1. Introducció
This manual provides detailed instructions for the installation, operation, and maintenance of your Tera Level 2 EV Charger. Designed for efficiency and compatibility, this charger offers fast and reliable charging for a wide range of electric vehicles.
Característiques principals:
- Certificat ETL: Ensures high safety standards, equivalent to UL certification for North America.
- Compatibilitat universal: Fully compatible with all Tesla models and SAE J1772 electric vehicles. An extra J1772 to Tesla adapter is included.
- 9X Faster Charging: Delivers up to 48A output, providing rapid charging speeds of up to 46 miles per hour.
- Flexible Charging Control: Features both manual touch screen controls and a dedicated mobile application for setting charging schedules and adjusting current.
- Longitud del cable estès: Equipped with a UL Listed 25-foot cable for convenient charging in various locations.
- Disseny durador: IP65 rated for water and dust resistance, ensuring reliable performance in extreme temperatures (-22°F to 122°F).

Image: The Tera Level 2 EV Charger unit, showcasing its sleek design, the NEMA 14-50 plug, and the included J1772 to Tesla adapter.
2. Contingut del paquet
Verifiqueu que tots els elements que s'enumeren a continuació s'inclouen al vostre paquet. Si falta algun element o hi ha algun malmès, poseu-vos en contacte amb l'atenció al client.
- EV Charger (x1)
- J1772 to Tesla Adapter (x1)
- Placa de muntatge (x1)
- Mounting Screws Set (x1)
- Manual d'usuari (x1)
- Cable Holder for Tesla (x1)

Image: A visual representation of all components included in the Tera EV Charger package, including the charger unit, adapter, mounting hardware, and user manual.
3. Configuració i instal·lació
Follow these steps for proper installation of your Tera EV Charger. It is recommended to have a qualified electrician install the dedicated 240V NEMA 14-50 outlet if one is not already present.
Instruccions de muntatge:
- Desenrosqueu: Use the provided tool to unscrew the mounting plate from the back of the charger unit.
- Screw to the Wall: Position the mounting plate on your desired wall location. Mark the drill points and secure the plate using the provided screws and anchors. Ensure the plate is level and firmly attached.
- Place to the Plate: Carefully align the charger unit with the mounted plate and slide it into place.
- Assemble Anti-theft Screw: Secure the charger to the mounting plate using the anti-theft screw.
- Acabat: Ensure the charger is securely mounted and all connections are tight.

Image: A visual guide illustrating the five steps for mounting the Tera EV Charger to a wall, from unscrewing the plate to final assembly.
Connexió elèctrica:
The Tera EV Charger connects to a standard NEMA 14-50 outlet. Ensure your electrical circuit is rated appropriately for the charger's maximum output (e.g., a 60A breaker for 48A charging). Plug the charger's NEMA 14-50 plug into the dedicated outlet.
4. Funcionament
The Tera EV Charger offers flexible control options via its integrated touch screen and a dedicated mobile application.
Initial Configuration (Important):
Before plugging the charger into your car, you MUST configure the desired charging current and schedule (if applicable) using either the manual touch screen or the mobile app. Plugging it in first will activate plug-and-play mode, which may not be optimal for your vehicle or electricity plan.

Image: An instructional graphic emphasizing the importance of configuring charging current and schedule via the unit's touch screen or app BEFORE connecting to the vehicle.
Manual Touch Screen Control:
The charger features a touch screen display for direct control over charging parameters.
- Ajusta el corrent: Select from available current settings (e.g., 24A, 32A, 40A, 48A) to match your vehicle's capacity or your electrical setup.
- Programar la càrrega: Set a charging duration from 1 to 12 hours.

Image: A close-up of the charger's touch screen interface, demonstrating options for adjusting current (24A, 32A, 40A, 48A) and setting charging schedules (1-12 hours).

Imatge: Una altra view of the touch screen, highlighting the "Adjust Current" and "Schedule Charging" buttons for direct control.
Control d'aplicacions mòbils:
For enhanced convenience, download the dedicated mobile application to manage your charging sessions remotely.
- Start/Stop Charging: Initiate or terminate charging remotely.
- Remote Charging: Control charging from anywhere.
- Corrent ajustable: Modify the charging current.
- Programar la càrrega: Set precise charging schedules to optimize for off-peak electricity rates.
- Càrrega del monitor: View real-time charging status and energy consumption.

Image: A smartphone displaying the Tera EV Charger app, showing options for scheduling, remote control, current adjustment, and monitoring.

Image: A graphic illustrating how to use the app to schedule charging during off-peak hours to save on electricity costs.
The Tera charger is designed to work seamlessly with your vehicle's native scheduling features. Examples for various car brands are shown below:

Imatge: Examples of Tesla's in-app and in-car scheduled charging interfaces, demonstrating compatibility.

Imatge: Examples of Chevrolet's in-app and infotainment system scheduled charging interfaces.

Imatge: Examples of Ford's in-app and SYNC system scheduled charging interfaces.

Imatge: Examples of Audi's in-app and MMI system scheduled charging interfaces.

