Introducció
This manual provides instructions for the Alienware AW520H Wired Gaming Headset. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your device.
The Alienware AW520H headset is designed to deliver precision audio with Hi-Res certified drivers and Dolby Atmos spatial audio support, integrated into a comfortable and adjustable design.
Què hi ha a la caixa
Verifiqueu que tots els components siguin presents al paquet:
- Alienware AW520H Wired Gaming Headset
- Documentació (Manual d'usuari, Informació de garantia)
Producte acabatview
Familiarize yourself with the key components and features of your Alienware AW520H headset.


Característiques principals:
- Hi-Res Certified Drivers: Delivers clear and rich sound across a wide frequency range.
- Dolby Atmos Spatial Audio: Provides precise positional audio for an immersive experience.
- AI-Driven Noise Cancellation Microphone: Retractable boom mic focuses on your voice, reducing ambient noise.
- Disseny còmode: Features soft memory foam ear pads with breathable fabric and an adjustable suspension headband for extended wear.
- AlienFX RGB Lighting: Customizable RGB lighting on the earcups, controllable via Alienware Command Center.
- Connectivitat versàtil: Supports both USB and 3.5mm connections for broad compatibility.
Configuració
Follow these steps to set up your Alienware AW520H headset.
1. Connexió dels auriculars
The AW520H offers flexible connectivity options:
- Conector d'àudio de 3.5 mm: Connect the 3.5mm cable directly to your PC, gaming console controller, or any other compatible device with a 3.5mm audio port. This provides basic audio and microphone functionality.
- Connexió USB: For full functionality, including Dolby Atmos spatial audio and AlienFX RGB lighting customization, connect the headset via USB to your PC. This typically involves using a 3.5mm to USB adapter if your PC does not have a combined audio jack.


2. Software Installation (Optional, for full features)
To unlock the full potential of your headset, including Dolby Atmos and AlienFX RGB lighting customization, install the Alienware Command Center software on your PC. This software allows for personalized audio profiles i efectes d'il·luminació.
- Download the latest version of Alienware Command Center from the official Alienware support weblloc.
- Seguiu les instruccions a la pantalla per completar la instal·lació.
- Connect your headset via USB to ensure it is recognized by the software.
Instruccions de funcionament
Controls d'àudio
The headset features integrated controls for convenient audio management:
- Roda de volum: Located on the earcup, rotate the wheel to increase or decrease the audio volume.
- Botó de silenci del micròfon: Press the button on the earcup to mute or unmute the microphone.

Ús del micròfon
The AW520H features an AI-driven noise-canceling retractable boom microphone:
- Estendre/Retreure: Gently pull the microphone boom out from the earcup to extend it for use. Push it back into the earcup to retract it when not needed.
- Posicionament: Per a una claredat de veu òptima, col·loqueu el micròfon aproximadament a 2,5 cm de la boca.
- Cancel·lació de soroll: The AI-driven noise cancellation automatically works to filter out ambient sounds, focusing on your voice.

Ajustar per comoditat
The headset is designed for comfort during long gaming sessions:
- Suspension Headband: Slide the suspension headband up or down to find the ideal fit for your head size.
- Rotació de l'auricular: The earcups can slightly pivot to conform to the shape of your ears.
- Memory Foam Ear Pads: The soft memory foam ear pads with breathable fabric provide cushioning and ventilation.

AlienFX RGB Lighting
Customize the RGB lighting on your headset using the Alienware Command Center software:
- Obriu Alienware Command Center.
- Navigate to the lighting settings for your AW520H headset.
- Select desired colors, effects, and brightness levels.
- Ensure the headset is connected via USB for lighting customization.
Manteniment
Un manteniment adequat garanteix la longevitat i el rendiment dels auriculars.
- Neteja: Feu servir un drap suau i sec per netejar els auriculars i la diadema. Per a la brutícia persistent, netegeu lleugerament.amp es pot fer servir un drap, però eviteu la humitat excessiva. No utilitzeu productes químics agressius ni netejadors abrasius.
- Emmagatzematge: Store the headset in a clean, dry place away from extreme temperatures and direct sunlight. Retract the microphone when not in use to protect it.
- Cura del cable: Avoid sharp bends or kinks in the audio cable. Do not pull on the cable to disconnect the headset.
- Coixinets per a les orelles: The ear pads are made of breathable fabric and memory foam. While durable, they are not designed for frequent removal. If replacement is needed, consult Alienware support.
Resolució de problemes
If you encounter issues with your Alienware AW520H headset, refer to the following common solutions:
Sense àudio o volum baix
- Comproveu les connexions: Ensure the 3.5mm cable or USB connection is securely plugged into both the headset and your device.
- Nivells de volum: Verify that the volume wheel on the headset is turned up. Check the audio output settings on your PC or console to ensure the headset is selected as the default output device and volume is not muted.
- Programari/Controladors: If connected via USB, ensure Alienware Command Center is installed and updated. Check your operating system's sound settings for driver issues.
- Prova en un altre dispositiu: Connect the headset to a different device (e.g., smartphone, another PC) to determine if the issue is with the headset or the original device.
El micròfon no funciona
- Check Mute Button: Assegureu-vos que el botó de silenciar el micròfon dels auriculars no estigui activat.
- Posició del micròfon: Verify the microphone boom is fully extended and positioned correctly.
- Configuració d'entrada: Check your PC or console's sound input settings to ensure the headset microphone is selected as the default input device. Adjust microphone volume levels.
- Configuració de l'aplicació: Some applications (e.g., Discord, Zoom) have their own microphone settings. Verify the correct microphone is selected within these applications.
- Programari/Controladors: If connected via USB, ensure Alienware Command Center is installed and updated.
AlienFX RGB Lighting Not Working
- Connexió USB: Ensure the headset is connected via USB to your PC. RGB lighting functionality requires a USB connection.
- Alienware Command Center: Verify that Alienware Command Center is installed and running. Check the lighting settings within the software for the headset.
- Actualització de programari: Ensure Alienware Command Center and headset firmware are up to date.
Especificacions
| Característica | Detall |
|---|---|
| Nom del model | AW520H |
| Tecnologia de connectivitat | Wired (USB, 3.5 mm Jack) |
| Tipus de controlador d'àudio | Conductor dinàmic |
| Resposta de freqüència | 40 KHz (40,000 Hz) |
| Impedància | 32 ohms |
| Control de soroll | Active Noise Cancellation (AI-driven for mic) |
| Micròfon | Retractable, Unidirectional |
| Controls | Volume Control, Microphone Mute (On-headset) |
| Col·locació de l'orella | Sobre l'orella |
| Factor de forma | A l'orella |
| Material | Memory foam, breathable fabric |
| Color | Dark Side of the Moon |
| Dimensions del producte | 7.28 x 4.35 x 8.46 polzades |
| Pes de l'article | 11.8 unces |
| Fabricant | Dell |
| Dispositius compatibles | Windows, wired devices |
Garantia i Suport
For warranty information and technical support, please refer to the documentation included with your product or visit the official Alienware support weblloc.
Fabricant: Dell
Número de model: AW520H
Data de primera disponibilitat: 30 de juny de 2023
For further assistance, please contact Alienware customer support through their official channels.





