Poly Edge E220 IP Desk Phone User Manual

1. Introducció

The Poly Edge E220 is a versatile IP desk phone designed for modern office environments, offering advanced communication features. It supports up to 16 lines with 4-line keys and includes integrated Bluetooth for seamless mobile phone and headset pairing. This manual provides detailed instructions for setup, operation, and maintenance of your device.

Imatge: Frontal view of the Poly Edge E220 IP Desk Phone, showcasing its display, keypad, and handset.

2. Què hi ha a la caixa

Si us plau, verifiqueu que tots els components següents estiguin inclosos al vostre paquet:

• Poly Edge E220 IP Desk Phone Unit
• Telèfon
• Cable de bobina de l'auricular
• Cat5E Ethernet Cable
• Integrated Wall Mount (pre-attached or separate)
• Base Base

Note: A power supply is NOT included with this renewed product and must be acquired separately if Power over Ethernet (PoE) is not available.

3. Característiques del producte

• 4-Line Keys: Supports up to 16 lines for flexible call management.
• Bluetooth integrat: Allows for seamless pairing with mobile phones and Bluetooth headsets.
• Pantalla d'alta resolució: Provides clear visibility for call information and menu navigation.
• Veu HD: Delivers superior audio quality for clearer conversations.
• Multi-Line Operation: Manage multiple active calls simultaneously.
• Capacitat de trucada de conferència: Supports 3-way conferencing.

4. Configuració i instal·lació

4.1 Assembling the Phone

1. Attach the Base Stand: Align the tabs on the base stand with the slots on the back of the phone unit. Slide the stand into place until it clicks securely.
2. Connect the Handset: Plug one end of the coil cord into the handset and the other end into the handset port on the side of the phone unit.

4.2 Connexió dels cables

Locate the ports on the back and side of the phone unit.

Imatge: Lateral view of the Poly Edge E220 IP Desk Phone, highlighting the various connection ports and the adjustable stand.

1. Connexió de xarxa: Connect one end of the Cat5E Ethernet cable to the LAN port on the phone and the other end to your network switch or router. If your network provides Power over Ethernet (PoE), the phone will power on automatically.
2. Power Connection (if no PoE): If PoE is not available, connect an appropriate power adapter (not included) to the power port on the phone and then to a power outlet.
3. Connexió d'auriculars opcional: If using a wired headset, connect it to the dedicated headset port.

4.3 Encès inicial

Once connected, the phone will power on and begin its boot sequence. This may take a few moments. The display will show the Poly logo, followed by network configuration and registration status. If prompted, enter your network credentials or contact your IT administrator for setup assistance.

5. Instruccions de funcionament

5.1 Fer i rebre trucades

• Per fer una trucada: Pick up the handset, press the Speaker button, or press a line key. Dial the number and press the Dial soft key or wait for the call to connect.
• Per respondre una trucada: Pick up the handset, press the Speaker button, or press the flashing line key.
• Per finalitzar una trucada: Replace the handset, or press the End Call soft key.

Image: A man engaged in a phone call using the Poly Edge E220 IP Desk Phone in a professional office environment.

5.2 Ús del Bluetooth

The Poly Edge E220 allows you to pair your mobile phone or Bluetooth headset for enhanced flexibility.

1. Activa el Bluetooth: Navigate to the phone's menu, select Settings, then Bluetooth, and ensure Bluetooth is enabled.
2. Emparellar un dispositiu: Put your Bluetooth device (mobile phone or headset) into pairing mode. On the phone, select 'Add New Device' or 'Scan for Devices'. Select your device from the list and follow the on-screen prompts to complete pairing.
3. Connexió: Once paired, your device should automatically connect when in range. You can manually connect/disconnect from the Bluetooth menu.

Image: A woman working at a desk, utilizing the Poly Edge E220 IP Desk Phone alongside her laptop, demonstrating its integration into a modern workspace.

5.3 Funcions avançades

• Manteniu: During a call, press the Hold soft key to place the call on hold. Press it again to resume.
• Transferència: During a call, press the Transfer soft key, dial the new number, and then press Transfer again to complete.
• Conferència: During an active call, press the Conference soft key, dial the number of the third party, and then press Conference again to join all parties.
• Correu de veu: Press the Voicemail button to access your voicemail messages.

6. Manteniment

To ensure the longevity and optimal performance of your Poly Edge E220 IP Desk Phone, follow these maintenance guidelines:

• Neteja: Feu servir un drap suau, sec i sense borrissol per netejar la superfície i la pantalla del telèfon. Per a marques difícils, fregueu lleugerament.ampen the cloth with water. Avoid using harsh chemicals, abrasive cleaners, or aerosol sprays.
• Medi ambient: Mantingueu el telèfon en un lloc sec, allunyat de la llum solar directa, la calor excessiva i la humitat.
• Gestió de cables: Assegureu-vos que tots els cables estiguin ben organitzats i no estiguin sota tensió per evitar danys als ports o cables.
• Actualitzacions de programari: Periodically check with your IT administrator for available software updates to ensure your phone has the latest features and security enhancements.

7. Solució De Problemes

If you encounter issues with your Poly Edge E220, refer to the table below for common problems and solutions.

If the problem persists after attempting these solutions, please contact your IT department or the product support team for further assistance.

8. Especificacions

Key technical specifications for the Poly Edge E220 IP Desk Phone:

9. Garantia i Suport

As a renewed product, the Poly Edge E220 IP Desk Phone typically comes with a limited warranty provided by the refurbisher or seller. Please refer to your purchase documentation for specific warranty terms and conditions. For technical support, troubleshooting beyond this manual, or warranty claims, please contact the seller or your IT administrator.