Image: A compilation of various EV brands (Hyundai, Nissan, Jeep, Kia, Volvo, Honda, Rivian) showing their app and onboard control center scheduled charging options.
5. Característiques de seguretat
The Tera EV Charger is equipped with multiple safety protections to ensure secure and reliable operation:
- Overvoltage Protecció: Mesures de salvaguarda contra el volum excessiutage.
- Undervoltage Protecció: Protegeix contra un volum insuficienttage.
- Protecció de sobrecàrrega: Prevents damage from drawing too much current.
- Protecció contra sobretemperatura: Shuts down if internal temperatures become too high.
- Protecció del sòl: Ensures proper grounding to prevent electrical hazards.
- Earth Leakage Protection: Detects and prevents current leakage to ground.
- Protecció contra curtcircuits: Protegeix contra curtcircuits.

Image: A visual summary of the charger's safety protections and its certifications, including FCC, ETL, TUV SUD, and CE.
6. Manteniment i cura
The Tera EV Charger is designed for durability and minimal maintenance, thanks to its robust construction and IP65 rating.
- Classificació IP65: The charger is protected against dust ingress and low-pressure water jets from any direction, making it suitable for outdoor use.
- Interval de temperatura: Operates reliably in extreme temperatures, from -22°F (-30°C) to 122°F (50°C).
- Neteja: Periodically wipe the unit with a soft, damp drap per eliminar la pols i la brutícia. No utilitzeu productes químics agressius ni netejadors abrasius.
- Inspecció del cable: Regularly inspect the charging cable and connector for any signs of wear, damage, or fraying. If damage is observed, discontinue use and contact customer support.

Image: A graphic highlighting the IP65 waterproof and dustproof capabilities of the Tera EV Charger, showing it in a rainy environment.

Image: Depicts the Tera EV Charger functioning effectively in both cold (-22°F) and hot (122°F) weather conditions, emphasizing its all-season reliability.
7. Solució De Problemes
This section provides guidance for common issues you might encounter. Refer to the LED indicator status for diagnostic information.
Estat de l'indicador LED:
- Always On (Light Blue): Mode d'espera.
- Always On (Green): Charger inserted.
- Flashes every 1S (Green): Càrrega en curs.
- Always On (Red): CP Abnormal.
- Flashes every 1S (Red): Overvoltage/Undervoltage protecció activada.
- Flashes every 2S (Red): Ground Fault detected.
- Flashes 3S, Off 3S (Red): Protecció contra sobreintensitat activada.
- Flashes every 1S (Purple): Leakage Protection activated.
- Flashes every 2S (Purple): Over-temperature Protection activated.
- Flashes every 4S (Purple): Adhesion Protection activated.

Image: A visual guide to the LED indicator lights on the Tera EV Charger, explaining different colors and flashing patterns for various operational statuses and error conditions.
Problemes comuns:
- El carregador no s'encén: Ensure the NEMA 14-50 plug is fully inserted into the wall outlet and the circuit breaker is not tripped.
- No charging initiated: Verify that the charging current and schedule have been configured before connecting to the vehicle. Check the vehicle's charging port and ensure the adapter (if used) is securely connected.
- "Electric Leakage" fault: This indicates a potential issue with the electrical connection or the vehicle's charging system. Disconnect the charger immediately and consult a qualified electrician. Do not attempt to use the charger until the issue is resolved.
- Problemes de connectivitat de l'aplicació: Ensure your mobile device has a stable internet connection and Bluetooth is enabled. Restart the app and the charger if necessary.
- Reduced charging speed: Hybrid vehicles may automatically reduce charging current based on their maximum allowable current. Ensure the charger's current setting is appropriate for your vehicle and electrical circuit.
8. Especificacions
| Característica | Detall |
|---|---|
| Fabricant | Tera |
| Marca | Tera |
| Model | W01_US |
| Pes de l'article | 19.74 lliures |
| Dimensions del producte | 22 x 16 x 11 polzades |
| Número de model de l'article | ZB04-U011K series: |
| Característiques especials | 9X Fast Charging |
| Ampedat | 48 Amps |
| Wattage | 11520 watts |
| Tipus de connector | NEMA 14-50 |
| Dispositius compatibles | For All Tesla and J1772 EVs |
| Components inclosos | EV Charger x1, J1772 to Tesla Adapter x1, Mounting Plate x1, Mounting Screws Set x1, User Manual x1 |
| Color | Negre Jet |
| Entrada Voltage | 240 Volts |
| Ports USB totals | 1 |
| Data de primera disponibilitat | 17 d'agost de 2023 |
9. Garantia i assistència
The Tera EV Charger comes with a 2 any de garantia. For technical support, warranty claims, or any inquiries regarding your product, please refer to the contact information provided in the physical user manual included with your purchase.
Tera is a US-based brand with over 20 years of legacy, committed to providing reliable products and service.
Nota important sobre els vídeos
While there are videos associated with this product, no official seller-created video URLs were available in the provided data for embedding within this manual. Therefore, no videos are included in this document.





