1. Introducció
This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your TONGVEO HDMI 20X Optical Zoom PTZ Conference Camera System. Please read this manual thoroughly before using the product to ensure proper functionality and to maximize your experience.
Image 1.1: TONGVEO PTZ Camera System components including the camera, speakerphone, and remote.
2. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet:
- TONGVEO 20X Optical Zoom PTZ Camera
- Altaveu Bluetooth
- Comandament a distància IR
- USB 3.0 Cable (approximately 9.8 ft)
- Adaptador d'alimentació DC 12V
- Wall Mount Bracket with Screws
- Manual d'usuari
- CR5 Battery (for remote control)
Image 2.1: Included accessories and potential installation methods.
3. Producte acabatview
3.1 PTZ Camera Features
- Zoom òptic de 20X: Provides detailed close-ups without loss of image quality.
- 1080P 60fps Video: Delivers smooth, high-definition video output.
- Funcionalitat de panoràmica/inclinació: 350° horizontal rotation and 180° vertical rotation for comprehensive room coverage.
- Sortides múltiples: Supports HDMI, USB 3.0, RS232, and RS485 for versatile connectivity.
- Sensor d'imatge: Equipped with a 1/2.8" SONY CMOS Sensor for enhanced image quality.
- Camp Ampli de View: Offers a 59.8° wide field of view.
Image 3.1: Key features of the PTZ camera.
Image 3.2: Camera connectivity ports.
3.2 Bluetooth Speakerphone Features
- Full-Duplex Audio: Enables simultaneous two-way communication.
- 360° Voice Pickup: Four smart microphones capture voices within a 16.4ft range.
- Echo Cancellation & Noise Reduction: Ensures clear audio by minimizing background noise and echoes.
- Múltiples modes de connexió: Connects via USB, Bluetooth 5.0, or wireless dongle.
- Bateria incorporada: 2400mAh battery provides 6-8 hours of continuous operation.
Image 3.3: Speakerphone noise reduction feature.
Image 3.4: Speakerphone battery and usage details.
4. Configuració
4.1 Instal·lació de la càmera
La càmera admet diversos mètodes d'instal·lació:
- Ubicació d'escriptori: Col·loqueu la càmera sobre una superfície plana i estable.
- Muntatge en paret: Use the provided wall mount bracket and screws to secure the camera to a wall.
- Muntatge al sostre: The camera can be inverted and mounted to the ceiling using appropriate hardware (not included).
- Muntatge de trípode: Attach the camera to a standard tripod using the tripod screw hole.
4.2 Connexió de la càmera
- Connect the DC 12V power adapter to the camera's power input and plug it into an electrical outlet.
- For video output, connect the USB 3.0 cable from the camera to your computer (PC/Mac/Laptop). Alternatively, connect an HDMI cable from the camera to a display (TV/Monitor) or a video switcher (e.g., Blackmagic ATEM).
- For advanced control, connect RS232 or RS485 cables to a joystick controller or other control systems.
Image 4.1: Camera connection diagram.
4.3 Connecting the Speakerphone
The speakerphone offers multiple connection options:
- Connexió USB: Connect the speakerphone to your computer using a USB cable. This provides both power and audio data.
- Connexió Bluetooth: Turn on the speakerphone and activate Bluetooth pairing mode. Cerca the device on your computer or mobile device and connect.
- Dongle sense fil: Insert the provided USB wireless dongle into your computer. The speakerphone will automatically connect to the dongle for a stable wireless connection.
- 3.5 mm AUX: Connect an audio device using a 3.5mm audio cable to the AUX port.
Image 4.2: Speakerphone connection options.
4.4 Configuració del control remot
Insert the CR5 battery into the IR remote control. Ensure correct polarity. The remote is ready for use once the battery is installed.
5. Instruccions de funcionament
5.1 Camera Operation (via IR Remote Control)
The IR remote control allows full control over the camera's functions:
- Selecció de càmera: Use buttons 1-4 to select which camera to control (if multiple cameras are connected).
- Panorama/inclinació: Use the directional arrows to move the camera horizontally (pan) and vertically (tilt).
- Zoom/Enfocament: Use the '+' and '-' buttons to zoom in/out. Adjust focus with the 'FAR' and 'NEAR' buttons.
