1. Introducció
This manual provides comprehensive instructions for the setup, operation, and maintenance of your Xprinter XP-Q801K Thermal Receipt Printer. This printer is designed for efficient and reliable receipt printing in various business environments, featuring high-speed direct thermal printing and a USB interface for easy connectivity.

Figura 1: Frontal view of the Xprinter XP-Q801K Thermal Receipt Printer, showing the paper output slot and control buttons.
2. Configuració
2.1 Desembalatge
Carefully remove the printer and all accessories from the packaging. Verify that all components are present:
- Xprinter XP-Q801K Thermal Receipt Printer
- Adaptador d'alimentació
- Cable USB
- Paper Roll (starter)
- Manual d'usuari (aquest document)
2.2 Connexió de la impressora
Before connecting, ensure the printer is powered off. Locate the ports on the rear of the printer.

Figura 2: posterior view of the printer, highlighting the power, USB, and other interface ports.
- Connectar l'alimentació: Insert the power adapter cable into the printer's power input port (DC 24V/2.5A) and plug the adapter into a suitable electrical outlet (AC 100-240V, 50-60Hz).
- Connectar USB: Connect one end of the provided USB cable to the USB port on the printer and the other end to an available USB port on your computer.
- Cash Drawer (Optional): If using a cash drawer, connect its cable to the cash drawer port (DC 24V/1A) on the printer.
2.3 Loading the Paper Roll
The printer uses 80mm wide thermal paper rolls.
- Open the paper cover by pushing the cover open button (usually located on the side or front).
- Introduïu el rotlle de paper tèrmic amb la superfície d'impressió mirant cap al capçal d'impressió. Assegureu-vos que el rotlle estigui correctament col·locat al compartiment del paper.
- Estireu una petita quantitat de paper per treure-la del tallador.
- Tanqueu la coberta de paper fermament fins que encaixi al seu lloc.

Figura 3: lateral view of the printer, illustrating the paper cover mechanism.
2.4 Instal·lació del controlador
The printer requires a driver to communicate with your computer. Drivers are typically available for Windows, Linux, Android, and Mac operating systems.
- For Windows users, the printer often supports plug-and-play installation or requires a specific Windows driver.
- For Linux, Android, and Mac, SDKs (Software Development Kits) are usually provided for integration.
Consulteu el fabricant website or the included driver CD/USB drive for the latest drivers and installation instructions specific to your operating system.
3. Funcionament de la impressora
3.1 Engegada/apagada
Locate the power switch on the side or rear of the printer. Flip the switch to the 'ON' position to power on the printer. The 'POWER' indicator light will illuminate. Flip to 'OFF' to power down.
3.2 Llums indicadores i botons
The front panel typically features several indicator lights and buttons:
- POTÈNCIA: Indica que la impressora està engegada.
- ERROR: Illuminates or flashes to indicate an error condition (e.g., paper out, print head overheating, cutter error).
- PAPER: Indicates that the paper roll is low or out.
- Botó FEED: Press to manually feed paper. Hold to perform a self-test print (if supported by model).
3.3 Impressió bàsica
Once the printer is connected and drivers are installed, you can print receipts from your POS software or application. Ensure the printer is selected as the default or active printer in your system settings.
The printer supports various print speeds up to 300 mm/s and automatic paper cutting after each print job.
4. Manteniment
Un manteniment regular garanteix un rendiment òptim i allarga la vida útil de la impressora.
4.1 Neteja del capçal d'impressió
The print head should be cleaned regularly, especially if print quality degrades.
- Apagueu la impressora i desconnecteu el cable d'alimentació.
- Obriu la coberta del paper.
- Feu servir un bastonet de cotó lleugeramentampened with isopropyl alcohol (ethanol) to gently wipe the thermal elements of the print head.
- Deixeu que el capçal d'impressió s'assequi completament abans de tancar la coberta i tornar a connectar l'alimentació.
4.2 Cleaning the Cutter
Paper dust can accumulate around the cutter blade, affecting its performance.
- Apagueu la impressora i desconnecteu el cable d'alimentació.
- Carefully remove any visible paper dust or debris from around the cutter blade using a soft brush or compressed air.
- Do not use liquids on the cutter.
4.3 Neteja general
Netegeu l'exterior de la impressora amb un drap suau i secamp tela. Eviteu utilitzar productes químics aggressivs o netejadors abrasius.
5. Solució De Problemes
Aquesta secció tracta els problemes habituals que podeu trobar amb la impressora.
| Problema | Causa possible | Solució |
|---|---|---|
| La impressora no s'encén. | Cable d'alimentació no connectat; Presa de corrent defectuosa; Interruptor apagat. | Ensure power cable is securely connected. Test power outlet. Turn power switch to 'ON'. |
| Sense impressió. | Paper out; Paper loaded incorrectly; Driver not installed or incorrect; USB cable loose; Printer not selected. | Load new paper roll. Re-load paper correctly. Install/reinstall correct driver. Check USB connection. Select printer in software. |
| ERROR light is on/flashing. | Paper out; Paper jam; Print head overheating; Cutter error. | Load paper. Clear paper jam. Allow printer to cool down. Check cutter for obstructions. |
| Poca qualitat d'impressió. | Dirty print head; Low quality paper; Old paper roll. | Clean the print head (see Section 4.1). Use high-quality thermal paper. Replace old paper rolls. |
Si el problema persisteix després d'intentar aquestes solucions, poseu-vos en contacte amb l'atenció al client.
6. Especificacions
| Característica | Detall |
|---|---|
| Mètode d'impressió | Tèrmica directa |
| Amplada del paper | 80 mm |
| Velocitat d'impressió | 230 mm/s, 260 mm/s, 300 mm/s |
| Interfície | USB |
| Interlineat | 3.75 mm (adjustable by commands) |
| Character Size (ANK) | Font A: 1.5 × 3.0 mm (12 × 24 dots) Font B: 1.1 × 2.1 mm (9 × 17 dots) |
| Character Size (Chinese/Traditional Chinese) | 3.0 × 3.0 mm (24 × 24 dots) |
| Tipus de codi de barres | UPC-A / UPC-E / JAN13 (EAN13) / JAN8 (EAN8) / CODE39 / ITF / CODABAR / CODE93 / CODE128 |
| Codi de barres 2D | QR Code / PDF417 |
| NV Flash Memory | 256 KB |
| Potència d'entrada | CA 100-240V, 50-60Hz |
| Potència de sortida | DC 24V/2.5A |
| Sortida del calaix de caixa | DC 24V/1A |
| Pes | 1.0 kg |
| Dimensions (P × A × A) | 194.5 × 145 × 146.4 mm |
| Temperatura de funcionament | 0~45°C |
| Humitat de funcionament | 10 ~ 80% HR |
| Vida del tallador | 1.5 milió de retallades |
| Vida del capçal d’impressió | 150 km |
| Compatibilitat amb SO | Windows, Linux, Android, Mac |





