Ugoos X4Q Extra TV Box User Manual

1. Producte acabatview

The Ugoos X4Q Extra TV Box is a high-performance media streaming device powered by the Amlogic S905X4 Quad Core Cortex-A55 CPU and running on Android 11 OS. Designed for an immersive entertainment experience, it supports AV1 HDR, 4K 60fps video playback, and offers robust connectivity options including 2.4G/5G Dual WiFi, Bluetooth 5.1, and Gigabit Ethernet.

Figure 1.1: Ugoos X4Q Extra TV Box and included Bluetooth Remote Control.

This device is equipped with 4GB RAM and 128GB internal storage, ensuring smooth operation and ample space for applications. It features an OTA updater for convenient firmware updates, eliminating the need for manual installation.

Característiques principals:

• Processador: Amlogic S905X4 Quad Core Cortex-A55 CPU with AV1 HDR support.
• Sistema operatiu: Android 11, supporting Google Play and APK installation.
• Memòria i emmagatzematge: 4GB RAM + 128GB ROM (eMMC).
• Connectivitat: 2.4G/5G Dual WiFi (IEEE 802.11 a/b/g/n/ac, 2T2R MiMO), Bluetooth 5.1 LE, 1000Mbps Ethernet (LAN).
• Sortida de vídeo: Supports 4K 60fps, H.265, AV1 encoded, and 4K HDR content.
• Ports: USB 3.0, HDMI, OTG, SPDIF, TF Card slot, DC 5V Type-C.
• Actualitzacions: Over-The-Air (OTA) firmware updates.

2. Contingut del paquet

Verify that all items listed below are included in your Ugoos X4Q Extra TV Box package. If any items are missing or damaged, please contact customer support.

Figure 2.1: All items included in the Ugoos X4Q Extra TV Box retail package.

• Ugoos X4Q Extra TV Box
• BT Remote Control (requires 1 CR2 battery, included)
• Cable HD
• Power Adapter (DC 5V/2.5A, Type C, US Plug)
• Manual d'usuari en anglès

3. Disseny i ports del dispositiu

Familiarize yourself with the various ports and indicators on your Ugoos X4Q Extra TV Box to ensure proper connection and operation.

Figura 3.1: superior view of the Ugoos X4Q Extra TV Box, showing the sleek design and indicator light.

Figure 3.2: Rear and side views illustrating the various input/output ports.

Descripcions del port:

• CC 5V (Tipus C): Power input port for connecting the included power adapter.
• HDMI: Es connecta al televisor o pantalla per a la sortida de vídeo i àudio.
• OTG (USB 2.0): On-The-Go port for connecting external devices.
• LAN (1000M): Gigabit Ethernet port for wired network connection.
• SPDIF: Optical digital audio output for connecting to audio receivers.
• USB (USB 3.0): High-speed USB port for connecting storage devices or peripherals.
• TARGETA TF: Slot for inserting a MicroSD (TF) card to expand storage.
• IR: Infrared receiver for remote control signals.

4. Especificacions

Detailed technical specifications for the Ugoos X4Q Extra TV Box.

Figure 4.1: The Ugoos X4Q Extra features the advanced Amlogic S905X4-J SoC for superior performance.

Figure 4.2: Performance comparison of the Amlogic S905X4 processor against previous generations, based on AnTuTu Benchmark tests.

Figure 4.3: Comparison of data transfer speeds for Bluetooth 5.1 LE on the X4Q Extra versus older Bluetooth versions.

5. Guia de configuració

Follow these steps to set up your Ugoos X4Q Extra TV Box for the first time.

1. Connecteu-vos a l'alimentació: Insert the Type-C end of the power adapter into the DC 5V port on the TV Box and plug the other end into a power outlet.
2. Connectar-se al televisor: Connect one end of the included HD Cable to the HDMI port on the TV Box and the other end to an available HDMI input on your television.
3. Connexió de xarxa (opcional):
   • Amb cable: Connect an Ethernet cable from your router to the LAN port on the TV Box.
   • Sense fil: During initial setup, you will be prompted to connect to a Wi-Fi network. Select your network and enter the password.
4. Inseriu la targeta TF (opcional): If you wish to expand storage, insert a TF (MicroSD) card into the TF CARD slot until it clicks into place.
5. Encès: The device should power on automatically. If not, press the power button on the remote control or the device.
6. Assistent de configuració inicial: Seguiu les instruccions que apareixen a la pantalla per completar la configuració inicial, inclosa la selecció d'idioma, la configuració de la xarxa i l'inici de sessió al compte de Google.

6. Instruccions de funcionament

This section provides guidance on using your Ugoos X4Q Extra TV Box.

6.1 Emparellament del control remot

The included Bluetooth remote control needs to be paired with the TV Box for full functionality, especially for voice search.

