1. Introducció
The Dune HD Premier 4K Pro is a versatile media player designed to deliver a premium entertainment experience. It combines the functionality of an Android TV 11 streaming box with advanced media playback capabilities, supporting up to 4K D Vision and ATM-os. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device to ensure optimal performance.
2. Contingut del paquet
Si us plau, verifiqueu que tots els elements que s'enumeren a continuació estiguin inclosos al vostre paquet:
- Dune HD Premier 4K Pro Media Player
- Font d'alimentació
- Cable HDMI
- Bluetooth Remote Control with Microphone
- 2 piles AAA (per al comandament a distància)
- Guia d'inici ràpid

Figure 2.1: Package Contents as listed on the product box.
3. Producte acabatview
Familiarize yourself with the main components and ports of your Dune HD Premier 4K Pro.
3.1. Device Front and Rear Panels

Figura 3.1: Frontal view of the Dune HD Premier 4K Pro and its remote control. The front panel features a digital display.

Figure 3.2: Rear panel connections. From left to right: DC 12V power input, Gigabit LAN port, HDMI Output, Optical S/PDIF, and a Reserved port.
3.2. Side Panels and Remote Control

Figure 3.3: Side panel with two USB 3.0 host ports and one USB 3.0 slave port.

Figure 3.4: The included Bluetooth remote control features dedicated buttons for popular streaming services like YouTube, Prime Video, and Netflix, along with voice control functionality.
4. Configuració
Follow these steps to set up your Dune HD Premier 4K Pro for the first time.
4.1. Connexió del dispositiu
- Connexió d'alimentació: Connect the power supply to the DC 12V input port on the rear of the device, then plug it into a power outlet.
- Connexió HDMI: Use the provided HDMI cable to connect the HDMI Output port on the media player to an HDMI input on your TV or AV receiver.
- Connexió de xarxa (opcional): For wired internet, connect an Ethernet cable from your router to the Gigabit LAN port on the media player. For Wi-Fi, you will configure it during the initial setup.
- Dispositius USB (opcionals): Connect any external USB storage devices (e.g., flash drives, external HDDs) to the USB 3.0 host ports.
4.2. Initial Boot-Up and Remote Pairing
- Engegueu el televisor i seleccioneu l'entrada HDMI correcta.
- The Dune HD Premier 4K Pro will automatically power on.
- Seguiu les instruccions que apareixen a la pantalla per a la configuració inicial, inclosa la selecció d'idioma i la configuració de xarxa.
- The remote control should automatically pair via Bluetooth. If not, follow the on-screen prompts or refer to the Quick Start Guide for manual pairing instructions.
4.3. Installing Applications
The device runs on Android TV 11. You can download and install various streaming applications (e.g., Netflix, Amazon Prime Video, Disney+, Apple TV+, HBO Max) from the Google Play Store. The advanced Dune HD media center software can also be installed for enhanced local media playback and management.
5. Instruccions de funcionament
This section covers the basic operation of your media player.
5.1. Navegació i interfície d'usuari
- Use the directional pad and 'OK' button on the remote to navigate through the Android TV interface.
- The 'Home' button returns you to the main Android TV home screen.
- El botó "Enrere" permet tornar a la pantalla o al menú anterior.
5.2. Serveis de transmissió en temps real
Launch your preferred streaming applications from the home screen or app drawer. Log in with your account credentials to access content in up to 4K D Vision and ATM-os quality.
5.3. Local Media Playback
The Dune HD Premier 4K Pro supports a wide range of video and audio file formats, including MKV, MPEG-TS, ISO, VOB, AVI, MOV, MP4, FLAC, Doby, and DTS. You can play media from connected USB drives, network shares, or an internally installed 2.5" HDD/SSD.
- D Vision Playback: Suporta Profiles 5, 7 (MEL and FEL), and 8 across various containers (ISO, movie folder structure, MKV, MP4, M2TS).
- Descodificació d'àudio: Comprehensive support for MPEG-1/2, AAC, LPCM, FLAC, Vorbis, WavPack, APE, ALAC, SACD DSD, multichannel PCM (up to 7.1), Doby and DTS formats.
