Introducció
This user manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your ENGWE M20 Electric Bike. Please read this manual thoroughly before your first ride and keep it for future reference. Understanding the features and proper handling procedures will ensure a safe and enjoyable riding experience.

Figure 1: The ENGWE M20 Electric Bike, showcasing its robust frame and fat tires.
Informació de seguretat
Your safety is paramount. Always wear a helmet and appropriate safety gear when riding. Adhere to all local traffic laws and regulations. Perform a pre-ride inspection before each use, checking brakes, tires, and battery level.
- Ús del casc: Porteu sempre un casc homologat.
- Comprovació prèvia a la conducció: Inspect tires, brakes, lights, and battery charge before every ride.
- Condicions meteorològiques: Exercise caution when riding in wet or slippery conditions.
- Límit de pes: No supereu el pes màxim recomanat de 264 lliures (120 kg).
- Edat recomanada: This electric bike is designed for adults.
Producte acabatview i Característiques
The ENGWE M20 is a powerful electric bike designed for various terrains, offering a blend of performance and comfort. Key features include:
- Motor potent: Equipped with a 48V/750W brushless motor, peaking at 1000W with 55N.m torque, capable of reaching speeds up to 28 mph.
- Interval estès: Dual battery version offers a maximum range of up to 94 miles (47 miles per battery in assist mode).
- Capacitat tot terreny: Features 20x4.0 inch fat tires and full suspension (front hydraulic and rear air shocks) for smooth rides on diverse surfaces.
- Pantalla LCD intel·ligent: Provides real-time data including power, speed, and mileage.
- Marxes de 7 velocitats: Shimano 7-speed derailleur for flexible riding conditions.
- Seguretat millorada: Dual LED headlights, rear brake lights, and front/rear disc mechanical brakes.
- Lightweight Frame: Constructed from lightweight aluminum alloy.

Figure 2: Illustration of the powerful 1000W peak hub motor, designed for swift acceleration and hill climbing.

Figure 3: Visual representation of the dual battery system, providing an extended range for longer rides.

Figure 4: Diagram highlighting the dual shock systems, including front hydraulic and rear air shocks, for a comfortable riding experience.

Figure 5: The ENGWE M20 electric bike shown navigating different environments, demonstrating its versatility across various terrains.

Figure 6: A summary of the ENGWE M20's key features, including 1000W peak power, 28 MPH max speed, dual suspensions, 94 miles max range, 20x4.0 inch tires, and 48V 26Ah dual batteries.
Configuració
Assemblea
The ENGWE M20 comes 90% pre-assembled. Follow these steps for final assembly:
- Traieu amb cura la bicicleta del seu embalatge.
- Attach the front wheel, ensuring the quick-release skewer is properly secured.
- Install the handlebars, adjusting them to a comfortable riding position.
- Attach the pedals, noting that the left and right pedals are distinct (usually marked L and R).
- Adjust the seat height for optimal comfort and pedaling efficiency.
- Perform a thorough check of all bolts and connections to ensure they are tightened securely.
Càrrega inicial de la bateria
Before your first ride, fully charge the battery. Connect the charger to the bike's charging port and then to a power outlet. The indicator light on the charger will change when charging is complete.
Instruccions de funcionament
Encès/Apagat
Press and hold the power button on the intelligent LCD display to turn the bike on or off.
Modes de conducció
The ENGWE M20 offers multiple riding modes:
- Mode d'assistència al pedaleig (PAS): The motor provides assistance as you pedal. Adjust the assist level using the controls on the handlebar.
- Mode elèctric pur: Feu servir l'accelerador per impulsar la bicicleta sense pedalar.
- Mode manual: Aneu amb bicicleta com una bicicleta tradicional sense assistència motoritzada.
Funcions de pantalla LCD
The intelligent LCD display shows real-time information:
- Velocitat actual
- Nivell de bateria
- Quilometratge (comptaquilòmetres/viatge)
- Nivell d'assistència al pedal
- Estat dels fars

Figure 7: Close-up of the intelligent LCD display, providing clear real-time riding data.
Canvi de marxa
The bike is equipped with a Shimano 7-speed derailleur. Use the twist grip shifter on the handlebar to change gears according to terrain and desired speed.