Figure 6.1: Visual guide for pairing the Ugoos UR01-BLE remote control.

1. Manteniu premuda la Baixa el volum () i Puja el volum () buttons simultaneously on the remote. The red light will flash slowly after 3 seconds, and the remote will enter standby mode.
2. On your TV Box, navigate to the Bluetooth search function (usually in Settings > Connected devices > Pair new device).
3. Select the Ugoos remote name from the list and confirm the pairing request. The red light on the remote will turn off once pairing is successful.

6.2 Remote Control Button IR Setting

The learning function on this remote control supports infrared (IR) signals only. This function is available only for the Right "Power" botó.

1. After the Ugoos remote control powers on, press and hold the "Poder" button for about 3 seconds. Release the finger after the red light keeps on, and then it enters learning status.
2. Hold the remote control to be learned, point it at this remote control with a distance of about 3-5 cm, then press the needed button to be learned.
3. After the learning is successful, the red light flashes twice and then goes out to indicate success. Note that the Ugoos remote will automatically exit learning state after about 10 seconds.

6.3 Idioma i entrada

To change the system language or input method:

• Vés a Configuració.
• Seleccioneu Preferències or Sistema.
• Tria Idioma i entrada to select your desired language and configure keyboard settings.

6.4 Aplicacions

The Ugoos X4Q Extra supports Google Play Store for downloading and installing a wide range of applications. You can also install APK files directament.

• Google Play Store: Access the Play Store from the home screen to browse and install apps.
• Instal·lació de l'APK: Descarrega l'APK files from trusted sources to a USB drive or TF card, then use a file manager app on the TV Box to install them.

6.5 4K HDR and AV1 Playback

The X4Q Extra is designed to deliver a superior visual experience with support for 4K HDR and AV1 encoded content.

Figure 6.2: Visual comparison demonstrating the enhanced color and contrast of HDR content versus standard SDR.

• Ensure your television supports 4K and HDR for optimal viewing.
• The device automatically detects and processes 4K 60fps, H.265, and AV1 videos for smooth playback.
• AV1 encoding provides efficient compression, allowing for high-quality video with less data usage.

7. Manteniment

Proper maintenance ensures the longevity and optimal performance of your TV Box.

• Neteja: Feu servir un drap suau i sec per netejar el dispositiu. Eviteu netejadors líquids o materials abrasius.
• Ventilació: Assegureu-vos que el dispositiu estigui col·locat en una zona ben ventilada per evitar el sobreescalfament. No bloquegeu els forats de ventilació.
• Actualitzacions de programari: The device supports Over-The-Air (OTA) updates. Periodically check for new firmware versions in the system settings to ensure you have the latest features and bug fixes.
• Apagueu correctament: Always power off the device using the remote or system menu before unplugging it.

8. Solució De Problemes

If you encounter issues with your Ugoos X4Q Extra TV Box, refer to the following common problems and solutions.

• Sense energia:
  • Assegureu-vos que l'adaptador de corrent estigui connectat correctament al dispositiu i a una presa de corrent que funcioni.
  • Verifiqueu que la presa de corrent estigui activa.
• Sense imatge a la televisió:
  • Check the HDMI cable connection between the TV Box and your TV.
  • Assegureu-vos que el televisor estigui configurat a la font d'entrada HDMI correcta.
  • Prova un altre cable HDMI o port HDMI al televisor.
• El control remot no respon:
  • Check if the CR2 battery in the remote is correctly inserted and has sufficient charge.
  • Re-pair the Bluetooth remote control as described in Section 6.1.
  • Assegureu-vos que no hi hagi obstacles entre el comandament a distància i el televisor.
• Problemes de connectivitat Wi-Fi:
  • Assegureu-vos que el vostre encaminador Wi-Fi estigui activat i funcioni correctament.
  • Check the Wi-Fi password entered on the TV Box.
  • Move the TV Box closer to the router or reduce interference from other electronic devices.
• Slow Performance/App Crashes:
  • Tanca les aplicacions que no s'utilitzen i que s'executen en segon pla.
  • Clear cache for problematic apps in Android settings.
  • Assegureu-vos que hi hagi prou espai d'emmagatzematge lliure.
  • Check for and install any available system updates (OTA).

9. Garantia i Suport

Ugoos products are designed and manufactured to the highest quality standards. This product is covered by a limited warranty from the date of purchase. For detailed warranty information, please refer to the warranty card included in your package or visit the official Ugoos weblloc.

For technical support, troubleshooting assistance, or to inquire about repairs, please contact Ugoos customer service through the contact information provided on the official website or in your product documentation. Please have your product model and purchase details ready when contacting support.

Recursos en línia:

• Official Ugoos Weblloc: www.ugoos.com (for general information, firmware, and support)