1. Introducció
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your AMANA K-Series PTAC (Packaged Terminal Air Conditioner) model PTC123K35AXXX. This unit is designed to provide 12,000 BTU of cooling and 3.5 kW of heating, making it suitable for conditioning spaces up to 550 sq. ft. It features a through-the-wall installation design and incorporates advanced technologies for enhanced control and quiet operation.
Key features include Digismart Technology for energy management, integrated Bluetooth and RF connectivity for simplified setup and control via the Amana brand mobile app, and an ultra-quiet two-fan design with a Sound Transmission Class (STC) rating of 29. The unit is designed and assembled in the U.S.A. and offers an EER value of up to 14.0.
2. Informació de seguretat
Llegiu totes les instruccions abans d'utilitzar. Si no es segueixen aquestes instruccions, es poden produir danys materials, lesions personals o la mort.
- Seguretat elèctrica: Ensure the unit is connected to a properly grounded 230V, 20 Amp electrical outlet. Do not use extension cords. All electrical work must be performed by a qualified electrician in accordance with local and national electrical codes.
- Instal·lació: Installation must be performed by qualified personnel. Improper installation can result in electric shock, fire, or water leakage.
- Manteniment: Disconnect power before performing any maintenance or cleaning. Do not attempt to repair the unit yourself. Contact qualified service personnel for repairs.
- Ventilació: Ensure proper airflow around the unit. Do not block air intake or exhaust vents.
- Refrigerant: This unit contains R410-A refrigerant. Servicing involving refrigerant must be performed by certified technicians.
3. Producte acabatview
The AMANA K-Series PTAC PTC123K35AXXX is a robust and efficient climate control solution. Its design focuses on quiet operation, energy efficiency, and modern control capabilities.
Components i característiques:
- Unitat principal: The primary housing containing all operational components.
- Filtres d'aire: Easily accessible polypropylene intake air filters for maintaining air quality.
- Components interns: Includes compressor, evaporator, condenser coils, and fans.
- Cable d'alimentació: Equipped with a 6-20 P plug for 230V, 20 Amp servei elèctric.
- Digismart Technology: Enables centralized control and energy cost reduction for multiple units.
- Bluetooth and RF Connectivity: Facilitates wireless communication with wall thermostats and the Amana brand mobile app.
- Funcionament silenciós: Two-fan design and improved materials reduce operating noise and external sound transmission (STC 29).

Figura 3.1: global view of the AMANA K-Series PTAC unit.

Figura 3.2: Frontal view of the PTAC unit, showing the accessible air filters at the top.
4. Configuració i instal·lació
Proper installation is crucial for the performance and longevity of your PTAC unit. It is strongly recommended that installation be performed by a qualified HVAC technician.
Requisits d'instal·lació:
- Sleeve and Rear Grille: New installations require a compatible PTAC sleeve and a rear grille. These items are no inclòs with the unit and must be purchased separately. The unit fits a standard PTAC sleeve size of 42" (Width) x 16 1/16" (Height) x 14 1/8" (Depth).
- Connexió elèctrica: The unit requires a 230V, 20 Amp dedicated circuit. The power cord is equipped with a 6-20 P plug. Ensure the electrical outlet is correctly installed and grounded.
- Termostat: This K-Series unit requires a wired or wireless wall thermostat for operation. The unit itself does not feature an integrated control pad.
- Aplicació mòbil: Initial setup and configuration, including accessing advanced features and diagnostics, are performed using the Amana brand mobile app via Bluetooth connectivity.
Passos d'instal·lació (Resum: consulteu la guia d'instal·lació completa per obtenir més informació):
- Install the PTAC sleeve and rear grille into the wall opening according to their respective instructions.
- Carefully slide the PTC123K35AXXX unit into the installed sleeve.
- Connect the power cord to the dedicated 230V, 20 Amp sortida.
- Install and connect the wired or wireless wall thermostat.
- Download the Amana brand mobile app and follow the in-app instructions to pair with the unit via Bluetooth for initial configuration and settings.

