Alienware AW920H

Alienware AW920H Tri-Mode Wireless Gaming Headset User Manual

Model: AW920H

1. Introducció

This manual provides essential information for the proper setup, operation, and maintenance of your Alienware AW920H Tri-Mode Wireless Gaming Headset. Please read this guide thoroughly to ensure optimal performance and longevity of your device. The Alienware AW920H offers versatile connectivity, immersive audio, and clear communication for gaming and multimedia use.

2. Producte acabatview

2.1 Què hi ha a la caixa

  • Alienware AW920H Headset
  • Dongle sense fil USB-C
  • Micròfon boom desmuntable
  • Cable d'àudio de 3.5 mm
  • Cable de càrrega USB-C a USB-A
  • Documentation (this manual and warranty information)

2.2 Característiques clau

  • Connectivitat trimodal: Seamlessly switch between USB-C Wireless (2.4GHz), Bluetooth 5.2, and 3.5mm wired connections.
  • Dolby Atmos Virtual Surround Sound: Experience precise, three-dimensional audio for enhanced situational awareness.
  • Cancel·lació activa de soroll (ANC): Four integrated microphones reduce external noise, allowing for focused audio experiences.
  • AI-driven Noise-Cancelling Microphone: Filters ambient noise for clear voice communication via the detachable boom mic or integrated microphone.
  • Àudio d'alta resolució: 40mm Hi-Res Certified Drivers deliver a wide frequency range (20Hz-40KHz).
  • Disseny còmode: Features leatherette and memory foam earcups, a slim headband, and die-cast headband sliders for durability.
  • Controls tàctils intuïtius: Manage volume, ANC, and other functions directly on the earcups.

2.3 Components dels auriculars

Alienware AW920H Headset with detachable microphone and USB-C dongle
Figure 1: Alienware AW920H Headset with detachable boom microphone and USB-C wireless dongle.
Davant view of Alienware AW920H Headset
Figura 2: Frontal view of the headset, highlighting the Alienware logo on each earcup.
lateral view of Alienware AW920H Headset showing left earcup
Figura 3: lateral view of the headset, showing the left earcup with its ergonomic design.
Diagram showing dimensions of Alienware AW920H Headset
Figure 4: Dimensional diagram of the Alienware AW920H headset, illustrating its physical measurements.

3. Configuració

3.1 Càrrega inicial

Before first use, fully charge your headset. Connect the provided USB-C to USB-A charging cable to the headset's USB-C port and a powered USB port. A full charge takes approximately 15 minutes for quick use, providing up to 55 hours of battery life. The LED indicator on the headset will show charging status.

3.2 Opcions de connectivitat

The AW920H headset supports three connection modes:

  1. USB-C Wireless Dongle (2.4GHz):

    For PC connectivity, insert the USB-C wireless dongle into an available USB-C port on your computer. If your computer only has USB-A ports, use the included USB-C to USB-A adapter. Power on the headset; it should automatically pair with the dongle. This mode provides low-latency audio.

  2. Bluetooth 5.2:

    To connect via Bluetooth, ensure the headset is powered on and in pairing mode (refer to the operating instructions for specific steps). On your device (laptop, phone, tablet), navigate to Bluetooth settings and select "Alienware AW920H" from the list of available devices. This mode is suitable for mobile devices and general listening.

  3. 3.5mm Wired Connection:

    For a wired connection to PCs or consoles (e.g., PlayStation, Xbox controllers), connect the 3.5mm audio cable from the headset's audio jack to your device's 3.5mm port. This connection operates passively and does not require headset power for basic audio output, though some features like ANC may require power.

4. Instruccions de funcionament

4.1 Encès/Apagat

To power on the headset, press and hold the power button located on the earcup until the LED indicator illuminates. To power off, press and hold the power button again until the LED turns off.

4.2 Controls d'àudio

The AW920H features touch controls on the earcups for various functions:

  • Ajust de volum: Swipe up or down on the designated touch area of the earcup to increase or decrease volume.
  • Cancel·lació activa de soroll (ANC): Tap the ANC button to cycle through ANC modes (On, Off, Transparency).
  • Control de reproducció: Single tap for play/pause, double tap for next track, triple tap for previous track (functionality may vary by connected device).

