1. Introducció
This manual provides comprehensive instructions for the installation, operation, maintenance, and troubleshooting of your ecobee Smart Video Doorbell Camera (Wired). Please read this manual thoroughly before installation and use to ensure proper functionality and safety.
Imatge 1.1: Frontal view of the ecobee Smart Video Doorbell Camera (Wired).
The ecobee Smart Video Doorbell Camera is designed to provide enhanced security and convenience for your home. It features a 1080p HD camera with HDR, night vision, two-way talk, and advanced detection capabilities for people and packages. The device is wired for continuous power and designed for outdoor use, with robust weather resistance.
2. Contingut del paquet
Verifiqueu que tots els components siguin presents al paquet abans de començar la instal·lació:
- Càmera de timbre intel·ligent ecobee
- Mounting Plates (various options)
- 2x Wire Extenders
- Adaptador de timbre
- Connectors de filferro
- Cargols
- Clau Allen
Image 2.1: All components included in the ecobee Smart Video Doorbell Camera package.
3. Configuració i instal·lació
The ecobee Smart Video Doorbell Camera requires existing doorbell wiring for power. Professional installation is recommended if you are unfamiliar with electrical wiring.
3.1 Comprovació de compatibilitat
- Existing Wired Doorbell: Ensure you have a functional existing wired doorbell system.
- Transformer Requirements: The doorbell is designed to work with a transformer rated for 16 a 24 VAC i 10 VA minimum. If your transformer voltage is lower than 16 volts, the doorbell may not power on.
Image 3.1: Compatibility check for existing doorbell, transformer, and ecobee app download.
3.2 Passos d'instal·lació
- Download the ecobee App: Download the ecobee app from your device's app store. The app provides a guided installation process.
- Apagar: Turn off power to your existing doorbell system at the circuit breaker.
- Treure el timbre antic: Traieu amb cura el botó del timbre actual.
- Install Chime Adapter: Follow the in-app instructions to install the chime adapter to your indoor chime unit.
- Muntar el timbre de la porta: Use the provided mounting plates and screws to securely attach the ecobee Smart Video Doorbell Camera to your doorframe or wall.
- Connexió de cable: Connect the doorbell wires to the ecobee doorbell using the provided wire connectors and extenders if necessary.
- Encès: Resta l'alimentació al disjuntor.
- Configuració dins l'aplicació: Complete the setup process within the ecobee app to connect your doorbell to your Wi-Fi network and configure settings.
Image 3.2: The ecobee app provides a guided installation experience.
4. Instruccions de funcionament
Once installed and configured, your ecobee Smart Video Doorbell Camera offers various features for home security and communication.
4.1 Viu View i Xerrada bidireccional
Access a live 1080p HD video feed of your front door through the ecobee app on your smartphone or tablet. Utilize the two-way talk feature to communicate with visitors from anywhere.
Image 4.1: Live view and two-way talk functionality via the ecobee app.
4.2 Motion, Person, and Package Detection
Receive real-time notifications on your phone for motion, person, and package detection. Customize activity zones within the app to focus alerts on specific areas of interest, reducing unnecessary notifications. Package detection requires an ecobee Smart Security subscription.
Image 4.2: The doorbell camera features accurate person, package, and object detection.
4.3 Wide Field of View
The doorbell camera provides an expansive 175° vertical and 187° diagonal field of view, allowing you to see visitors and packages from head-to-toe, even those placed directly at your door.
Image 4.3: Head-to-toe view of your front door through the ecobee app.
4.4 Visió nocturna
The camera is equipped with night vision capabilities, providing clear visibility up to 30 feet in low-light conditions.
4.5 Integració de la llar intel·ligent
The ecobee Smart Video Doorbell Camera works with Amazon Alexa, Google Home, and Apple HomeKit compatible speakers. You can also view and talk to visitors live through your ecobee Smart Thermostat Premium. Note that Apple HomeKit Secure Video is not supported.
Image 4.4: Live view integration with ecobee Smart Thermostat Premium.
