Cradlepoint R1900 Cat 20 Router User Manual

1. Producte acabatview

The Cradlepoint R1900 is a ruggedized 5G/4G/LTE networking solution designed for mission-critical mobile connectivity. It provides robust network capabilities for in-vehicle applications and other demanding environments. This device integrates 802.11ac Wave 2 Wi-Fi and supports 5G speeds with Cat 20 LTE fallback, ensuring reliable and high-speed wireless communication.

The R1900 is managed through the NetCloud platform, enabling rapid deployment scaling and real-time management of vehicle networks. Its design incorporates extensive safety and hardening certifications to protect against extreme environmental conditions, including vibration, shock, dust, splash, and humidity.

Característiques principals:

• High-speed 5G and Cat 20 LTE (600 Mbps DL) fallback for mobile networks.
• Ruggedized construction for extreme environmental conditions.
• Gigabit dual-band, dual-concurrent Wi-Fi (802.11 a/b/g/n/ac Wave 2).
• Cloud-managed via NetCloud for scalable deployments and real-time network management.
• Ignition sensing for vehicle integration.
• Open slot for MC400 (dual-modem) applications.
• Certified 5G/4G/LTE enterprise-grade internal modems.
• Software-defined radio supporting multiple carriers with SIM-based auto-carrier selection.
• Built-in transient and reverse polarity voltagprotecció.
• Wide 9 V–36 V DC voltage rang d'entrada.
• Integrated temperature sensor, 4 configurable I/O, ignition sense.
• Active GPS support.
• 5 LAN/WAN ports.

2. Contingut del paquet

Verifiqueu que tots els articles siguin presents al vostre paquet. Si falta algun article o està malmès, poseu-vos en contacte amb el vostre proveïdor.

• Cradlepoint R1900 Cat 20 (5G Modem) with Wi-Fi Router
• 3-year NetCloud Enterprise Mobile Essentials Plan activation
• Cable d'alimentació DC

Note: An AC/DC power adapter and antennas are not included with this unit and must be acquired separately.

3. Sobrecàrrega físicaview

This section provides a visual guide to the ports and indicators on the Cradlepoint R1900 router.

Figura 3.1: Connectivitat del panell frontal

This image displays the front panel of the Cradlepoint R1900 router. From left to right, it features one WAN port, three LAN ports (LAN1, LAN2, LAN3), an RS-232 serial port, a USB port, a recessed reset button, and a 4-pin GPIO connector. These ports facilitate wired network connections, console access, peripheral attachment, system reset, and external device control.

Figure 3.2: Rear Panel Antenna Connectors

This image shows the rear panel of the Cradlepoint R1900 router, featuring multiple antenna connectors. From left to right, these include connectors for MAIN, DIV, MIMO1, MIMO2, GNSS (GPS), 2.4/5GHz Wi-Fi 1, 2.4/5GHz Wi-Fi 2, and Bluetooth (BT). These connectors are used for attaching external antennas to optimize cellular, GPS, Wi-Fi, and Bluetooth signal reception and transmission.

4. Configuració

4.1. Connexió inicial del maquinari

1. Instal·leu targetes SIM: Locate the SIM card slots. Insert activated 4FF (nano) SIM cards into the designated slots until they click into place. Ensure correct orientation.
2. Connecteu les antenes: Attach appropriate 5G/LTE, Wi-Fi, and GPS antennas (sold separately) to their respective connectors on the rear panel. Ensure all connections are secure. Refer to Figure 3.2 for connector identification.
3. Connexió d'alimentació: Connect the provided DC power cable to the router's power input. Connect the other end to a compatible 9-36V DC power source. The router will power on automatically.
4. Ethernet Connections (Optional):
   • For WAN connectivity via Ethernet, connect an Ethernet cable from your broadband source to the WAN port.
   • For local wired devices, connect them to the LAN1, LAN2, or LAN3 ports.

4.2. NetCloud Activation and Configuration

The Cradlepoint R1900 requires activation and management through the Cradlepoint NetCloud platform. The included 3-year NetCloud Enterprise Mobile Essentials Plan provides access to this service.

1. Access NetCloud: Navigate to the Cradlepoint NetCloud Portal using a web navegador.
2. Log In or Create Account: Use your existing NetCloud credentials or create a new account if you are a first-time user.
3. Activa el dispositiu: Follow the on-screen prompts to activate your R1900 router using the provided activation key from your NetCloud plan.
4. Configuració inicial: Once activated, the router will connect to NetCloud and download its initial configuration. You can then manage all network settings, Wi-Fi configurations, and security policies from the NetCloud dashboard.

