1. Introducció
This user manual provides comprehensive instructions for the Jinvocloud Tuya Zigbee 3.0 Hub/Wired Gateway. This device serves as a central control unit for your smart home, enabling seamless communication between various Zigbee smart devices and allowing for remote control and automation through the Tuya Smart or Smart Life applications, as well as voice control via Alexa and Google Home Assistant.
Figure 1: Jinvocloud Tuya Zigbee 3.0 Hub/Wired Gateway. This image shows the compact white square device with a USB-C port, an Ethernet port, and a small button on one side.
2. Contingut del paquet
Verifiqueu que tots els elements siguin presents al paquet:
- 1 x POE Zigbee Wired Gateway
- 1 x cable de càrrega USB
- 1 x Cable de xarxa
- 1 x Manual d'usuari (aquest document)
3. Configuració i instal·lació
3.1 Powering the Gateway
The Zigbee Gateway can be powered using two methods:
- Potència USB: Connect the provided USB charging cable to the USB-C port on the gateway and plug the other end into a standard 5V 1A USB power adapter (not included).
- Alimentació per Ethernet (PoE): Connect the provided network cable to the Ethernet port on the gateway. If your network switch supports PoE (12V-48V), the gateway will receive both power and network connectivity through this single cable. A PoE switch is sold separately.
Figure 2: Diagram illustrating PoE power supply. The gateway is connected via an Ethernet cable to a laptop, with a cloud icon indicating network connection, and a USB cable also connected to the laptop, showing dual power options.
Figure 3: Image showing the gateway connected via an Ethernet cable, highlighting its support for PoE (12-48V) power input without needing an extra power supply.
3.2 Configuració de la xarxa
For remote APP control and voice control, the gateway requires network configuration. Ensure your mobile phone and the gateway are connected to the same 2.4GHz Wi-Fi network during the initial setup. 5GHz Wi-Fi networks are not supported.
The gateway supports Zigbee2MQTT and IFTTT protocols for advanced integration.
4. Funcionament
4.1 Control d'aplicacions (Tuya Smart / Smart Life)
The Jinvocloud Zigbee Gateway works seamlessly with the Tuya Smart App and Smart Life App. Download either app from your device's app store (available for iOS and Android).
- Afegeix un dispositiu: Open the app, navigate to add a new device, and select the Zigbee Gateway. Follow the on-screen instructions to pair the gateway with your app.
- Add Zigbee Devices: Once the gateway is connected, you can add various Tuya Zigbee smart devices (e.g., sensors, lights, switches) to the gateway through the app. The gateway supports up to 128 connections.
- Comandament a distància: Control connected devices anytime, anywhere using the app.
- Control de grup: Agrupa diversos dispositius per a un control simultani.
- Funció de cronometratge: Set schedules and timers for your smart devices to automate operations and save power.
Figure 4: The Zigbee wired smart gateway shown with various smart home logos including Google Assistant, Alexa, Zigbee 3.0, Zigbee2MQTT, IFTTT, Tuya, and Smart Life, alongside screenshots of the mobile app interface for adding and managing devices.
Figure 5: A hand holding a smartphone displaying the Smart Life app, with the Zigbee gateway in the background, illustrating the APP Remote Control feature.
Figure 6: The gateway surrounded by icons of various smart sensors (PIR motion sensor, temperature sensor, door sensor, water leakage sensor, vibration sensor), demonstrating the timing function for smart schedule timers.
Figure 7: An image detailing the smart home control center features accessible via the phone app, including remote control, timer switch, and smart linkage capabilities, with an accompanying app screenshot.
4.2 Voice Control (Alexa / Google Home Assistant)
The gateway is compatible with Amazon Alexa Echo and Google Home Assistant. Link your Tuya Smart or Smart Life account to your voice assistant app to enable voice commands for your connected devices.
Figure 8: A living room scene showing the gateway next to an Amazon Echo device, with a temperature and humidity sensor displayed, demonstrating intelligent linkage and voice control (e.g., "Alexa, What is the indoor temperature and humidity?").
4.3 Smart Linkage and Automation
Create automated scenarios and smart linkages between your Zigbee devices. For example, you can set up a rule to automatically turn off the air conditioner when a window is opened, using a door sensor linked through the gateway.
