1. Introducció
This user manual provides comprehensive instructions for the Zidoo Z20 Pro 4K UHD Media Player. It covers setup, operation, maintenance, and troubleshooting to ensure optimal performance and user experience. The Zidoo Z20 Pro is designed to deliver high-quality multimedia playback with advanced features such as HDR10+, 4K HDR support, Ethernet connectivity, and expandable storage.
2. Contingut del paquet
Si us plau, comproveu el contingut del paquet en desembalar-lo. Si falta algun article o hi ha algun dany, poseu-vos en contacte amb el vostre distribuïdor.
- Zidoo Z20 Pro Media Player Unit
- Control remot
- Adaptador d'alimentació
- Cable HDMI
- Manual d'usuari (aquest document)
3. Producte acabatview
3.1 Tauler frontal

Descripció: The front panel features the Zidoo logo on the left, a digital display in the center showing time and status indicators (like Wi-Fi and HDR), and two USB 2.0 ports at the bottom right for connecting external devices.
3.2 Panell posterior

Descripció: The rear panel provides various connectivity options. From left to right, it includes a Gigabit LAN port for wired network connection, a USB 3.0 port, an HDMI output port for connecting to a display, optical and coaxial audio outputs, analog audio (L/R) and video (RCA) outputs, a DC 12V power input, and a power switch (ON/OFF).
3.3 Side Panel (HDD Bay)

Descripció: One side of the Zidoo Z20 Pro features a bay for installing an internal hard disk drive (HDD), allowing for significant expandable storage up to 16 TB for your media library.
4. Configuració
4.1 Connecting to Your TV/Display
- Ensure both your Zidoo Z20 Pro and your TV/display are powered off.
- Connect one end of the provided HDMI cable to the HDMI OUT port on the rear of the Zidoo Z20 Pro.
- Connect the other end of the HDMI cable to an available HDMI input port on your TV/display.
- (Optional) For wired network access, connect an Ethernet cable from your router to the Gigabit LAN port on the Zidoo Z20 Pro.
4.2 Encès
- Connect the power adapter to the DC 12V input port on the rear of the Zidoo Z20 Pro.
- Connecteu l'adaptador de corrent a una presa de corrent.
- Flip the power switch on the rear panel of the Zidoo Z20 Pro to the "ON" position.
- Turn on your TV/display and select the correct HDMI input source. The Zidoo Z20 Pro boot screen should appear.
5. Funcionament del vostre dispositiu
5.1 Navegació bàsica
Use the provided remote control to navigate the Zidoo Z20 Pro's Android 11 interface. The directional pad (up, down, left, right) is used to move between menu items, and the "OK" button confirms selections. The "Back" button returns to the previous screen, and the "Home" button takes you to the main menu.
5.2 Reproducció multimèdia
The Zidoo Z20 Pro supports a wide range of audio and video formats. You can play media from:
- Emmagatzematge intern: Install an HDD in the side bay for local media files.
- External USB Devices: Connect USB flash drives or external hard drives to the USB 2.0 or USB 3.0 ports.
- Emmagatzematge en xarxa: Accés als mitjans files from network-attached storage (NAS) or shared folders on your local network.
Navigate to the "Media Center" or "File Manager" application to browse and play your content.
5.3 Internet Services
The Zidoo Z20 Pro supports various internet streaming services. Ensure your device is connected to the internet via Wi-Fi or Ethernet.
- Aplicacions preinstal·lades: Access services like Netflix, Amazon Prime Video, and Hulu directly from the home screen or app drawer.
- Instal·lació de l'aplicació: You can install additional applications from the Google Play Store (note: some apps may be optimized for Android TV and not standard Android).
6. Manteniment
6.1 Neteja
To maintain the appearance and functionality of your Zidoo Z20 Pro, regularly clean the exterior with a soft, dry, lint-free cloth. Do not use liquid cleaners, aerosols, or abrasive solvents, as these may damage the finish or internal components.
6.2 actualitzacions de microprogramari
Zidoo periodically releases firmware updates to improve performance, add features, and fix bugs. It is recommended to keep your device's firmware up to date. You can usually check for updates in the system settings menu under "About" or "System Update." Ensure a stable internet connection during updates and do not power off the device until the update is complete.
7. Solució De Problemes
This section addresses common issues you might encounter with your Zidoo Z20 Pro. If the problem persists, please contact customer support.
| Problema | Causa possible | Solució |
|---|---|---|
| El dispositiu no s'encén. | Cable d'alimentació no connectat; Interruptor apagat; Adaptador de corrent defectuós. | Ensure power cable is securely connected. Check if the power switch on the rear is ON. Try a different power outlet. |
| Sense sortida de vídeo. | Incorrect HDMI input selected on TV; Loose HDMI cable; TV/display resolution incompatibility. | Select the correct HDMI input on your TV. Reconnect the HDMI cable firmly. Try a different HDMI cable or port. |
| Sense sortida d'àudio. | TV/receiver volume too low; Incorrect audio settings on Zidoo; Loose audio cables. | Increase volume on TV/receiver. Check audio output settings on the Zidoo device. Ensure audio cables (if used) are connected properly. |
| El comandament a distància no respon. | Dead batteries; Obstruction between remote and device; Remote out of range. | Replace batteries in the remote. Ensure no objects are blocking the signal path. Point the remote directly at the device. |
| Cannot connect to network (Wi-Fi/Ethernet). | Contrasenya Wi-Fi incorrecta; Problemes amb el router; Cable Ethernet desconnectat. | Verify Wi-Fi password. Restart your router. Check Ethernet cable connection. Go to network settings on the device to reconfigure. |
8. Especificacions
Below are the key specifications for the Zidoo Z20 Pro Media Player:
| Característica | Detall |
|---|---|
| Marca | Zidoo |
| Nom del model | Z20 Pro |
| Color | Negre |
| Tipus de producte | TV Decoder / Streaming Client |
| Tecnologia de connectivitat | Ethernet, Wi-Fi, Bluetooth |
| Tipus de connector | HDMI |
| Característiques especials | HDR10+, 4K HDR, Ethernet, Expandable Storage (up to 16 TB) |
| Resolució | 4K |
| Serveis d'Internet compatibles | Netflix, Amazon Prime Video, Hulu |
| Tipus de controlador | Control remot |
| Dispositius compatibles | Television, Personal Computer, Projector, Laptop, Tablet, Smartphone |
| Sistema operatiu | Android 11 (based on product title) |
| Chipset | RTD1619BPD (based on product title) |
9. Vídeos oficials de productes
No s'han proporcionat vídeos oficials del producte del venedor a les dades del producte d'aquest manual.
10. Garantia i Suport
Information regarding specific warranty terms and direct support contact details is not available in the provided product data. Please refer to the product packaging or the manufacturer's official weblloc web per obtenir la informació de garantia i les opcions d'atenció al client més actualitzades.