For detailed NetCloud setup instructions, refer to the official Cradlepoint NetCloud documentation available on their support weblloc.

5. Instruccions de funcionament

5.1. Funcionament bàsic

Once powered on and configured via NetCloud, the R1900 router will automatically establish cellular and Wi-Fi connections based on its deployed configuration. The device is designed for continuous operation in mobile environments.

• Encès/apagat: The router powers on when connected to a DC power source. To power off, disconnect the DC power.
• Indicadors d'estat: Refer to the router's LED indicators (not explicitly detailed in provided data, but standard for routers) for status information regarding power, cellular connectivity, Wi-Fi activity, and LAN/WAN port status. Consult the full Cradlepoint R1900 documentation for a complete LED guide.
• Connectivitat Wi-Fi: Devices can connect to the R1900's Wi-Fi network using the SSID and password configured in NetCloud.

5.2. Advanced Features and Management

All advanced configurations and monitoring are performed through the Cradlepoint NetCloud Manager. This includes:

• Network Policies: Configure firewall rules, VPNs, traffic shaping, and content filtering.
• Configuració de Wi-Fi: Adjust SSIDs, security protocols, and radio settings for both 2.4GHz and 5GHz bands.
• Cellular Management: Monitor signal strength, data usage, and switch between cellular carriers (if multiple SIMs are installed and configured).
• Seguiment GPS: Utilize integrated GPS for location services and fleet management.
• Actualitzacions de firmware: Schedule and deploy firmware updates remotely to ensure optimal performance and security.
• Diagnostics and Logging: Access detailed logs and diagnostic tools for troubleshooting.

6. Manteniment

Regular maintenance helps ensure the longevity and optimal performance of your Cradlepoint R1900 router.

• Actualitzacions de firmware: Periodically check for and apply firmware updates through the NetCloud Manager. Updates often include performance enhancements, security patches, and new features.
• Inspecció física: Regularly inspect the router and its connections for any signs of damage, loose cables, or debris accumulation.
• Neteja: Use a soft, dry cloth to clean the exterior of the router. Avoid using liquid cleaners or solvents. Ensure ventilation fins are clear of obstructions to prevent overheating.
• Condicions ambientals: Ensure the router operates within its specified temperature and humidity ranges. While ruggedized, extreme conditions outside these ranges can affect performance and lifespan.

7. Solució De Problemes

This section addresses common issues you might encounter with your R1900 router.

• Sense energia:
  • Verify the DC power cable is securely connected to both the router and the power source.
  • Ensure the DC power source is providing the correct voltage (9-36V DC) and is functional.
  • Check for any damage to the power cable.
• No Internet Connectivity (Cellular):
  • Confirm SIM cards are properly inserted and activated with your cellular provider.
  • Ensure external cellular antennas are correctly attached and positioned for optimal signal.
  • Check cellular signal strength in NetCloud Manager. If signal is weak, reposition antennas or the router.
  • Verify that the NetCloud plan is active and the router's configuration allows cellular data.
• Problemes amb el Wi-Fi:
  • Ensure Wi-Fi is enabled and configured correctly in NetCloud Manager.
  • Check that Wi-Fi antennas are securely connected.
  • Verify the SSID and password on connecting devices match the router's configuration.
  • Try restarting the router by disconnecting and reconnecting power.
• El router no respon / Restabliment de fàbrica:
  • If the router becomes unresponsive, a soft reboot can be initiated via NetCloud Manager.
  • For a factory reset, locate the recessed reset button (refer to Figure 3.1). With the router powered on, use a paperclip or similar pointed object to press and hold the reset button for approximately 10 seconds until the LEDs indicate a reset. Avís: A factory reset will erase all local configurations and revert the device to its default state, requiring re-provisioning via NetCloud.

For further assistance, consult the comprehensive documentation on the Cradlepoint support website or contact Cradlepoint technical support.

8. Especificacions

9. Garantia i Suport

The Cradlepoint R1900 router includes a 3-year NetCloud Enterprise Mobile Essentials Plan. This plan provides access to the NetCloud management platform, software updates, and technical support for the duration of the plan.

For warranty claims, technical assistance, or additional support resources, please visit the official Cradlepoint support website. Ensure you have your device's serial number and NetCloud account information ready when contacting support.

Please note that this unit does not include an AC power supply or antennas, and these items are not covered under the standard device warranty unless purchased directly from Cradlepoint as part of a specific bundle.