Image 4.5: Compatibility with major smart home platforms.
5. Manteniment
The ecobee Smart Video Doorbell Camera is designed for durability and minimal maintenance.
5.1 Resistència a la intempèrie
The device is IP65 waterproof and dust-protected, capable of operating in temperatures ranging from -25°C to 45°C (-13°F to 113°F). This ensures reliable performance in various weather conditions.
Image 5.1: The doorbell camera is designed to withstand various weather conditions.
5.2 Actualitzacions de programari
The Smart Doorbell Camera receives automatic software upgrades, ensuring access to the newest features and performance enhancements over time.
5.3 Neteja
To maintain optimal video quality, periodically clean the camera lens and the doorbell's exterior with a soft, damp tela. Eviteu utilitzar productes químics o materials abrasius.
6. Solució De Problemes
If you encounter issues with your ecobee Smart Video Doorbell Camera, consider the following troubleshooting steps:
- Sense alimentació/No encès: Verify that the power to your doorbell system is on at the circuit breaker. Confirm your transformer meets the 16-24 VAC, 10 VA minimum requirement. Low voltage can prevent the doorbell from powering on.
- No Video/Poor Video Quality: Check your Wi-Fi connection strength at the doorbell location. Ensure the camera lens is clean and free from obstructions.
- Notificacions no rebudes: Confirm that notifications are enabled in the ecobee app settings and on your smartphone/tablet. Check your activity zone settings.
- Problemes de conversa bidireccional: Ensure your device's microphone and speaker are enabled for the ecobee app. Check your internet connection for stability.
- Problemes de connectivitat de l'aplicació: Restart your Wi-Fi router and modem. Close and reopen the ecobee app. If issues persist, try reinstalling the app.
For further assistance, refer to the ecobee support page or contact ecobee customer service.
7. Especificacions
| Número de model | EB-CAMSDB-01 |
| Ús interior/exterior | A l'aire lliure |
| Font d'alimentació | Elèctric amb cable |
| Voltage | 16-24 VAC |
| Wattage | 16 watts |
| Protocol de connectivitat | Wi-Fi, Bluetooth |
| Resolució de captura de vídeo | 1080p |
| Velocitat de fotogrames | 30 fotogrames per segon |
| Viewangle ing | 187 Degrees (Diagonal) |
| Gamma de visió nocturna | 30 peus |
| Temperatura de funcionament | -25 °C a 45 °C (-13 °F a 113 °F) |
| Nivell de resistència a l'aigua | IP65 (Resistent a l'aigua) |
| Dimensions (L x A x A) | 2.5 x 3.5 x 7.5 polzades |
| Pes de l'article | 14.4 unces |
| Dispositius compatibles | Smartphone, Tablet, ecobee Smart Thermostat Premium, Amazon Alexa, Google Home, Apple HomeKit |
| Característiques especials | 2-Way Audio, HD Resolution, Night Vision, Noise Reduction, Time-Lapse, Brightness Control |
8. Informació de la garantia
The ecobee Smart Video Doorbell Camera (Wired) comes with a Garantia del fabricant de 3 anys. For details regarding warranty claims and coverage, please visit the official ecobee weblloc o contacteu amb el servei d'atenció al client.
9. Support and Privacy
9.1 Atenció al client
For technical support, product inquiries, or warranty service, please visit the ecobee support website or contact their customer service team. The ecobee app also provides resources and guides.
9.2 ecobee Smart Security Subscription
Enhance your doorbell's capabilities with an ecobee Smart Security subscription. Register your doorbell camera to unlock features such as 24/7 professional monitoring (US only), 30-day video storage, package detection, and rich notifications with image snapshots. A free trial month is typically included upon registration.
9.3 Privacitat de dades
ecobee prioritizes user privacy. Your video content is secured with a two-factor authentication system, and data is encrypted on the device before being sent to the cloud. For more information on ecobee's privacy policy, please visit their official weblloc.
Image 9.1: ecobee's commitment to user privacy and data security.
