EKSA H5

EKSA Wireless Headset H5 User Manual

Model: H5

Marca: EKSA

1. Introducció

Thank you for choosing the EKSA Wireless Headset H5. This headset is designed to provide clear communication and comfortable wear for various professional environments, including office work, call centers, and trucking. It features AI noise-cancelling technology, dual connectivity options (Bluetooth and USB dongle), and extended battery life. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.

2. Contingut del paquet

Si us plau, verifiqueu que tots els elements siguin presents al vostre paquet:

  • EKSA Wireless Headset H5
  • Dongle USB
  • Base de càrrega
  • Cable de càrrega USB-C
  • Manual d'usuari

3. Producte acabatview

Familiarize yourself with the components of your EKSA Wireless Headset H5.

EKSA Wireless Headset H5 with Charging Base and USB Dongle
The EKSA Wireless Headset H5 shown with its charging base and USB dongle, illustrating the complete product package.
Diagram of EKSA H5 Headset controls and features
Detailed diagram highlighting the headset's controls, including the mute button, 270° mic arm, multi-function button, volume controls, Type-C charging port, charging contacts, Bluetooth & charging indicator, stretchable band, and breathable ear cushion.

4. Configuració

4.1 Càrrega dels auriculars

Els auriculars admeten dos mètodes de càrrega:

  • Càrrega directa: Connect the USB-C charging cable directly to the headset's Type-C port and a power source.
  • Base de càrrega: Place the headset onto the included charging base. Ensure the charging contacts align. Connect the charging base to a power source using the USB-C cable.
Two different charging methods for the EKSA H5 headset
Illustration showing both cable charging directly to the headset and inductive charging via the charging stand.

A full charge takes approximately 1.5 hours. The headset provides up to 25 hours of talk time and 45 hours of music playback at 70% volume.

Battery life indicators for EKSA H5 headset
Visual representation of the headset's battery performance: 45 hours music time, 25 hours talk time (at 70% volume), and 1.5 hours charging time.

4.2 Connexió mitjançant un dongle USB

For PC and laptop connections, the USB dongle provides a stable wireless link.

  1. Insert the USB dongle into an available USB port on your PC or laptop.
  2. The LED indicator on the dongle will turn solid blue when successfully paired with the headset.
  3. On your PC/laptop, navigate to Configuració > So.
  4. Set EKSA Telecom H5 as both the input and output device.
USB Dongle inserted into a laptop
A close-up image of the USB dongle inserted into a laptop's USB port, indicating wireless connectivity.

4.3 Connexió mitjançant Bluetooth 5.0

The headset can connect to mobile phones, tablets, and other Bluetooth-enabled devices.

  1. Ensure the headset is powered on and in pairing mode (the Bluetooth indicator will flash).
  2. Al dispositiu mòbil, aneu a Settings > Bluetooth & other devices.
  3. Seleccioneu "Afegeix Bluetooth o un altre dispositiu" i buscar "EKSA Telecom H5".
  4. Seleccioneu EKSA Telecom H5 emparellar.
  5. Once connected, set EKSA Telecom H5 as the input and output device in your device's sound settings.
Diagram showing dual connection modes for EKSA H5 headset
An illustration demonstrating the two connection modes: Bluetooth for smartphones and tablets, and USB dongle for PCs and laptops.
Bluetooth and USB Dongle dual connections for EKSA H5 headset
A visual guide showing how the headset can connect to a smartphone via Bluetooth and a laptop via the USB dongle simultaneously.

4.4 Meeting Application Settings

For applications like Zoom or Skype:

  • In the application's audio/video settings, select EKSA Telecom H5 as both the microphone and speaker.
Connection settings for PC and meeting apps with EKSA H5 headset
Flowchart illustrating the steps for PC connection via USB dongle or Bluetooth, and settings for Zoom/Skype and other meeting applications.

