1. Informació important de seguretat
Please read and understand this entire owner's manual, including all safety information, before plugging in or using this product. Failure to do so could result in fire, electric shock, or serious personal injury.
- Always plug the fireplace directly into a wall outlet/receptacle. An extension cord or relocatable power tap (outlet/power strip) should never be used.
- No feu funcionar cap escalfador amb un cable o endoll danyats ni després que l’escalfador funcioni malament, s’hagi caigut o s’hagi danyat de qualsevol manera.
- No utilitzar a l'aire lliure.
- Aquest escalfador no està dissenyat per utilitzar-lo en banys, zones de bugaderia i llocs interiors similars. No ubiqui mai l'escalfador on pugui caure a una banyera o un altre recipient d'aigua.
- Per desconnectar l'escalfador, apagueu els controls i, a continuació, traieu l'endoll de la presa.
- No introduïu ni deixeu que entrin objectes estranys a cap obertura de ventilació o d'escapament, ja que això podria provocar una descàrrega elèctrica o incendi, o danyar l'escalfador.
- Per evitar un possible incendi, no bloquegeu de cap manera les entrades d'aire o l'escapament. No l'utilitzeu en superfícies toves, com un llit, on les obertures es poden bloquejar.
- This heater has overheating protection. Overheating protection automatically shuts the heater off if the internal temperature gets too hot.
- The TURBRO Eternal Flame heater is CSA certified to be safe for use in North America.
2. Producte acabatview
The TURBRO Eternal Flame electric fireplace logs provide the ambiance of a real fire without the hassle of wood, smoke, or ash. This unit features realistic flames, infrared heating, and convenient controls.

Image: TURBRO Eternal Flame Electric Fireplace Logs with features including well-crafted resin pinewood, 3 flame brightness, thermostatic control, full function remote, timer, and CSA certification.
Característiques principals:
- Realistic Flames: Enjoy the visual appeal of dancing flames with adjustable brightness levels.
- Calefacció per infrarojos: Provides efficient and supplemental warmth for areas up to 1000 sq. ft.
- Comandament a distància: Conveniently adjust settings from anywhere in the room.
- Termostat: Maintain your desired room temperature automatically.
- Funció de temporitzador: Set the unit to operate for a specific duration.
- Protecció contra el sobreescalfament: Apagada automàtica per a una major seguretat.
3. Configuració i instal·lació
The TURBRO Eternal Flame electric fireplace logs are designed for easy setup with no assembly required.
- Col·locació: Place the electric log insert into your existing fireplace opening or a suitable mantel. Ensure there is adequate clearance around the unit for proper ventilation.
- Connexió d'alimentació: Plug the unit directly into a standard 120V AC wall outlet. Do not use extension cords or power strips.
- Ús inicial: The unit is ready for operation once plugged in.

Image: Product dimensions showing 9.1"D x 23"W x 13"H, with a 6 ft cord length and US Standard 3-Pin Plug.
4. Instruccions de funcionament
4.1. Controls
The fireplace logs can be operated using either the included remote control or the manual control panel located on the unit.

Image: Multi-function control panel with buttons for On/Off, Temperature, Timer, Flame Effect, and Flame Brightness, alongside the remote control.
4.2. Encendre/apagar
- Premeu el botó Botó d'encesa (usually marked with a circle and vertical line) on the remote or the control panel to turn the unit on or off.
4.3. Flame Effects
The flame effect can be used independently of the heating function.
- Brillantor de la flama: Utilitza el Flame Brightness button (often marked with a light bulb or sun icon) on the remote or control panel to cycle through 3 adjustable brightness levels.
- Efecte de flama: Some models may offer different flame color effects. Refer to your remote or control panel for a dedicated Flame Effect button (often marked with a flame icon) to cycle through available options.

Image: Visual representation of three distinct flame brightness levels (Level 1, Level 2, Level 3).
4.4. Funcions de calefacció
The infrared quartz heater provides supplemental heat. The heater operates quietly.

Image: Close-up of the infrared heating element, highlighting features like overheating protection, CSA certification, and heating coverage up to 1000 sq. ft.
- Activa la calor: Premeu el botó Botó de calor (often marked with a thermometer icon) on the remote or control panel to turn the heater on.
- Ajustar la temperatura: Utilitza el Fletxes amunt/avall (or dedicated temperature buttons) on the remote or control panel to set your desired temperature. The unit will maintain this temperature automatically.
4.5. Funció de temporitzador
Set the unit to automatically turn off after a specified period.

Image: Digital display showing the timer setting, indicating the unit can be set to turn off automatically.
- Premeu el botó Botó del temporitzador (often marked with a clock icon) on the remote or control panel to cycle through available timer settings (e.g., 30 minutes, 1 hour, up to 8 hours).
5. Manteniment
Regular maintenance ensures optimal performance and longevity of your electric fireplace logs.
- Neteja: Desendolleu sempre la unitat abans de netejar-la. Feu servir un drap suau iamp drap per netejar les superfícies exteriors. No utilitzeu netejadors ni esprais abrasius.
- Ventilació: Ensure that the air intake and exhaust vents are not blocked by dust, lint, or other obstructions. Periodically clean these areas with a soft brush or vacuum cleaner.
- Emmagatzematge: If storing the unit for an extended period, unplug it and store it in a cool, dry place.
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La unitat no s'encén. | Not plugged in, power outlet malfunction, power button not pressed. | Ensure unit is securely plugged into a working 120V outlet. Press the power button on the unit or remote. |
| Heater stops working or unit shuts off automatically. | S'ha activat la protecció contra el sobreescalfament. | Unplug the unit, wait 20-30 minutes for it to cool down, then plug it back in. Ensure vents are not blocked. |
| El comandament a distància no funciona. | Dead batteries, remote not aimed correctly, obstruction. | Replace remote batteries. Ensure there are no obstructions between the remote and the unit's sensor. |
| Display shows 'E3' error code. | Internal sensor error or overheating. | Unplug the unit for 20-30 minutes. If the error persists, contact customer support. |
7. Especificacions
| Característica | Detall |
|---|---|
| Marca | TURBRO |
| Nom del model | Eternal Flame Infrared Electric Fireplace Logs |
| Número de model | EF23-PB |
| Font d'alimentació | Elèctric amb cable |
| Dimensions del producte | 9.1 "P x 23" W x 13" H |
| Material | Metall |
| Sortida de calor | 4777 unitats tèrmiques britàniques |
| Cobertura de calefacció | 1000 peus quadrats |
| Pes de l'article | 15.8 lliures |
| Certificació | Certificat CSA |
8. Garantia i Suport
This TURBRO Eternal Flame Electric Fireplace Log Heater comes with a Limited Warranty. For detailed warranty information, please refer to the warranty card included with your product or visit the official TURBRO weblloc.
If you encounter any issues or have questions regarding your product, please contact TURBRO Customer Support:
- Weblloc: www.turbo.com
- Correu electrònic: support@turbro.com (example)
- Telèfon: 1-800-XXX-XXXX (ex.ample)