5.4. Chromecast integrat
Utilize the powerful Chromecast built-in feature to cast content from your compatible mobile devices or computer directly to your TV via the media player.
5.5. Control per veu
Press the dedicated microphone button on your remote control to activate voice commands. You can search for content, open apps, control playback, and more using your voice.
6. Manteniment
Un manteniment adequat garanteix la longevitat i el rendiment òptim del vostre dispositiu.
6.1. Neteja
Wipe the device with a soft, dry cloth. Do not use liquid cleaners or abrasive materials, as they may damage the surface.
6.2. Actualitzacions de programari
Periodically check for system updates via the Android TV settings menu. Keeping your device's software up-to-date ensures you have the latest features, performance improvements, and security patches.
6.3. HDD Installation (Optional)
The Dune HD Premier 4K Pro features a 2.5" HDD rack for internal storage. Refer to the detailed user guide (PDF) for instructions on safely installing or removing an HDD/SSD.
7. Solució De Problemes
If you encounter issues with your Dune HD Premier 4K Pro, refer to the following common problems and solutions. For more detailed troubleshooting, consult the official Guia de resolució de problemes (PDF).
| Problema | Causa possible | Solució |
|---|---|---|
| Sense poder | Cable d'alimentació no connectat; problema amb la presa de corrent. | Ensure power cable is securely connected to the device and a working power outlet. |
| Sense sortida de vídeo | Incorrect HDMI input selected on TV; faulty HDMI cable; device not powered on. | Select correct HDMI input on TV. Try a different HDMI cable. Ensure device is powered on. |
| Sense sortida d'àudio | Volume too low; incorrect audio settings; faulty HDMI cable. | Increase volume on TV/receiver. Check audio output settings on the device. Try a different HDMI cable. |
| El comandament a distància no respon | Piles baixes/descarregades; comandament a distància no emparellat. | Replace AAA batteries. Re-pair the remote control following initial setup instructions. |
| Problemes de connectivitat de xarxa | Wi-Fi signal weak; incorrect network settings; router issue. | Check Wi-Fi signal strength. Verify network settings. Restart your router and the media player. |
| Stuttering playback | Network bandwidth issues; corrupted file; outdated firmware. | Ensure stable internet connection for streaming. Try a different file. Check for firmware updates. |
8. Especificacions
Detailed technical specifications for the Dune HD Premier 4K Pro:
- Número de model: Premier 4K Pro (D-1002)
- Sistema operatiu: Android TV 11
- Processador: Amlogic S905X4-K Quad-Core 64-bit
- RAM: 4 GB
- Memòria flaix: 32 GB
- Emmagatzematge: 2.5" HDD/SSD rack (internal), USB 3.0 host ports
- Còdecs de vídeo: AV1, VP9 Profile 2, H.265, H.264, MPEG-2, MPEG-4, etc.
- Formats de vídeo: MKV, MPEG-TS, MPEG-PS, M2TS, VOB, AVI, MOV, MP4, QT, ASF, WMV, ISO, movie folder structures
- Suport HDR: D Vision (Profiles 5, 7, 8), HDR10+, HDR10
- Descodificació d'àudio: MPEG-1/2 layer I/II/III, AAC, LPCM, FLAC, multichannel FLAC, Vorbis, WavPack, APE, ALAC, SACD DSD, multichannel PCM (up to 7.1), Doby and DTS formats
- Audio Passthrough: D Digital, D Digital Plus, D Digital Plus with Atos, D TrueHD, D TrueHD with Atos, DTS, DTS HD HRA, DTS HD MA, DTS X
- Connectivitat: Gigabit Ethernet (10/100/1000 Mbit/s), Wi-Fi 6 (802.11ax), Bluetooth 5.0
- Ports: HDMI Output, 2x USB 3.0 host, 1x USB 3.0 slave, Optical S/PDIF, DC 12V input
- Dimensions: 8.9 x 6.3 x 1.26 polzades
- Pes: 3.43 lliures
- Potència: 12V DC
9. Garantia i Suport
For warranty information and technical support, please refer to the official Dune HD weblloc o poseu-vos en contacte amb el seu equip d'assistència.
- Oficial Weblloc: www.Dune-HD.com/support
- Suport per correu electrònic: Support@Dune-HD.com
- Guia de l'usuari (PDF): Descarrega la Guia d'usuari
- Guia de resolució de problemes (PDF): Descarrega la guia de resolució de problemes