Figure 8: The Shimano 7-speed gear shifter, allowing for smooth and accurate gear changes.
Manteniment
Regular maintenance ensures the longevity and safe operation of your ENGWE M20 Electric Bike.
- Cura de la bateria:
- Carregueu la bateria regularment, fins i tot si no l'esteu fent servir, per mantenir-ne el bon estat.
- Eviteu esgotar completament la bateria.
- Guardeu la bateria en un lloc fresc i sec.
- Pressió dels pneumàtics: Check tire pressure before each ride. Maintain recommended PSI for optimal performance and safety. The 20x4.0 inch fat tires require specific pressure.
- Frens: Regularly inspect brake pads for wear and ensure proper brake lever tension. The dual disc mechanical brakes should provide smooth stopping power.
- Neteja: Netegeu la bicicleta amb un damp drap. Eviteu rentar directament els components elèctrics a alta pressió.
- Lubricació: Lubricate the chain and other moving parts periodically.
- Elements de fixació: Periodically check and tighten all bolts and nuts, especially after the first few rides.
Taillight Replacement Guide
This video demonstrates the process of replacing the taillight on your ENGWE M20 Electric Bike.
Video 1: Instructions on how to replace the taillight of the ENGWE M20 electric bike. This video guides you through loosening screws, disconnecting the old taillight cable, installing the new taillight, reconnecting the cable, and testing the new light.
Resolució de problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La bicicleta no s'encén. | Bateria no carregada o no connectada correctament. | Ensure battery is fully charged and securely seated. Check all electrical connections. |
| El motor no ajuda. | Pedal assist level too low, throttle not engaged, or sensor issue. | Increase pedal assist level. Ensure throttle is fully engaged. Check for any loose sensor cables. |
| Els frens es noten febles. | Worn brake pads or loose brake cable. | Inspect brake pads and replace if worn. Adjust brake cable tension. Consult a professional if unsure. |
| Sorolls inusuals durant la conducció. | Components solts, cadena seca o fregament de pneumàtics. | Check all fasteners. Lubricate the chain. Inspect tires for rubbing against the frame or fenders. |
Especificacions
Detailed technical specifications for the ENGWE M20 Electric Bike:
| Especificació | Detall |
|---|---|
| Tipus de bicicleta | Bicicleta elèctrica |
| Nom del model | ENGWE M20 |
| Motor | 48V/750W Brushless (1000W Peak) |
| Velocitat màxima | 28 mph |
| Torque | 55 Nm |
| Bateria | 48V 26Ah (Dual Battery version) |
| Interval màxim | Up to 94 miles (assist mode) |
| Mida de la roda | 20 polzades (pneumàtics gruixuts de 4.0") |
| Material del marc | Aliatge d'alumini |
| Tipus de suspensió | Dual (Front Hydraulic, Rear Air Shocks) |
| Nombre de velocitats | 7 |
| Estil de fre | Disc (Front & Rear Mechanical) |
| Pes de l'article | 41.5 quilograms (aprox. 91.5 lliures) |
| Recomanació de pes màxim | 264 lliures (120 kg) |
| Components inclosos | Kickstand, Mudguard, Tool Kit |
| Certificacions | UL 2849 Certified/GCC/GCC-CPSC-16CFR1512 |

Figure 9: Dimension reference for the ENGWE M20 electric bike, including height, length, and recommended rider height range.
Garantia i Suport
The ENGWE M20 Electric Bike comes with a comprehensive warranty and dedicated customer support.
- Garantia: A one-year warranty is provided on motors, batteries, and controllers. The manufacturer warranty is 2 years.
- Atenció al client: For any assistance, questions, or concerns, please contact the professional customer support team via email. Refer to your purchase documentation for specific contact details.
- Recursos en línia: Visit the official ENGWE store for additional information and resources: ENGWE Store.





