1. Introducció
Thank you for choosing the IMILAB C20 Pro Home Security Camera. This manual provides detailed instructions for setting up, operating, and maintaining your camera to ensure optimal performance. The C20 Pro offers 2K crystal clear images, 360° free rotation, infrared night vision, human detection, and two-way audio communication for comprehensive home monitoring.

Figure 1.1: IMILAB C20 Pro Home Security Camera
Si us plau, llegiu aquest manual detingudament abans d'utilitzar-lo i conservi'l per a futures consultes.
2. Contingut del paquet
En desempaquetar, comproveu que hi hagi tots els elements següents:
- IMILAB C20 Pro Home Security Camera
- Adaptador d'alimentació
- Cable USB
- Wall Mounting Accessories (screws, wall plugs)
- Manual d'usuari

Figure 2.1: Camera and typical packaging contents. Actual packaging may vary.
3. Producte acabatview
Familiarize yourself with the various components of your IMILAB C20 Pro camera.

Figura 3.1: lateral View

Figura 3.2: Esquena View (showing power port, reset button, and Micro SD card slot)
- Lent: Captura vídeo footage.
- Llum indicadora: Shows camera status (e.g., blue for connected, orange for waiting for connection).
- Micròfon: Per a entrada d'àudio i comunicació bidireccional.
- Ponent: Per a sortida d'àudio i comunicació bidireccional.
- Ranura per a targetes Micro SD: Per a emmagatzematge de vídeo local (admet fins a 64 GB, targeta no inclosa).
- Botó de restabliment: Press and hold to reset the camera to factory settings.
- Port d'alimentació: Es connecta a l'adaptador de corrent.
4. Configuració
Follow these steps to set up your IMILAB C20 Pro camera.
- Download the IMILAB Home App: Cerca 'IMILAB Home' in your smartphone's app store (Google Play Store or Apple App Store) and install the application.
- Crea un compte: Open the IMILAB Home app and follow the on-screen instructions to register a new account or log in if you already have one.
- Enceneu la càmera: Connect the provided USB cable to the camera's power port and the power adapter, then plug the adapter into a power outlet. The camera's indicator light will turn orange and blink, indicating it is ready for connection.
- Afegeix un dispositiu: In the IMILAB Home app, tap the '+' icon to add a new device. Select 'IMILAB C20 Pro' from the list of available devices.
- Connecta't a Wi-Fi: Follow the app's instructions to connect the camera to your 2.4GHz Wi-Fi network. You will be prompted to scan a QR code generated by the app using the camera's lens. Hold your phone approximately 15-20 cm (6-8 inches) from the camera lens until you hear a voice prompt confirming successful scanning.
- Col·locació i instal·lació:
The camera can be placed on a flat surface or mounted on a wall or ceiling. For ceiling mounting, the camera supports inverted installation.

Figura 4.1: Example of Inverted Installation
If mounting, use the provided mounting accessories. Ensure the camera is securely fastened. In the app settings, you can enable 'Inverted Image' if the camera is mounted upside down to correct the video orientation.
5. Instruccions de funcionament
Once your camera is set up, you can access its features through the IMILAB Home app.
5.1 Viu View i control de panoràmica/inclinació
Open the IMILAB Home app and select your C20 Pro camera to view the live feed. You can use the on-screen controls to pan (horizontal) and tilt (vertical) the camera lens, providing a 360° coverage of the area.

Figure 5.1: 360° Free Rotation Capability
5.2 Comunicació d'àudio bidireccional
The camera supports two-way audio, allowing you to speak through the camera and hear audio from its vicinity. Tap the microphone icon in the live view interface to activate this feature.

