1. Introducció i finalview
The HTW Koi Duo electric water heater is designed to provide efficient and reliable hot water for your home. Available in 50, 80, and 100-liter capacities, this model features a compact design with shallow depth, allowing it to fit into various spaces. Its multiposition capability enables both vertical and horizontal installation, offering flexibility for your kitchen or utility room. The Koi Duo incorporates advanced technology, including a double tank system for faster hot water delivery and enhanced energy savings, achieving an energy efficiency rating of B. It also features WiFi connectivity for smart control via a dedicated application.
2. Característiques clau
- Multiposition Installation: Can be installed both vertically and horizontally to adapt to different spaces.
- Connectivitat WiFi: Integrated WiFi for remote control and monitoring via a smartphone application.
- Double Tank System: Provides hot water faster and improves energy efficiency.
- Electronic Anode: Offers enhanced protection for the inner surface of the tank without requiring maintenance.
- Pantalla tàctil digital: Intuitive interface for direct control and temperature adjustment.
- Mode intel·ligent: Analyzes and memorizes user consumption habits to optimize energy savings automatically.
- High-Density Polyurethane Insulation: Ensures excellent thermal retention and durability.
- Dry Overheating Protection: Safety feature to prevent damage from overheating when the tank is dry.
- Anti-freeze Protection: Safeguards the unit in cold environments.
- Energy Efficiency Class B: Designed for reduced energy consumption.
- Armored Resistance: Ensures rapid heat transfer to the water.

3. Informació de seguretat
Please read all safety instructions carefully before installation and operation. Failure to follow these instructions may result in property damage, personal injury, or death.
- Instal·lació professional: Installation must be performed by a qualified technician in accordance with local regulations and codes.
- Seguretat elèctrica: Ensure the unit is properly grounded. Do not use extension cords. Disconnect power before any maintenance or service.
- Pressió de l'aigua: The water heater must be connected to a water supply with appropriate pressure. A safety valve (included) must be installed on the cold water inlet to protect against excessive pressure.
- Configuració de temperatura: Be cautious when setting high temperatures to avoid scalding.
- Nens i persones vulnerables: Aquest aparell no està pensat per ser utilitzat per persones (inclosos nens) amb capacitats físiques, sensorials o mentals reduïdes, o amb manca d'experiència i coneixements, tret que hagin rebut la supervisió o instruccions sobre l'ús de l'aparell per una persona responsable de la seva seguretat.
- Fuga: Regularly inspect the unit for any signs of water leakage. In case of leakage, immediately turn off the water supply and disconnect power.
4. Instal·lació
The HTW Koi Duo water heater offers flexible installation options, supporting both vertical and horizontal mounting. Ensure the chosen location is structurally sound to support the full weight of the water heater when filled with water.
4.1. Dimensions i col·locació
Refer to the diagram below for precise dimensions. Allow adequate clearance around the unit for maintenance and air circulation.

