1. Introducció
Thank you for choosing the EKSA Wireless Headset H5. This headset is designed to provide clear communication and comfortable wear for various professional environments, including office work, call centers, and trucking. It features AI noise-cancelling technology, dual connectivity options (Bluetooth and USB dongle), and extended battery life. This manual provides detailed instructions for setup, operation, maintenance, and troubleshooting to ensure optimal performance.
2. Contingut del paquet
Si us plau, verifiqueu que tots els elements siguin presents al vostre paquet:
- EKSA Wireless Headset H5
- Dongle USB
- Base de càrrega
- Cable de càrrega USB-C
- Manual d'usuari
3. Producte acabatview
Familiarize yourself with the components of your EKSA Wireless Headset H5.


4. Configuració
4.1 Càrrega dels auriculars
Els auriculars admeten dos mètodes de càrrega:
- Càrrega directa: Connect the USB-C charging cable directly to the headset's Type-C port and a power source.
- Base de càrrega: Place the headset onto the included charging base. Ensure the charging contacts align. Connect the charging base to a power source using the USB-C cable.

A full charge takes approximately 1.5 hours. The headset provides up to 25 hours of talk time and 45 hours of music playback at 70% volume.

4.2 Connexió mitjançant un dongle USB
For PC and laptop connections, the USB dongle provides a stable wireless link.
- Insert the USB dongle into an available USB port on your PC or laptop.
- The LED indicator on the dongle will turn solid blue when successfully paired with the headset.
- On your PC/laptop, navigate to Configuració > So.
- Set EKSA Telecom H5 as both the input and output device.

4.3 Connexió mitjançant Bluetooth 5.0
The headset can connect to mobile phones, tablets, and other Bluetooth-enabled devices.
- Ensure the headset is powered on and in pairing mode (the Bluetooth indicator will flash).
- Al dispositiu mòbil, aneu a Settings > Bluetooth & other devices.
- Seleccioneu "Afegeix Bluetooth o un altre dispositiu" i buscar "EKSA Telecom H5".
- Seleccioneu EKSA Telecom H5 emparellar.
- Once connected, set EKSA Telecom H5 as the input and output device in your device's sound settings.


4.4 Meeting Application Settings
For applications like Zoom or Skype:
- In the application's audio/video settings, select EKSA Telecom H5 as both the microphone and speaker.

5. Instruccions de funcionament
5.1 Controls bàsics
- Encès/apagat: Manteniu premut el botó multifunció.
- Augment de volum / pista següent: Press the '+' button. Hold for next track.
- Baixada de volum / pista anterior: Press the '-' button. Hold for previous track.
- Respondre/Finalitzar la trucada: Press the Multi-Function Button during an incoming call or active call.
- Rebutja la trucada: Press and hold the Multi-Function Button during an incoming call.
- Silenciar/activar el micròfon: Press the Mute Button located on the microphone arm.
5.2 Com portar els auriculars
The headset is designed for comfort and flexibility:
- The microphone arm can be rotated up to 270 degrees, allowing you to wear the headset on either your left or right ear.
- Ajusteu la diadema per a un ajustament segur i còmode.

5.3 AI Noise Cancelling Microphone
The headset features an AI-powered Environmental Noise Cancelling (ENC) microphone with a Qualcomm chip. This technology intelligently suppresses up to 99.6% of environmental noise, ensuring your voice is clear during calls, even in noisy environments.


6. Manteniment
Per garantir la longevitat i el rendiment òptim dels vostres auriculars:
- Netegeu els auriculars regularment amb un drap suau i sec.
- Eviteu exposar els auriculars a temperatures extremes, humitat o llum solar directa.
- No utilitzeu netejadors abrasius ni dissolvents.
- Store the headset in a cool, dry place when not in use, preferably on its charging base or in a protective case.
7. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| Els auriculars no s'encenen | Bateria baixa | Charge the headset using the USB-C cable or charging base. |
| No hi ha so/el micròfon no funciona | Not connected or incorrect audio settings | Ensure the headset is paired via Bluetooth or dongle. Check your device's sound settings to confirm "EKSA Telecom H5" is selected as input/output. |
| Poor sound quality/intermittent connection | Out of range, interference, or low battery | Move closer to the connected device (within 10 meters). Avoid strong electromagnetic interference. Charge the headset. |
| No es pot emparellar per Bluetooth | Headset not in pairing mode or device already connected | Ensure the headset is in pairing mode (flashing indicator). Disconnect from any other devices. Restart Bluetooth on your device. |
| AI Noise Cancelling not effective | Posició del micròfon | Ensure the microphone is positioned correctly near your mouth for optimal voice pickup and noise suppression. |
8. Especificacions
| Característica | Detall |
|---|---|
| Nom del model | H5 |
| Tecnologia de connectivitat | Wireless (Bluetooth 5.0, USB Dongle) |
| abast sense fils | Fins a 10 metres |
| Durada de la bateria (música) | Fins a 45 hores (amb un 70% de volum) |
| Durada de la bateria (xerrada) | Fins a 25 hores (amb un 70% de volum) |
| Temps de càrrega | Aprox. 1.5 hores |
| Control de soroll | Active Noise Cancellation (AI Environmental Noise Cancelling) |
| Micròfon | 270° Rotatable, AI ENC |
| Pes | Approx. 75g (headset only) / 0.54 kg (packaged) |
| Material | Metall, plàstic |
| Components inclosos | Charging Base, USB Dongle |
| Interval de freqüència | 20 Hz - 20,000 Hz |
9. Garantia i Suport
EKSA products come with a standard manufacturer's warranty. For specific warranty details, please refer to the warranty card included in your package or visit the official EKSA website. For technical support, troubleshooting assistance, or any inquiries, please contact EKSA customer service through their official channels. You can find contact information on the EKSA weblloc web o a través de la vostra plataforma de compra.