Figure 5.2: Two-Way Video Talk Feature
5.3 Human Detection & Tracking
The C20 Pro can detect human figures and track their movement within its field of view. Enable this feature in the app settings to receive alerts and automatically record relevant events.
Figure 5.3: Human Detection & Tracking in action
5.4 Visió nocturna infraroja
The camera automatically switches to infrared night vision in low-light conditions, providing clear black-and-white video footage up to a certain distance.
5.5 Enregistrament i emmagatzematge de vídeo
The camera supports continuous recording or event-triggered recording. Footage can be stored on a Micro SD card (purchased separately) or via cloud storage services (subscription may be required). The camera provides 2K (3MP) high-resolution video for detailed monitoring.

Figure 5.4: 2K High Resolution Video Quality
6. Manteniment
Un manteniment regular garanteix la longevitat i el rendiment òptim de la càmera.
- Neteja: Gently wipe the camera lens and body with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials that could damage the surface.
- Actualitzacions de firmware: Periodically check the IMILAB Home app for available firmware updates. Keeping your camera's firmware up-to-date ensures you have the latest features and security enhancements.
- Condicions ambientals: Ensure the camera is used within its specified operating temperature and humidity ranges. Avoid exposing it to extreme temperatures, direct sunlight, or excessive moisture.
7. Solució De Problemes
If you encounter issues with your IMILAB C20 Pro camera, refer to the following common problems and solutions:
| Problema | Causa possible | Solució |
|---|---|---|
| Càmera fora de línia | No power, Wi-Fi disconnected, poor Wi-Fi signal | Check power connection. Restart camera and router. Ensure camera is within Wi-Fi range. |
| No es pot connectar a la Wi-Fi | Incorrect Wi-Fi password, 5GHz network, camera too far from router | Verify Wi-Fi password. Ensure you are connecting to a 2.4GHz network. Move camera closer to router. Reset camera and try again. |
| Poca qualitat de vídeo | Insufficient bandwidth, dirty lens | Check internet speed. Clean the camera lens. Adjust video resolution in app settings. |
| No audio or two-way talk issues | Microphone/speaker blocked, app settings | Ensure nothing is obstructing the microphone or speaker. Check audio settings in the IMILAB Home app. |
| No es reconeix la targeta micro SD | Card not inserted correctly, incompatible card, faulty card | Reinsert the card. Ensure it is a compatible Micro SD card (Class 10 or higher, up to 64GB). Try formatting the card in the app or with a computer. |
If the problem persists after trying these solutions, please contact IMILAB customer support.
8. Especificacions
| Característica | Detall |
|---|---|
| Nom del model | CMSXJ56B C20 Pro |
| Marca | IMILAB |
| Resolució | 3MP (2K) |
| Tecnologia de connectivitat | Sense fil (Wi-Fi de 2.4 GHz) |
| Panorama/inclinació | Rotació lliure de 360° |
| Visió nocturna | Visió nocturna per infrarojos |
| Característiques especials | Human Detection & Tracking, Two-Way Call, Motion & Human Alerts, Sounds Detection, Inverted Installation |
| Opcions d'emmagatzematge | Cloud Storage, Micro SD Card (up to 64GB) |
| Compressió de vídeo | H.265/H.264 |
| Font d'alimentació | Elèctric amb cable |
| Ús recomanat | Seguretat interior |
| Dimensions del producte | 50 x 4999.99 x 50 cm; 250 g |
9. Garantia i Suport
IMILAB products are designed for reliability and performance. For specific warranty information, please refer to the warranty card included with your product or visit the official IMILAB website. For technical support, frequently asked questions, or to report an issue, please contact IMILAB customer service through their official channels.
Oficial Weblloc: www.imilab.com
10. Informació de seguretat
- Do not disassemble, repair, or modify the camera.
- Use only the provided power adapter and cable to avoid damage or fire.
- Mantingueu la càmera allunyada de l'aigua, el foc i les temperatures extremes.
- Eviteu col·locar la càmera a prop de camps electromagnètics forts.
- Assegureu-vos que la càmera estigui instal·lada correctament per evitar que caigui.
- This product is intended for indoor use only, despite some specifications mentioning 'Outdoor' usage, the primary recommended use is 'Indoor Security'.