Figure 9: A diagram showing how the gateway can link a door sensor to an air conditioner, enabling automatic shutdown of the AC when a window is opened, illustrating smart automation.
Figure 10: A floor plan diagram showing the gateway and multiple rooms, each with a Zigbee icon, illustrating the ability to control all smart devices remotely throughout the house.
Figure 11: An illustration showing the gateway at the center, surrounded by various smart devices (lights, fans, curtains, water leakage sensor, vibration sensor, PIR motion sensor), indicating that one gateway controls smart devices throughout the house with a transmission distance of 50-100 meters (open space). It also notes that gateway sub-devices can still be controlled without a network.
5. Manteniment
- Keep the gateway in a dry environment, away from direct sunlight and extreme temperatures.
- Netegeu el dispositiu amb un drap suau i sec. No utilitzeu netejadors líquids ni aerosols.
- Assegureu-vos una ventilació adequada al voltant del dispositiu per evitar el sobreescalfament.
- Regularly check for firmware updates through the Tuya Smart or Smart Life app to ensure optimal performance and security.
6. Solució De Problemes
| Problema | Causa possible | Solució |
|---|---|---|
| La passarel·la no s'encén. | No power supply or faulty cable. | Check USB cable/adapter or PoE connection. Ensure power source is active. |
| Cannot connect gateway to Wi-Fi. | Incorrect Wi-Fi band (5GHz), wrong password, or too far from router. | Ensure you are connecting to a 2.4GHz Wi-Fi network. Verify Wi-Fi password. Move gateway closer to router. |
| Zigbee devices not pairing. | Device not in pairing mode, too far from gateway, or incompatible. | Put the Zigbee device into pairing mode (refer to device's manual). Move device closer to gateway. Ensure device is Tuya Zigbee compatible. |
| El comandament a distància no funciona. | Gateway offline, internet connection issue, or app problem. | Check gateway's network status. Verify internet connection. Restart app or phone. |
| El control per veu no respon. | Account not linked, device name not recognized, or voice assistant issue. | Ensure Tuya/Smart Life account is linked to Alexa/Google Home. Use clear, recognized device names. Check voice assistant's status. |
If problems persist, refer to the official Tuya Smart or Smart Life app support resources, or contact Jinvocloud customer support.
7. Especificacions
| Característica | Detall |
|---|---|
| Número de model | Zigbee POE |
| Fabricant | Shenzhen Tuya Cloud Technology Co.,Ltd |
| Dimensions (L x A x A) | 3.54 x 3.54 x 0.91 polzades (79 x 79 x 22 mm) |
| Pes | 5.1 unces |
| Color | Blanc |
| Entrada de potència | PoE 12V~48V or 5V 1A (USB) |
| Protocol sense fils | Zigbee 3.0 |
| Compatibilitat Wi-Fi | 2.4GHz Wi-Fi Only (5GHz not supported) |
| Temperatura de funcionament | -10 ℃ a 55 ℃ (14 °F a 131 °F) |
| Humitat de funcionament | 10% a 99% HR |
| Memòria Flash | 128 MB |
| Memòria DDR | 256 MB |
| Connexions màximes | 128 dispositius |
| Interval de senyal | 50-150 metres (espai obert) |
| Bateries | Not required, not included |
| País d'origen | Xina |
Figure 12: An image displaying the product's physical dimensions (79x79x22mm) and key technical parameters such as power input, working temperature, humidity, memory, and maximum number of connections.
8. Assistència i garantia
8.1 Atenció al client
For technical assistance or inquiries, please contact Jinvocloud customer support. You may also find additional resources and FAQs on the official Jinvocloud brand store:
Visit the Jinvocloud Store on Amazon
Una versió digital d'aquest manual d'usuari està disponible per descarregar:
Descarrega el manual d'usuari (PDF)
8.2 Informació de la garantia
Please refer to the product packaging or the official Jinvocloud weblloc web per conèixer els termes i condicions de garantia específics aplicables a la vostra regió. Conserveu el rebut de compra com a comprovant de compra per a reclamacions de garantia.