Note: Familiarization with touch control gestures may require practice. Refer to the full digital manual for detailed gesture maps.

4.3 Ús del micròfon

The headset includes both a detachable boom microphone and an integrated microphone.

  • Micròfon de braç desmuntable: For optimal voice clarity in gaming and calls, attach the boom microphone to the designated port on the left earcup. Ensure it is securely connected.
  • Micròfon integrat: When the boom mic is detached, the headset automatically switches to the integrated microphones for communication.
  • Cancel·lació de soroll per IA: Both microphone options utilize AI-driven noise cancellation to reduce background noise and enhance your voice.
  • Funció de silenci: A dedicated button or touch gesture on the earcup allows you to mute/unmute the microphone.

4.4 Dolby Atmos Virtual Surround Sound

The AW920H supports Dolby Atmos for an immersive virtual surround sound experience. To enable and configure Dolby Atmos, ensure your device (PC) has the necessary Dolby Access application installed and configured for your headset. This provides precise audio positioning in supported games and media.

5. Manteniment

  • Neteja: Use a soft, dry cloth to clean the headset. For earcups, a slightly damp cloth with mild soap can be used, but ensure no moisture enters the speaker grilles or ports.
  • Emmagatzematge: Guardeu els auriculars en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
  • Cura del cable: Avoid sharp bends or excessive pulling on cables to prevent damage.
  • Longevitat de la bateria: For optimal battery life, avoid fully discharging the headset frequently. Charge it regularly.

6. Solució De Problemes

ProblemaCausa possibleSolució
Sense àudio o mala qualitat d'àudioIncorrect connection mode, low battery, incorrect audio output settings on device.
  • Ensure headset is powered on and connected via desired mode (USB-C dongle, Bluetooth, 3.5mm).
  • Comproveu el nivell de la bateria i carregueu-la si cal.
  • Verify audio output settings on your computer or console.
  • For PC, ensure the AW920H is selected as the default playback device.
El micròfon no funciona o té un volum baixMicrophone muted, incorrect input device selected, boom mic not attached securely, software settings.
  • Ensure microphone is not muted on the headset or in software.
  • Verify the AW920H is selected as the default recording device in your system settings.
  • If using the boom mic, ensure it is firmly attached.
  • Adjust microphone gain settings in your operating system or communication software.
Headset disconnects frequently (Wireless)Interference, out of range, outdated firmware.
  • Move closer to the USB-C dongle or Bluetooth device.
  • Minimitzar les interferències d'altres dispositius sense fil.
  • Ensure headset firmware is up to date (check Dell/Alienware support weblloc).
  • Re-pair the headset with the dongle or Bluetooth device.
Touch controls unresponsive or difficult to useIncorrect gesture, temporary software glitch.
  • Practice the specific touch gestures as described in the manual.
  • Restart the headset.
  • Assegureu-vos que els dits estiguin nets i secs quan feu servir els controls tàctils.

7. Especificacions

CaracterísticaDetall
Nom del modelAW920H
Tecnologia de connectivitatBluetooth 5.2, USB (2.4GHz Wireless), 3.5 mm Jack
Control de sorollCancel·lació activa del soroll
Resposta de freqüència20Hz-40KHz
Tipus de controlador d'àudioDynamic Driver (40mm Hi-Res Certified)
Impedància32 ohms
Durada de la bateriaFins a 55 hores
Temps de càrrega15 minutes (for quick use)
MicròfonAI-driven Noise-Cancelling (Detachable Boom Mic, Integrated Mic)
Forma de l'auricularSobre l'orella
MaterialLeatherette, Memory Foam
Pes de l'article0.66 lliures (aproximadament 10.6 unces)
FabricantDell
UPC884116416906

8. Garantia i Suport

Your Alienware AW920H headset is covered by a manufacturer's warranty provided by Dell. For detailed warranty terms, conditions, and registration information, please refer to the separate warranty documentation included with your product or visit the official Dell/Alienware support weblloc.

For technical support, driver updates, or additional assistance, please visit the Suport de Dell weblloc and search for your model (AW920H).

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