Introducció
Welcome to the user manual for your new Gree VIREOGEN3 12,000 BTU Ductless Mini Split Air Conditioner Heat Pump. This system is designed to provide efficient heating and cooling for your space. Please read this manual thoroughly before installation and operation to ensure proper use, optimal performance, and safety.
Informació important de seguretat
- Instal·lació professional necessària: Installation, maintenance, and repair of this unit must be performed by a qualified, licensed HVAC technician. Improper installation can result in electric shock, fire, water leakage, or other hazards.
- Seguretat elèctrica: This unit operates on 208/230V. Ensure the power supply matches the unit's requirements. Disconnect power before any maintenance or service.
- Refrigerant: This unit uses R410A refrigerant. Handling of refrigerant should only be done by certified personnel.
- Liquidacions: Mantingueu una distància adequada al voltant de les unitats interiors i exteriors per a un flux d'aire i un accés adequats al servei.
- Nens i animals de companyia: Keep children and pets away from the outdoor unit and ensure they do not tamper with the indoor unit or remote control.
- Materials inflamables: Do not store or use flammable liquids or gases near the unit.
Configuració i instal·lació
Components del sistema
Your Gree VIREOGEN3 system includes the following main components:
- Indoor Wall Mounted Air Handler
- Unitat condensadora exterior
- Comandament a distància sense fil
Nota: A lineset is required for installation but is not included with the system. Consult your HVAC professional for appropriate lineset specifications.

Image: The complete Gree VIREOGEN3 mini split system, showing the indoor unit, outdoor unit, and wireless remote control.
Pautes d'instal·lació
Important: Installation must be performed by a state-licensed HVAC contractor to ensure safety, proper function, and warranty eligibility. Refer to the detailed installation manual provided to your HVAC technician for specific instructions.
- Col·locació de la unitat interior: Select a location on an interior wall that allows for optimal air distribution and drainage.
- Col·locació de la unitat exterior: Choose a stable, level surface outdoors with sufficient clearance for airflow and maintenance.
- Connexió de la línia de refrigerant: The indoor and outdoor units are connected via refrigerant lines (lineset) and electrical wiring.
- Connexió elèctrica: Ensure the unit is connected to a dedicated 208/230V power supply circuit by a qualified electrician.
- Drenatge: Properly install the condensate drain line to ensure efficient removal of moisture.
Instruccions de funcionament
Comandament a distància sense fil
The wireless remote control allows you to manage all functions of your Gree VIREOGEN3 system. Ensure batteries are correctly inserted.

