate.
A person installing the Nest Doorbell on a wall next to a door, demonstrating the mounting process.
Funcionament
24/7 Streaming and Video History
The Nest Doorbell provides continuous 24/7 video streaming, allowing you to check your doorstep at any time through the Nest app. It also offers a 3-hour snapshot history of events. For continuous video recording and extended history, a Nest Aware subscription (sold separately) is required.
A laptop screen showing the live video feed from the Nest Doorbell, capturing activity at the front door.
Person Alerts and Intelligent Detection
The doorbell can differentiate between a person and other objects, sending you specific alerts when a person is detected, even if they don't ring the bell. With a Nest Aware subscription, you can unlock additional intelligent alerts such as familiar face detection and package detection.
A smartphone displaying a notification from the Nest app, indicating a person has been detected at the doorbell.
HD Talk and Listen
Engage in two-way conversations with visitors at your door using the HD Talk and Listen feature. You can also use prerecorded messages if you are unable to respond directly.
A woman interacting with the Nest Doorbell, using the two-way audio feature to communicate with someone at the door.
HDR Video with Night Vision
The doorbell camera provides bright, crisp images with HDR (High Dynamic Range) video, ensuring clear visuals even in challenging lighting conditions. Night vision allows for clear monitoring in low-light or dark environments. The 4:3 aspect ratio helps you see visitors from head to toe and packages on the ground.
A smartphone displaying the wide-angle, head-to-toe view from the Nest Doorbell camera, showing a person at the door.
Detecció de paquets
With an optional Nest Aware subscription, the wired Nest Doorbell can automatically alert you when packages are delivered or picked up from your doorstep.
A smartphone displaying a notification from the Nest app, indicating a package has been detected at the doorstep.
Nest App Integration
The Nest Doorbell (Wired) operates exclusively with the Nest app. It is not compatible with the Google Home app for primary control and viewing. The Nest app allows you to manage settings, view live feeds, receive alerts, and access video history.
A smartphone screen showing the Nest app interface, emphasizing data security and privacy features.
Manteniment
To ensure optimal performance and longevity of your Nest Doorbell, follow these simple maintenance guidelines:
- Neteja: Gently wipe the camera lens and the doorbell's exterior with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could scratch the surface or damage the lens.
- Actualitzacions de programari: Ensure your Nest app and doorbell firmware are always up to date. Updates often include performance improvements, new features, and security enhancements. The Nest app will typically notify you of available updates.
- Connectivitat: Periodically check your Wi-Fi signal strength at the doorbell's location to ensure a stable connection for continuous streaming and alerts.
Resolució de problemes
If you encounter issues with your Nest Doorbell, consider the following common solutions:
- No Power/Insufficient Voltage: If the doorbell is not powering on or the chime is not working correctly, verify that your existing doorbell transformer meets the required 16-24V AC, 10-40VA specifications. An old or underpowered transformer is a common cause of issues.
- Problemes de connectivitat: Ensure your Wi-Fi network is stable and the doorbell is within range. If you experience issues accessing the camera feed remotely, try restarting your Wi-Fi router. Sometimes, disabling Wi-Fi on your phone and using cellular data can help diagnose if the issue is with your local network.
- Poca qualitat de vídeo: Check for any obstructions on the camera lens and clean it if necessary. Ensure adequate lighting, especially at night; while the doorbell has night vision, extreme darkness can still affect clarity.
- Chime Malfunction: If your indoor chime is not working, check the chime connector wiring and ensure the chime settings in the Nest app are correctly configured for your chime type (mechanical or digital).
- App Glitches: If the Nest app is behaving unexpectedly, try closing and reopening the app, clearing its cache, or reinstalling it.
For persistent issues, consult the official Google Nest support resources online or contact their customer service.
Garantia i suport
For specific warranty information regarding your Google Nest Doorbell (Wired), please refer to the official Google Nest website or the documentation included with your product. Warranty terms and conditions may vary by region and purchase date.
For technical support, troubleshooting assistance, or to inquire about Nest Aware subscriptions, visit the Google Nest Help Center or contact Google customer support directly.