Figura 4.1: Els 20 Amp power plug (NEMA 6-20P) required for the unit.
5. Instruccions de funcionament
The AMANA K-Series PTAC PTC123K35AXXX is controlled externally through a wall thermostat or the Amana brand mobile app.
Mètodes de control:
- Wall Thermostat: Use the connected wired or wireless wall thermostat to set desired temperature, operating mode (Cooling, Heating, Fan Only), and fan speed. Refer to your thermostat's specific instructions for detailed operation.
- Amana Brand Mobile App: Download the official Amana brand mobile app to your smartphone or tablet. Connect to the unit via Bluetooth or RF for comprehensive control. The app allows you to:
- Adjust temperature and operating modes.
- Configure unit settings.
- Access advanced features.
- Perform troubleshooting and diagnostics.
Modes de funcionament:
- Refrigeració: Provides air conditioning to lower room temperature.
- Calefacció: Utilizes the 3.5 kW electric heater to raise room temperature.
- Només ventilador: Fa circular l'aire sense escalfar ni refredar.
- Reinici automàtic: La unitat es reiniciarà automàticament amb la configuració anterior després d'un tall d'alimentaciótage.
- Control de descongelació: Manages defrost cycles during heating operation to maintain efficiency.
6. Manteniment
Regular maintenance ensures optimal performance and extends the lifespan of your AMANA PTAC unit.
Neteja de filtres:
The unit is equipped with a polypropylene intake air filter. Clean the filter regularly, typically every 2-4 weeks, or more frequently depending on usage and air quality.
- Desconnecteu l'alimentació: Always turn off the unit and disconnect power before accessing the filter.
- Elimina el filtre: Locate and carefully remove the intake air filter(s) from the top of the unit (refer to Figure 3.2).
- Neteja el filtre: Wash the filter with warm, soapy water. Rinse thoroughly and allow it to air dry completely before reinstallation. Do not use harsh chemicals or abrasive cleaners.
- Reinstal·la el filtre: Once dry, carefully slide the filter back into its position.
Neteja general:
- Netegeu l'exterior de la unitat amb un damp drap. No ruixeu aigua directament sobre la unitat.
- Ensure the condensate drain pan is clear of debris to prevent overflow.
Servei professional:
It is recommended to have the unit inspected and serviced by a qualified HVAC technician annually to ensure optimal performance and address any potential issues with internal components, refrigerant levels, or electrical connections.

Figure 6.1: Internal components of the PTAC unit, including the compressor and copper coils. Professional servicing is required for these parts.
7. Solució De Problemes
Abans de contactar amb l'atenció al client, review els següents problemes i solucions habituals.
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén | No power; Thermostat not connected/powered; Unit not properly seated in sleeve. | Check power supply and circuit breaker. Ensure thermostat is powered and communicating. Verify unit is fully inserted into the sleeve. |
| La unitat no refreda/escalfa eficaçment | Dirty air filter; Blocked air vents; Incorrect thermostat setting; Refrigerant leak (cooling); Heater malfunction (heating). | Clean air filter. Ensure no obstructions to airflow. Verify thermostat settings. For refrigerant or heater issues, contact a qualified technician. |
| Thermostat pairing issues | Incorrect pairing procedure; Signal interference; Thermostat battery low. | Refer to the Amana brand mobile app or thermostat manual for pairing instructions. Ensure thermostat batteries are fresh. Reduce potential interference. |
| Soroll inusual durant el funcionament | Components solts; Obstrucció del ventilador; Problema amb el compressor. | Disconnect power and inspect for loose parts or obstructions. If noise persists or is severe, contact a qualified technician. |
For advanced diagnostics and troubleshooting, utilize the Amana brand mobile app, which can provide detailed information about unit status and error codes. If issues persist after attempting these solutions, contact AMANA customer support or a certified service technician.
8. Especificacions
| Especificació | Detall |
|---|---|
| Marca | AMANA |
| Informació del model | PTC123K35AXXX |
| Capacitat de refrigeració | 12,000 BTU (1 tones) |
| Capacitat de calefacció | 3.5 kW |
| Voltage | 230 Volts |
| Wattage | 3.5 KW (Heater) |
| Eficiència | High (EER up to 14.0) |
| Tipus d'instal·lació | A través del mur |
| Dimensions del producte | 14 "P x 42" W x 16" H |
| Pes de l'article | 120 lliures |
| Refrigerant | R410-A |
| Tipus de filtre | Polypropylene intake air filter |
| Característiques especials | Auto Restart, Defrost Control, Front Desk Control, Remote Controlled, Wi-Fi Option, Cooling, Heating, Electric Heater, Universal Size, Anti Corrosion Design. 24V option |
| Dispositius compatibles | DS01G, DSA01NM, MMW-2, PHWT-A150H, PHWT-A200 |
| Tipus de material | Aluminum, Copper, Galvanized Steel, Plastic and Insulation Materials, Polypropylene |
9. Garantia i Suport
For specific warranty information regarding your AMANA K-Series PTAC PTC123K35AXXX, please refer to the warranty card included with your product or visit the official AMANA weblloc. Els termes de la garantia solen cobrir defectes de fabricació i poden variar.
If you require technical assistance, have questions about operation, or need to schedule service, please contact AMANA customer support. Have your model number (PTC123K35AXXX) and serial number ready when you call.
AMANA Customer Support: Refer to your product documentation or the AMANA weblloc web per obtenir informació de contacte actualitzada.