Image: Close-up of the Gree wireless remote control, displaying temperature, mode, and various function buttons.
Funcions clau:
- Botó d'encesa: Encén o apaga la unitat.
- Botó de mode: Canvia pels modes de funcionament: Refredament, Calefacció, Ventilador, Dessecació, Automàtic.
- Ajust de temperatura: Utilitzeu les fletxes amunt/avall per ajustar la temperatura desitjada.
- Velocitat del ventilador: Ajusta la velocitat del ventilador (Automàtic, Baixa, Mitjana, Alta).
- Funció de swing: Controls the louver movement for air direction.
- Temporitzador: Sets a timer for automatic ON/OFF operation.
- Mode de repòs: Ajusta la temperatura per a un son còmode i estalvi d'energia.
- Mode turbo: Proporciona un refredament o calefacció ràpida.
Wi-Fi Connectivity and Smart Features
Your Gree VIREOGEN3 system features built-in Wi-Fi for smart control. Download the official Gree+ app from your smartphone's app store to connect your unit.
Connexió a Wi-Fi:
- Assegureu-vos que el vostre telèfon intel·ligent estigui connectat a una xarxa Wi-Fi de 2.4 GHz.
- Open the Gree+ app and follow the on-screen instructions to add your device.
- The app will guide you through the pairing process, which typically involves putting the unit into Wi-Fi pairing mode (refer to the app or unit display for specific instructions).
Google Home/Alexa Connectivity:
Once connected to the Gree+ app, you can integrate your unit with Google Home or Amazon Alexa for voice control. Follow the instructions within the Google Home or Alexa app to link your Gree+ account.
G10 Inverter Technology
The G10 Inverter technology in your Gree VIREOGEN3 system provides energy efficiency and consistent comfort by precisely controlling the compressor speed. This eliminates the frequent on/off cycles of conventional systems, resulting in quieter operation and stable room temperatures.
Manteniment
Regular maintenance ensures the longevity and efficient operation of your mini split system. Always disconnect power to the unit before performing any maintenance.
Neteja del filtre d'aire
The indoor unit's air filters should be cleaned regularly, typically every 2-4 weeks, depending on usage and air quality.
- Obriu el panell frontal de la unitat interior.
- Traieu amb cura els filtres d'aire.
- Wash the filters with lukewarm water and a mild detergent, or vacuum them to remove dust.
- Deixeu que els filtres s'assequin completament abans de tornar-los a instal·lar.
- Tanqueu el panell frontal de manera segura.
Outdoor Unit Maintenance
Periodically inspect the outdoor unit:
- Ensure the area around the outdoor unit is clear of debris, leaves, and other obstructions to maintain proper airflow.
- Clean the outdoor coil fins gently with a soft brush or water hose if they appear dirty. Avoid bending the fins.
- Comproveu si hi ha sorolls o vibracions inusuals.
Atenció Professional
It is recommended to have your system professionally inspected and serviced by a licensed HVAC technician annually. This includes checking refrigerant levels, electrical connections, and overall system performance.
Resolució de problemes
Abans de contactar amb el servei tècnic, torneu aview els següents problemes i solucions habituals:
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén | Sense alimentació, piles del comandament a distància esgotades, interruptor automàtic saltat. | Comproveu el subministrament d'alimentació, substituïu les piles del comandament a distància i reinicieu l'interruptor automàtic. |
| Refrigeració/calefacció insuficient | Dirty air filters, blocked outdoor unit, wrong mode selected, temperature setting too high/low. | Clean air filters, clear obstructions, select correct mode, adjust temperature. |
| Soroll inusual de la unitat | Loose parts, fan obstruction, refrigerant issues. | Check for loose parts or obstructions. If noise persists, contact a qualified technician. |
| Fuita d'aigua de la unitat interior | Clogged drain line, improper installation. | Check and clear drain line. If issue persists, contact a qualified technician. |
| Problemes de connectivitat Wi-Fi | Contrasenya Wi-Fi incorrecta, problemes amb el router, unitat massa lluny del router. | Verify password, restart router, ensure unit is within Wi-Fi range. |
If these steps do not resolve the issue, please contact a licensed HVAC professional for assistance.
Especificacions
The following table outlines the key specifications for the Gree VIREOGEN3 12,000 BTU Mini Split Air Conditioner Heat Pump:
| Característica | Detall |
|---|---|
| Marca | GREE |
| Número de model | VIREOGEN3 |
| Capacitat de refrigeració | 12,000 BTU |
| Valoració SEER | 25 |
| Voltage | 208/230 volts |
| Mètode d'instal·lació | Sistema dividit |
| Sound Level (Outdoor) | 56 decibels |
| Característiques especials | Remote Controlled, Built-in Wi-Fi, G10 Inverter Technology, Google Home/Alexa Connectivity |
| Tipus de refrigerant | R 410A |
| Dimensions de la unitat interior (12,000 BTU) | 33" x 11" x 8" |
| Outdoor Unit Dimensions (12,000 BTU) | 33" x 23" x 12" |

Image: Icons representing key features and certifications: 5-year limited warranty, WiFi Ready, Heating & Cooling, AHRI Certified, G10 Inverter Technology, Intertek ETL Listed, Energy Star.

Image: Table showing indoor and outdoor unit measurements for various BTU capacities of the Vireo+ Single series, including the 12,000 BTU model.

Image: An efficiency scale gauge indicating "Ultra" for the product's performance, ranging from Low to Superior.
Garantia i Suport
Garantia del fabricant
Gree provides a manufacturer's warranty for this product:
- Parts: 5-year limited warranty on parts.
- Compressor: 7-year limited warranty on the compressor.
Important: To be eligible for warranty coverage, installation must be performed by a state-licensed HVAC contractor.
Atenció al client
For technical assistance, warranty claims, or further inquiries, please contact Gree customer support or your licensed HVAC installer. Refer to the official Gree weblloc web per obtenir la informació de contacte més actualitzada.





