1. Introducció
This manual provides essential information for the proper setup, operation, and maintenance of your Alienware AW920H Tri-Mode Wireless Gaming Headset. Please read this guide thoroughly to ensure optimal performance and longevity of your device. The Alienware AW920H offers versatile connectivity, immersive audio, and clear communication for gaming and multimedia use.
2. Producte acabatview
2.1 Què hi ha a la caixa
- Alienware AW920H Headset
- Dongle sense fil USB-C
- Micròfon boom desmuntable
- Cable d'àudio de 3.5 mm
- Cable de càrrega USB-C a USB-A
- Documentation (this manual and warranty information)
2.2 Característiques clau
- Connectivitat trimodal: Seamlessly switch between USB-C Wireless (2.4GHz), Bluetooth 5.2, and 3.5mm wired connections.
- Dolby Atmos Virtual Surround Sound: Experience precise, three-dimensional audio for enhanced situational awareness.
- Cancel·lació activa de soroll (ANC): Four integrated microphones reduce external noise, allowing for focused audio experiences.
- AI-driven Noise-Cancelling Microphone: Filters ambient noise for clear voice communication via the detachable boom mic or integrated microphone.
- Àudio d'alta resolució: 40mm Hi-Res Certified Drivers deliver a wide frequency range (20Hz-40KHz).
- Disseny còmode: Features leatherette and memory foam earcups, a slim headband, and die-cast headband sliders for durability.
- Controls tàctils intuïtius: Manage volume, ANC, and other functions directly on the earcups.
2.3 Components dels auriculars




3. Configuració
3.1 Càrrega inicial
Before first use, fully charge your headset. Connect the provided USB-C to USB-A charging cable to the headset's USB-C port and a powered USB port. A full charge takes approximately 15 minutes for quick use, providing up to 55 hours of battery life. The LED indicator on the headset will show charging status.
3.2 Opcions de connectivitat
The AW920H headset supports three connection modes:
- USB-C Wireless Dongle (2.4GHz):
For PC connectivity, insert the USB-C wireless dongle into an available USB-C port on your computer. If your computer only has USB-A ports, use the included USB-C to USB-A adapter. Power on the headset; it should automatically pair with the dongle. This mode provides low-latency audio.
- Bluetooth 5.2:
To connect via Bluetooth, ensure the headset is powered on and in pairing mode (refer to the operating instructions for specific steps). On your device (laptop, phone, tablet), navigate to Bluetooth settings and select "Alienware AW920H" from the list of available devices. This mode is suitable for mobile devices and general listening.
- 3.5mm Wired Connection:
For a wired connection to PCs or consoles (e.g., PlayStation, Xbox controllers), connect the 3.5mm audio cable from the headset's audio jack to your device's 3.5mm port. This connection operates passively and does not require headset power for basic audio output, though some features like ANC may require power.
4. Instruccions de funcionament
4.1 Encès/Apagat
To power on the headset, press and hold the power button located on the earcup until the LED indicator illuminates. To power off, press and hold the power button again until the LED turns off.
4.2 Controls d'àudio
The AW920H features touch controls on the earcups for various functions:
- Ajust de volum: Swipe up or down on the designated touch area of the earcup to increase or decrease volume.
- Cancel·lació activa de soroll (ANC): Tap the ANC button to cycle through ANC modes (On, Off, Transparency).
- Control de reproducció: Single tap for play/pause, double tap for next track, triple tap for previous track (functionality may vary by connected device).
Note: Familiarization with touch control gestures may require practice. Refer to the full digital manual for detailed gesture maps.
4.3 Ús del micròfon
The headset includes both a detachable boom microphone and an integrated microphone.
- Micròfon de braç desmuntable: For optimal voice clarity in gaming and calls, attach the boom microphone to the designated port on the left earcup. Ensure it is securely connected.
- Micròfon integrat: When the boom mic is detached, the headset automatically switches to the integrated microphones for communication.
- Cancel·lació de soroll per IA: Both microphone options utilize AI-driven noise cancellation to reduce background noise and enhance your voice.
- Funció de silenci: A dedicated button or touch gesture on the earcup allows you to mute/unmute the microphone.
4.4 Dolby Atmos Virtual Surround Sound
The AW920H supports Dolby Atmos for an immersive virtual surround sound experience. To enable and configure Dolby Atmos, ensure your device (PC) has the necessary Dolby Access application installed and configured for your headset. This provides precise audio positioning in supported games and media.
5. Manteniment
- Neteja: Use a soft, dry cloth to clean the headset. For earcups, a slightly damp cloth with mild soap can be used, but ensure no moisture enters the speaker grilles or ports.
- Emmagatzematge: Guardeu els auriculars en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
- Cura del cable: Avoid sharp bends or excessive pulling on cables to prevent damage.
- Longevitat de la bateria: For optimal battery life, avoid fully discharging the headset frequently. Charge it regularly.
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Sense àudio o mala qualitat d'àudio | Incorrect connection mode, low battery, incorrect audio output settings on device. |
|
| El micròfon no funciona o té un volum baix | Microphone muted, incorrect input device selected, boom mic not attached securely, software settings. |
|
| Headset disconnects frequently (Wireless) | Interference, out of range, outdated firmware. |
|
| Touch controls unresponsive or difficult to use | Incorrect gesture, temporary software glitch. |
|
7. Especificacions
| Característica | Detall |
|---|---|
| Nom del model | AW920H |
| Tecnologia de connectivitat | Bluetooth 5.2, USB (2.4GHz Wireless), 3.5 mm Jack |
| Control de soroll | Cancel·lació activa del soroll |
| Resposta de freqüència | 20Hz-40KHz |
| Tipus de controlador d'àudio | Dynamic Driver (40mm Hi-Res Certified) |
| Impedància | 32 ohms |
| Durada de la bateria | Fins a 55 hores |
| Temps de càrrega | 15 minutes (for quick use) |
| Micròfon | AI-driven Noise-Cancelling (Detachable Boom Mic, Integrated Mic) |
| Forma de l'auricular | Sobre l'orella |
| Material | Leatherette, Memory Foam |
| Pes de l'article | 0.66 lliures (aproximadament 10.6 unces) |
| Fabricant | Dell |
| UPC | 884116416906 |
8. Garantia i Suport
Your Alienware AW920H headset is covered by a manufacturer's warranty provided by Dell. For detailed warranty terms, conditions, and registration information, please refer to the separate warranty documentation included with your product or visit the official Dell/Alienware support weblloc.
For technical support, driver updates, or additional assistance, please visit the Suport de Dell weblloc and search for your model (AW920H).