5. Instruccions de funcionament

5.1 Controls bàsics

  • Encès/apagat: Manteniu premut el botó multifunció.
  • Augment de volum / pista següent: Press the '+' button. Hold for next track.
  • Baixada de volum / pista anterior: Press the '-' button. Hold for previous track.
  • Respondre/Finalitzar la trucada: Press the Multi-Function Button during an incoming call or active call.
  • Rebutja la trucada: Press and hold the Multi-Function Button during an incoming call.
  • Silenciar/activar el micròfon: Press the Mute Button located on the microphone arm.

5.2 Com portar els auriculars

The headset is designed for comfort and flexibility:

  • The microphone arm can be rotated up to 270 degrees, allowing you to wear the headset on either your left or right ear.
  • Ajusteu la diadema per a un ajustament segur i còmode.
EKSA H5 headset being worn on both left and right ears
An image demonstrating the headset's flexibility, showing it worn comfortably on both the left and right ears, thanks to its 270° rotatable microphone.

5.3 AI Noise Cancelling Microphone

The headset features an AI-powered Environmental Noise Cancelling (ENC) microphone with a Qualcomm chip. This technology intelligently suppresses up to 99.6% of environmental noise, ensuring your voice is clear during calls, even in noisy environments.

AI Noise Cancelling technology diagram for EKSA H5 headset
A diagram illustrating how the AI Environmental Noise Cancellation works, showing an omnidirectional microphone collecting voice and background noise, an ENC chip with AI algorithm filtering sounds, and a Qualcomm chip ensuring stable connection and clear voice output.
People using EKSA H5 headset with AI noise cancellation
An image depicting individuals using the EKSA H5 headset in an office setting, highlighting the effectiveness of the AI-powered environmental noise cancellation microphone in reducing ambient noise for clear communication.

6. Manteniment

Per garantir la longevitat i el rendiment òptim dels vostres auriculars:

  • Netegeu els auriculars regularment amb un drap suau i sec.
  • Eviteu exposar els auriculars a temperatures extremes, humitat o llum solar directa.
  • No utilitzeu netejadors abrasius ni dissolvents.
  • Store the headset in a cool, dry place when not in use, preferably on its charging base or in a protective case.

7. Solució De Problemes

ProblemaCausa possibleSolució
Els auriculars no s'encenenBateria baixaCharge the headset using the USB-C cable or charging base.
No hi ha so/el micròfon no funcionaNot connected or incorrect audio settingsEnsure the headset is paired via Bluetooth or dongle. Check your device's sound settings to confirm "EKSA Telecom H5" is selected as input/output.
Poor sound quality/intermittent connectionOut of range, interference, or low batteryMove closer to the connected device (within 10 meters). Avoid strong electromagnetic interference. Charge the headset.
No es pot emparellar per BluetoothHeadset not in pairing mode or device already connectedEnsure the headset is in pairing mode (flashing indicator). Disconnect from any other devices. Restart Bluetooth on your device.
AI Noise Cancelling not effectivePosició del micròfonEnsure the microphone is positioned correctly near your mouth for optimal voice pickup and noise suppression.

8. Especificacions

CaracterísticaDetall
Nom del modelH5
Tecnologia de connectivitatWireless (Bluetooth 5.0, USB Dongle)
abast sense filsFins a 10 metres
Durada de la bateria (música)Fins a 45 hores (amb un 70% de volum)
Durada de la bateria (xerrada)Fins a 25 hores (amb un 70% de volum)
Temps de càrregaAprox. 1.5 hores
Control de sorollActive Noise Cancellation (AI Environmental Noise Cancelling)
Micròfon270° Rotatable, AI ENC
PesApprox. 75g (headset only) / 0.54 kg (packaged)
MaterialMetall, plàstic
Components inclososCharging Base, USB Dongle
Interval de freqüència20 Hz - 20,000 Hz

9. Garantia i Suport

EKSA products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official EKSA website. For technical support, troubleshooting assistance, or any inquiries, please contact EKSA customer service through their official channels. You can find contact information on the EKSA weblloc web o a través de la vostra plataforma de compra.

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