vretti V330M

VRETTI Thermal Receipt Printer User Manual

Model: V330M

1. Producte acabatview

The VRETTI V330M is a high-speed 80mm direct thermal receipt printer designed for various point-of-sale (POS) environments, including kitchens, restaurants, retail stores, and hotels. It features multiple connectivity options (USB, Serial, LAN) and supports ESC/POS commands for broad compatibility. The printer includes an auto-cutter and a wall-hanging design for flexible installation.

VRETTI V330M Thermal Receipt Printer with a receipt coming out

Image: The VRETTI V330M thermal receipt printer, showing a printed receipt emerging from the top slot. A roll of thermal paper is visible next to the printer.

2. Contingut del paquet

Si us plau, verifiqueu que tots els elements siguin presents al paquet:

  • 1 x VRETTI Thermal Receipt Printer (V330M)
  • 1 x adaptador de corrent
  • 1 x cable d'alimentació
  • 1 x CD (for Windows driver)
  • 1 x Paper Roll Shaft
  • 1 x Thermal Paper Roll (for testing)
  • 1 x cable USB
  • 1 cable sèrie
  • 1 x Manual d'usuari
Diagram showing all components included in the VRETTI printer package

Image: A visual representation of all items included in the VRETTI thermal receipt printer package, numbered for easy identification.

3. Instruccions de configuració

3.1 Càrrega de paper tèrmic

  1. Open the printer cover by pressing the release button or lever.
  2. Insert the thermal paper roll into the paper compartment, ensuring the paper feeds from the bottom and the leading edge is straight. The paper width supported is 80mm, with a printing width of 72mm.
  3. Estireu una petita quantitat de paper per treure-la del tallador.
  4. Tanqueu la coberta de la impressora fermament fins que encaixi al seu lloc.
VRETTI printer with its cover open, showing the paper roll compartment and indicating 80mm paper width

Image: The VRETTI thermal receipt printer with its top cover open, illustrating the correct placement of an 80mm thermal paper roll. Text overlays indicate "Support Paper Width 80mm" and "Printing width 72mm".

3.2 Connexió de la impressora

The VRETTI V330M printer supports USB, Serial, and LAN connections.

posterior view of the VRETTI printer showing its various ports: Power, Cash Drawer, LAN, Serial, and USB

Imatge: Una part posterior detallada view of the VRETTI thermal receipt printer, highlighting its multiple interface ports: Power Port, Cash Drawer Port, LAN Port, Serial Port, and USB Port.

  • Connexió d'alimentació: Connect the power adapter to the printer's power port and then plug the power cord into an electrical outlet.
  • Connexió USB: Connecteu un extrem del cable USB al port USB de la impressora i l'altre extrem a l'ordinador.
  • Connexió en sèrie: Connect one end of the serial cable to the printer's serial port and the other end to your computer's serial port.
  • Connexió LAN: Connecteu un cable Ethernet des del port LAN de la impressora al vostre encaminador o commutador de xarxa.
  • Connexió al calaix d'efectiu: If using a cash drawer, connect its cable to the printer's cash drawer port.

3.3 Instal·lació del controlador

The printer supports Windows, Mac, and Linux operating systems.

VRETTI printer next to a tablet, with icons for Windows, Mac OS, and Linux indicating compatibility

Image: The VRETTI thermal receipt printer positioned next to a tablet, with icons representing Windows, Mac OS, and Linux, signifying its broad operating system compatibility.

  • Windows: Insert the provided CD into your computer and follow the on-screen instructions to install the printer driver.
  • Mac/Linux: Drivers for Mac and Linux systems are not included on the CD. Please contact VRETTI customer support or visit the official VRETTI website to download the appropriate drivers.

4. Funcionament de la impressora

Once the printer is connected and drivers are installed, it is ready for operation. The V330M features a high printing speed of up to 260mm/s and an automatic cutter.

