Manual d'usuari del sistema TPV Posiflex XT3915 de 15 polzades

1. Introducció

This manual provides detailed instructions for the installation, operation, and maintenance of your Posiflex XT3915 15-inch Point-of-Sale (POS) System. The XT3915 is designed for reliable performance in commercial environments, featuring a fan-free, spill-resistant resistive touchscreen, a Celeron J6412 processor, 4GB RAM, and a 128GB Solid State Drive (SSD) running Windows 10.

Please read this manual thoroughly before operating the device to ensure proper usage and to maximize the lifespan of your system. Keep this manual for future reference.

2. Informació de seguretat

• Font d'alimentació: Use only the power adapter supplied with the system. Using an incorrect adapter may damage the device and void the warranty.
• Ventilació: Ensure adequate ventilation around the system. Do not block ventilation openings.
• Medi ambient: Operate the system in a clean, dry environment. Avoid exposure to extreme temperatures, humidity, dust, and direct sunlight.
• Exposició líquida: While the touchscreen is spill-resistant, avoid direct liquid spills onto the system. In case of a spill, immediately disconnect power and clean with a soft, dry cloth.
• Manteniment: Do not attempt to service the system yourself. Refer all servicing to qualified service personnel.
• Neteja: Disconnect the power cord before cleaning. Use a soft, damp cloth for cleaning the exterior. Do not use liquid or aerosol cleaners.

3. Contingut del paquet

Verifiqueu que tots els elements siguin presents al paquet:

• Posiflex XT3915 POS System Unit
• Adaptador d'alimentació
• Cable d'alimentació
• Manual d'usuari (aquest document)
• (Optional) Peripherals as ordered (e.g., MSR, customer display)

Si falta algun article o està malmès, contacteu immediatament amb el vostre venedor.

4. Producte acabatview

The Posiflex XT3915 is an all-in-one POS terminal featuring a 15-inch resistive touchscreen. Below is an illustration of the system's general appearance.

Figura 4.1: Davant view of the Posiflex XT3915 15-inch POS System. The image displays the sleek, all-in-one design with the 15-inch touchscreen mounted on a stable base.

4.1. Components del sistema

• 15-inch Resistive Touchscreen: Primary user interface for input and display.
• Integrated Base: Provides stability and houses internal components.
• Botó d'encesa: Located typically on the side or rear of the unit.
• Ports d'E/S: Various ports for connecting peripherals (USB, LAN, Serial, VGA/HDMI, Power Input). Refer to the rear panel for specific port locations.

5. Configuració

5.1. Desembalatge i col·locació

1. Carefully remove the POS system from its packaging.
2. Place the system on a stable, flat surface, ensuring adequate space for ventilation.
3. Keep the packaging materials for future transport or storage.

5.2. Connexió de perifèrics

Connect necessary peripherals such as a barcode scanner, receipt printer, cash drawer, or external keyboard/mouse to the appropriate ports on the rear of the system. Ensure all connections are secure.

5.3. Connexió d'alimentació

1. Connecteu el cable d'alimentació a l'adaptador d'alimentació.
2. Plug the power adapter's DC output connector into the power input port on the POS system.
3. Connecteu el cable d'alimentació a una presa elèctrica amb connexió a terra.

5.4. Engegada inicial

Press the power button, usually located on the side or rear of the unit. The system will boot up, and the Windows 10 operating system will load. Follow any on-screen prompts for initial Windows setup if applicable.

6. Instruccions de funcionament

6.1. Funcionament de la pantalla tàctil

The XT3915 features a resistive touchscreen. Use a finger or a stylus for input. Light pressure is sufficient for touch recognition.

• Toca: Equivalent a un clic del ratolí.
• Mantén premut: Equivalent a un clic amb el botó dret.
• Arrossega: Move an item across the screen.

6.2. Windows 10 Interface

The system runs on Windows 10. Familiarize yourself with the standard Windows interface for navigation, application management, and system settings. Specific POS software operation will depend on the installed application.

6.3. Shutting Down the System

Per apagar correctament el sistema, feu clic al botó Comença button in Windows, then select Poder, i tria Apagueu. Do not power off the system by simply unplugging it or holding the power button, as this can lead to data corruption.

7. Manteniment

7.1. Cleaning the System

• Pantalla: Utilitzeu un drap suau i sense pelusa dampened with a non-abrasive screen cleaner or water. Do not spray cleaner directly onto the screen.
• Casing: Netegeu l'exterior casing amb un suau, damp tela. Eviteu productes químics agressius o materials abrasius.
• Ventilació: Periodically check and clean any ventilation openings to prevent dust buildup, which can affect performance and lifespan.

7.2. Actualitzacions de programari

Regularly update your Windows 10 operating system and any installed POS software to ensure optimal performance, security, and compatibility. Follow the instructions provided by Microsoft and your software vendor for updates.

7.3. Còpia de seguretat de dades

It is highly recommended to regularly back up critical data to an external storage device or cloud service to prevent data loss in case of system failure.

8. Solució De Problemes

This section addresses common issues you might encounter with your Posiflex XT3915 POS system.

• El sistema no s'encén:
  • Check if the power cord is securely connected to the system and the electrical outlet.
  • Verify that the power adapter is functioning correctly.
  • Proveu una presa de corrent diferent.
• Touchscreen is unresponsive or inaccurate:
  • Assegureu-vos que la pantalla estigui neta i lliure de residus.
  • Reinicieu el sistema.
  • If the issue persists, touchscreen calibration may be required (refer to Windows settings or contact support).
• Peripherals are not detected:
  • Verify that the peripheral is correctly connected to the appropriate port.
  • Check the peripheral's power supply.
  • Install or update the necessary drivers for the peripheral.
  • Reinicieu el sistema.
• System is slow or freezes:
  • Tanca les aplicacions innecessàries.
  • Check for sufficient free space on the 128GB SSD.
  • Executeu una anàlisi de virus.
  • Assegureu-vos que Windows i els controladors estiguin actualitzats.
  • Reinicieu el sistema.

If you encounter issues not covered here or if troubleshooting steps do not resolve the problem, please contact your vendor or Posiflex technical support.

9. Especificacions

Below are the technical specifications for the Posiflex XT3915 POS System:

10. Garantia i Suport

For warranty information, please refer to the warranty card included with your product or contact your point of purchase. Posiflex products typically come with a manufacturer's warranty covering defects in materials and workmanship.

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact your authorized Posiflex dealer or the customer support provided by MOBI PRINT, the brand under which this product is sold.

When contacting support, please have your product model number (XT3915) and serial number ready.