4.2. Components inclosos
The following components are included for installation:
- Electrolytic Sleeves (Manguitos Electrolíticos)
- Safety Valve (Válvula de Seguridad)
4.3. Eines necessàries (no incloses)
A qualified technician will typically require standard plumbing and electrical tools, including but not limited to:
- Trepant i broques
- Measuring tape and level
- Wrenches (adjustable, pipe wrench)
- Tornavisos
- Cinta de tefló o segellador de canonades
- Wall anchors/screws suitable for your wall type
4.4. Mounting the Water Heater
- Marcatge: Use the provided template (if any, or measure directly from the unit) to mark the drilling points for the mounting brackets on the wall. Ensure the marks are level and correctly spaced for either vertical or horizontal orientation.
- Perforació: Drill holes at the marked points using an appropriate drill bit for your wall material.
- Ancoratge: Inseriu ancoratges de paret als forats perforats.
- Suports de muntatge: Secure the mounting brackets firmly to the wall using screws.
- Hanging the Unit: Carefully lift the water heater and hang it onto the secured mounting brackets. Ensure it is stable and securely seated.
4.5. Connexions de fontaneria
- Vàlvula de seguretat: Install the safety valve onto the cold water inlet of the water heater. Use Teflon tape or pipe sealant to ensure a watertight connection.
- Electrolytic Sleeves: Attach the electrolytic sleeves to both the cold and hot water connections of the water heater.
- Línies d'aigua: Connect the cold water supply line to the cold water inlet (typically marked blue or with a blue ring) and the hot water outlet line to the hot water outlet (typically marked red or with a red ring).
- Drenatge: If possible, connect a drain line to the safety valve outlet to direct any pressure relief discharge to a suitable drain.
- Omplir el dipòsit: Before connecting to electrical power, open a hot water faucet in your home and then slowly open the cold water supply valve to the water heater. Allow the tank to fill completely until water flows steadily from the hot water faucet, indicating all air has been purged from the system. Close the hot water faucet.
4.6. Connexió elèctrica
- Font d'alimentació: Connect the water heater to a dedicated, properly grounded electrical circuit as per local electrical codes. The unit operates at 1800 W.
- Tallacircuits: Ensure the circuit breaker for the water heater is in the OFF position during connection.
- Connexió final: Once all plumbing connections are secure and the tank is filled with water, connect the power cord to the electrical outlet or hardwire the unit if required.
5. Instruccions de configuració i funcionament
5.1. Engegada inicial
After completing installation and filling the tank, turn on the circuit breaker to supply power to the water heater. The digital touch display will illuminate.
5.2. Digital Touch Display
The digital touch display allows you to monitor the current water temperature and select various operating modes.
5.3. Control de temperatura
Use the touch controls on the display to adjust the desired water temperature. The display will show the set temperature and the current water temperature.
5.4. Mode intel·ligent
Activate the "Smart Mode" for optimized energy savings. In this mode, the water heater analyzes and memorizes your hot water consumption patterns over approximately 15 days. It then automatically adjusts its heating schedule to ensure hot water is available when needed, while minimizing energy use during off-peak times.
5.5. WiFi Connectivity and App Control
The HTW Koi Duo features integrated WiFi for remote control. Download the dedicated smartphone application (available on Apple Store and Google Play) and follow the in-app instructions to connect your water heater. Through the app, you can:
- Engegueu/apagueu la unitat de forma remota.
- Ajusteu els paràmetres de temperatura.
- Monitoritzar el consum d'energia.
- Programar horaris de calefacció.
- Receive notifications and direct technical support.

6. Manteniment
Regular maintenance ensures the longevity and efficient operation of your HTW Koi Duo water heater. Always disconnect power before performing any maintenance.
- Electronic Anode: The electronic anode provides continuous protection against corrosion and does not require periodic replacement or maintenance, unlike traditional sacrificial anodes.
- Vàlvula de seguretat: Periodically check the safety valve by lifting its lever to ensure it operates freely and discharges water. This helps prevent mineral buildup.
- Neteja: Netegeu l'exterior de l'escalfador d'aigua amb un drap suau i sec.amp tela. No utilitzeu netejadors abrasius ni dissolvents.
- Inspecció professional: It is recommended to have a qualified technician inspect the water heater annually to check for sediment buildup, element condition, and overall system integrity.
7. Solució De Problemes
If you experience issues with your water heater, refer to the following common troubleshooting steps. For complex problems, contact qualified technical support.
- Sense aigua calenta:
- Check if the power supply is connected and the circuit breaker is ON.
- Ensure the water heater is turned ON via the display or app.
- Verify that the temperature setting is appropriate.
- Check if the cold water supply valve is fully open.
- Aigua calenta insuficient:
- Augmenteu la configuració de temperatura.
- Allow more time for the unit to heat water, especially after high demand.
- Ensure "Smart Mode" is not overly restricting heating times if your habits have changed.
- Fuga d'aigua:
- Tanqueu immediatament el subministrament d'aigua i desconnecteu l'alimentació.
- Inspect connections for loose fittings.
- If the leak is from the safety valve, it might be due to excessive pressure; ensure the valve is functioning correctly.
- Contact a qualified technician for repair.
- Problemes de connexió WiFi:
- Ensure your home WiFi network is active and the signal is strong near the water heater.
- Restart your router and the water heater.
- Re-attempt the pairing process through the app.
8. Especificacions
| Característica | Especificació |
|---|---|
| Marca | HTW |
| Model | Koi Duo |
| Capacitat | 100 litres |
| Dimensions (A x A x P) | 121.9 x 53.6 x 30 cm |
| Poder | 1800 W |
| Classe d'eficiència energètica | B |
| Tipus de muntatge | Wall (Vertical and Horizontal) |
| Water Inlet/Outlet Pipe | 1/2 polzada |
| Classificació de protecció | IPX4 |

9. Garantia i Suport
Your HTW Koi Duo electric water heater is designed for durability and long-term performance. For specific warranty terms and conditions, please refer to the warranty card included with your product or contact HTW customer service.
For technical assistance, troubleshooting beyond this manual, or warranty claims, please contact HTW customer support. The integrated WiFi application also provides a direct connection to technical service for convenient support.
Conserveu el tiquet de compra com a comprovant de compra a efectes de garantia.