Two close-up images of the VRETTI printer, one highlighting the maximum printing speed of 260mm/s and the other showing the auto-cutter mechanism

Image: Two detailed views of the VRETTI thermal receipt printer. The left image emphasizes its maximum printing speed of 260mm/s, while the right image showcases its automatic cutter feature.

  • Ensure the printer is powered on. The power switch is typically located on the side or front of the unit.
  • From your POS software or application, select the VRETTI V330M printer as your default receipt printer.
  • Initiate a print command from your software. The printer will automatically print the receipt and cut the paper.
  • The printer uses direct thermal printing technology, eliminating the need for ink cartridges or ribbons.

5. Manteniment

Un manteniment regular garanteix un rendiment òptim i allarga la vida útil de la impressora.

  • Neteja del capçal d'impressió:
    • Apagueu la impressora i desconnecteu el cable d'alimentació.
    • Obriu la coberta de la impressora.
    • Feu servir un bastonet de cotó lleugeramentampened with isopropyl alcohol to gently wipe the thermal print head (the dark strip across the top of the paper path). Allow it to dry completely before closing the cover and powering on.
  • Neteja del rodet de la platina:
    • With the printer off, gently wipe the rubber platen roller with a soft, lint-free cloth dampamb alcohol isopropílic.
  • Neteja exterior: Wipe the exterior of the printer with a soft, dry cloth. Do not use abrasive cleaners or solvents.
  • Paper Dust Removal: Periodically remove any paper dust or debris from the paper compartment.

6. Solució De Problemes

This section addresses common issues you might encounter with your VRETTI thermal receipt printer.

ProblemaCausa possibleSolució
La impressora no s'encén.Power cord not connected; power outlet issue; power adapter fault.Ensure power cord is securely connected. Test the power outlet. Check power adapter for damage.
No s'imprimeix o la sortida és en blanc.Paper loaded incorrectly (upside down); out of paper; print head dirty; driver issue.Reload paper correctly (thermal side facing print head). Replace paper roll. Clean the print head. Reinstall printer driver.
Mala qualitat d'impressió (descolorit, línies).Dirty print head; low quality thermal paper; print head damage.Clean the print head. Use high-quality thermal paper. If problem persists, contact support.
Impressora no reconeguda per l'ordinador.Loose cable connection; incorrect driver; port issue.Check USB/Serial/LAN cable connections. Ensure correct driver is installed for your OS. Try a different port.
El tallador automàtic no funciona.Paper jam; cutter mechanism obstructed; cutter worn out.Clear any paper jams. Inspect cutter for obstructions. If cutter is worn (rated for 1.5 million cuts), contact support.

7. Especificacions

Key technical specifications for the VRETTI V330M Thermal Receipt Printer:

CaracterísticaDetall
ModelV330M
Tecnologia d'impressióTèrmica directa
Velocitat d'impressió (monocrom)Fins a 260 mm/s
Resolució d'impressió203 ppp
Amplada del paper80 mm (3 1/8 polzades)
Amplada d'impressió72 mm
InterfíciesUSB, Serial (RS232), LAN (Ethernet)
Vida útil del tallador automàtic1.5 milió de retallades
Compatibilitat de sistemes operatiusWindows, Mac, Linux (ESC/POS command support)
Dimensions (L x A x A)19 x 14 x 14 cm (aprox. 7.5 x 5.5 x 5.5 polzades)
Pes1 kg (aprox. 2.2 lliures)
Característiques especialsWall-hanging design, Cash drawer support

8. Garantia i Suport

For warranty information and technical support, please refer to the contact details provided in your product packaging or visit the official VRETTI website. Ensure you have your model number (V330M) and purchase details ready when contacting support.

Contacte del fabricant:

  • Correu electrònic: support@vretti.net
  • Place of Business: Plant No.504, 5th Floor, Building 4, No.611&613, Huayu Road Xiangzhou District Zhuhai Guangdong, China

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