- Presets de posició: Set and recall up to 10 preset camera positions. To set a preset, move the camera to the desired position, then press 'PRESET' followed by a number (0-9). To recall, press the number.
- Bright/Mirror/Freeze: Adjust brightness, mirror the image, or freeze the video feed.
- Menú: Access the camera's on-screen display (OSD) menu for advanced settings.
- Conjunt L/R: Press for 10 seconds to flip the image left and right.
- PTZ/Backlight: Turn on/off backlight compensation or check camera status.
Image 5.1: IR Remote Control button functions.
5.2 Speakerphone Operation
The speakerphone features intuitive controls:
- Encès/apagat: Use the dedicated button on the side or bottom of the unit.
- Botó Bluetooth: Press to activate Bluetooth pairing mode.
- Pujar/baixar el volum: Ajusteu el volum de l'altaveu.
- Silència del micròfon: Silencia o activa el micròfon.
- Resposta / Penjar: Control calls when connected to a phone or communication software.
Image 5.2: Speakerphone controls and ports.
6. Manteniment
- Neteja: Use a soft, dry cloth to clean the camera and speakerphone surfaces. For lenses, use a specialized lens cleaning cloth and solution. Avoid abrasive cleaners or solvents.
- Emmagatzematge: Quan no l'utilitzeu durant períodes prolongats, guardeu el sistema en un lloc fresc i sec, allunyat de la llum solar directa i de temperatures extremes.
- Gestió de cables: Assegureu-vos que tots els cables estiguin ben organitzats i no estiguin sota tensió per evitar danys.
- Actualitzacions de firmware: Periodically check the TONGVEO official weblloc web per a qualsevol actualització de firmware disponible per garantir un rendiment òptim i l'accés a noves funcions.
7. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La càmera no s'encén | Power adapter disconnected; faulty power outlet; camera issue. | Check power connections. Try a different power outlet. Contact support if problem persists. |
| Sense sortida de vídeo | Incorrect cable connection; input source not selected on display; software issue. | Ensure USB/HDMI cables are securely connected. Select correct input on your display. Verify camera is recognized by your conferencing software. |
| Camera freezing during use | USB port issue; faulty USB cable; software conflict. | Try a different USB port on your computer. Replace the USB cable. Restart your computer and conferencing software. Ensure drivers are up to date. |
| El comandament a distància no funciona | Dead battery; obstructed line of sight; incorrect camera selected. | Replace the remote control battery. Ensure no obstructions between remote and camera. Verify the correct camera is selected (buttons 1-4). |
| No audio from speakerphone | Speakerphone muted; volume too low; incorrect audio output selected on computer. | Check speakerphone mute status and volume. Ensure the speakerphone is selected as the audio output device in your computer's sound settings and conferencing software. |
| El micròfon no capta l'àudio | Microphone muted; incorrect audio input selected on computer; speakerphone battery low. | Check speakerphone microphone mute status. Ensure the speakerphone is selected as the audio input device in your computer's sound settings and conferencing software. Charge the speakerphone battery. |
8. Especificacions
- Marca: TONGVEO
- Model: HDMI/USB 20X Zoom+Mic
- Dimensions del producte: 12 x 9 x 6 polzades
- Pes de l'article: 7.17 lliures
- Tecnologia del sensor fotogràfic: CMOS
- Resolució de captura de vídeo: 1080p
- Distància focal màxima: 140
- Format de captura de vídeo: MPEG
- Tecnologia de connectivitat: Bluetooth, USB 3.0, HDMI, RS232, RS485
- Color: Negre
- Característica especial: Low Light performance
- Speakerphone Battery: 2400mAh (6-8 hours play time)
- Bateria de control remot: 1 bateria CR5 (inclosa)
9. Informació de la garantia
For warranty details and terms, please refer to the warranty card included with your product or visit the official TONGVEO weblloc web. Conserveu el rebut de compra com a comprovant de compra per a reclamacions de garantia.
10. Atenció al client
If you encounter any issues or have questions regarding your TONGVEO HDMI 20X Optical Zoom PTZ Conference Camera System, please contact TONGVEO customer support. Contact information can typically be found on the official TONGVEO weblloc web o a l'embalatge del producte.
